Home care agency · Birmingham
Queensway Homes Ltd
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Queensway Homes Ltd- Address
- Queensway House, 95 Charlotte Road, Stirchley, Birmingham, B30 2BT
- Run by
- Queensway Homes Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- May 2019 (7 years)
- Registered manager
- Caroline Clifton Leonard Phansi Julie Ann Cameron Meredith
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10922506)
- Last CQC check
- 30 Apr 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care
More in Birmingham: Home care in Birmingham (292) · Best rated home care agencies in Birmingham · Elderly care at home in Birmingham · Physical disability care at home in Birmingham · Learning disability care at home in Birmingham · Live-in care in Birmingham
See this service on the CQC website · CQC location ID 1-6923684250
Introducing Queensway Homes Ltd
Queensway Homes Ltd is a CQC-registered home care agency that also provides supported living in Birmingham. Its CQC registration covers adults of all ages, including people living with physical disabilities, learning disabilities and mental health conditions.
At its most recent rating, CQC judged it Good overall (April 2022). Well-led was rated Requires improvement. It is one of 112 CQC-registered home care agencies that have an office within 7 miles of Hollywood; 57 of those are rated Good or Outstanding.
Track record
CQC registration dates from May 2019, so the service has been operating for around 7 years under its current registration.
Its only published overall rating so far is Good, from April 2022.
The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
CQC ratings, area by area
- Safe133 of 186 in Birmingham
- Effective156 of 186 in Birmingham
- Caring163 of 186 in Birmingham
- Responsive160 of 186 in Birmingham
- Well-led61 of 186 in Birmingham
Ratings from CQC's most recent report, published 30 April 2022. Under each rating: how many agencies in Birmingham share it.
Costs to expect
We estimate visits from Queensway Homes Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Birmingham Council can help with costs for people with savings under £23,250, starting with a free assessment.
Ownership and company checks
Queensway Homes Ltd is run by Queensway Homes Ltd (company 10922506), incorporated in 2017, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities, care for people with learning disabilities, mental health problems or substance misuse and social work without accommodation for older and disabled people (which includes home care).
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Stella Maris Healthcare Ltd, under 0.5 miles away.
9 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Stirchley ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.
Who they support
Registration details from CQC.
Earlier inspections
- Apr 2022
- Today Rating 4 years old
Every overall rating on record for this location, earliest first.
Published inspection reports
- CQC inspection report 30 April 2022
Where it is
- Ward
- Stirchley
- Council
- Birmingham City Council · paying for care
- Parliamentary constituency
- Birmingham Selly Oak
- NHS area (integrated care board)
- NHS Birmingham and Solihull Integrated Care Board
- Urban or rural
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in B30 (6)
Bigger map · Route planner · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Inspection findings in brief
- Risks to people's health and safety were usually assessed, however appropriate assessments had not been made for people who smoked.
- The agency was supporting people with mental health concerns without appropriate mental health training.
- Safe recruitment processes were in place, and staff received a thorough induction to familiarise themselves with the expectations of the role and the values of the service.
- However, one staff file did not have 'right to work' documentation.
Inspected 7 March 2022; report published 30 April 2022. Quoted from the CQC report summary, Open Government Licence. Read the full report.
What the ratings tell you
Area by area, Well-led is rated below Good; 4 other areas are Good.
Across Birmingham, 61 of 186 rated agencies are Requires improvement for Well-led (33%).
If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Compared with other agencies locally
- Rated Good. Across Birmingham, 77% of the 176 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (April 2022) is more recent than 65% of agency ratings in Birmingham.
- Registered with CQC in 2019: it has been registered longer than 58% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Birmingham lists 6.
- Areas CQC rated below Good: Well-led (36% of home care agencies in Birmingham are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered home care agency in Birmingham, CQC data for Oct 2026.
Also nearby
Guides for families
Recently rated home care agencies near Birmingham
- Advance Healthcare- Trinity ApartmentsJun 2026 · 2.7 miles
- Nationwide Care Services (Northfield)Jul 2025 · 3.3 miles
- Divine Intervention Home Care LimitedAug 2026 · 3.5 miles
What families ask about Queensway Homes Ltd
- When did CQC last rate Queensway Homes Ltd?
- The latest rating is dated 30 April 2022, 4 years ago; ask whether there have been changes since.
- Is Queensway Homes Ltd registered with CQC?
- It is. The CQC register records Queensway Homes Ltd as a home care agency, location ID 1-6923684250 and was rated Good overall in April 2022.
- Does Queensway Homes Ltd support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- How is Queensway Homes Ltd rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- Where is Queensway Homes Ltd?
- Queensway House, 95 Charlotte Road, Stirchley, Birmingham, B30 2BT is the agency's office; check it serves your postcode.
- How much does Queensway Homes Ltd charge?
- No fee list from Queensway Homes Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- What services is Queensway Homes Ltd registered for?
- Queensway Homes Ltd is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
More home care agencies nearby
In Birmingham
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.