Home care agency · Hassocks

Right At Home Mid Sussex

Rated Good by CQC Rating published 4 August 2018 Rating 8 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 8 years ago. CQC's last published rating for this service is from August 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Older people painting together at an activity session Illustrative photo, not of Right At Home Mid Sussex
Address
Suite 2, Lion House, SM Tidy Industrial Estate, Folders Lane East, Ditchling Common, Ditchling, Hassocks, BN6 8SG
Run by
Becalm Quality Care Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2016 (9 years)
Registered manager
Louise Margaret Berreen
Company check
Active, trading since 2016 (10 years), accounts up to date (Companies House 10151262)
Last CQC check
4 Aug 2018
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Licensed by CQC for: Personal care

Open CQC's full report · CQC location ID 1-2936872669

An overview of Right At Home Mid Sussex

Right At Home Mid Sussex in Hassocks is registered with the Care Quality Commission as a home care agency, run by Becalm Quality Care Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities and sight or hearing loss among its specialisms.

CQC rated it Good overall (August 2018), with Caring rated Outstanding. It is one of 23 CQC-registered home care agencies that have an office within 7 miles of Burgess Hill; 17 of those are rated Good or Outstanding.

The company behind Right At Home Mid Sussex

Right At Home Mid Sussex is run by Becalm Quality Care Ltd (company 10151262), incorporated in 2016.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

It trades under the Right at Home brand, which covers 53 services run by 46 registered providers.

Earlier inspections

  1. Aug 2018 Good
  2. Today Rating 8 years old

Every overall rating on record for this location, earliest first.

Published inspection reports

The neighbourhood

Ward
Ditchling & Westmeston
Parliamentary constituency
Lewes
NHS planning area
NHS Surrey and Sussex Integrated Care Board
Type of area
Smaller rural (nearer to a major town or city)
Neighbourhood deprivation
Among the 10% least deprived areas in England

Larger map · How to get there · © OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

The inspection, summarised

  • The inspection took place on 24 and 26 January 2018 and was announced.
  • It provides personal care to approximately 45 people living in their own houses and flats in the community.
  • The majority of people receiving a service are older adults with a range of care and support needs and who fund their own care.
  • Not everyone using Right at Home Mid-Sussex receives regulated activity.

Inspected 26 January 2018; report published 4 August 2018; supporting 45 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

How CQC rated each area

  • SafeGood75 of 83 in East Sussex
  • EffectiveGood78 of 83 in East Sussex
  • CaringOutstanding6 of 83 in East Sussex
  • ResponsiveGood76 of 83 in East Sussex
  • Well-ledGood63 of 83 in East Sussex

As rated by CQC, published 4 August 2018. Under each rating: how many agencies in East Sussex share it; for example, 6 of 83 agencies in East Sussex rated Outstanding for Caring.

Right At Home Mid Sussex over the years

Right At Home Mid Sussex has been registered with CQC since November 2016, about 10 years.

So far CQC has published one overall rating: Good, in August 2018.

It has gone 8 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

The ratings in context

For Right At Home Mid Sussex, Caring is rated Outstanding; 4 other areas are Good.

Across East Sussex, 6 of 83 rated agencies are Outstanding for Caring (7%).

Outstanding ratings for a single area are uncommon; the Caring section of the report gives examples of what inspectors saw.

Who they support

Registration details from CQC.

Around Hassocks

There are 12 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Eniola Care Ltd, 1.3 miles away.

17 of the 19 nearest rated agencies have a more recent rating than this one.

It sits in Ditchling & Westmeston ward, classed by ONS as smaller rural (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Likely fees

We estimate visits from Right At Home Mid Sussex at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

Council help is possible below £23,250 in savings: ask East Sussex Council for a free care needs assessment.

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How Right At Home Mid Sussex compares

  • Rated Good. Across East Sussex, 93% of the 81 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (August 2018) is more recent than 0% of agency ratings in East Sussex.
  • Registered with CQC in 2016: it has been registered longer than 71% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in East Sussex lists 5.

Compared with every CQC-registered home care agency in East Sussex. Source: CQC register, Oct 2026.

Also nearby

Guides for families

Similar home care agencies near Hassocks, rated recently

Right At Home Mid Sussex: common questions

Who runs Right At Home Mid Sussex?
CQC lists Becalm Quality Care Ltd as the provider responsible for Right At Home Mid Sussex.
What kind of care can Right At Home Mid Sussex offer?
CQC lists Right At Home Mid Sussex under: homecare agencies. Check which of these it is actively providing now.
How did Right At Home Mid Sussex score on each CQC key question?
CQC rates five key questions. For Right At Home Mid Sussex: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
How much does care from Right At Home Mid Sussex cost?
Right At Home Mid Sussex has not published its fees with us. Visiting care typically costs £28–£38 an hour (typical 2026 prices in West Sussex). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Is Right At Home Mid Sussex a registered provider?
Yes. Right At Home Mid Sussex is registered with the Care Quality Commission as a home care agency (location ID 1-2936872669) and was rated Good overall in August 2018.
Where is Right At Home Mid Sussex based?
Its office is at Suite 2, Lion House, SM Tidy Industrial Estate, Folders Lane East, Ditchling Common, Ditchling, Hassocks, BN6 8SG. Carers travel to people's homes, so check it covers your street.
When did CQC last rate Right At Home Mid Sussex?
Its current CQC rating dates from 4 August 2018, 8 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Does Right At Home Mid Sussex support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.

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