Home care agency · Derby
SentriCare East Mids Ltd
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of SentriCare East Mids Ltd- Address
- 71-73 Osmaston Road, Derby, DE1 2JH
- Run by
- Sentricare East Mids Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- March 2011 (15 years)
- Registered manager
- Sabreena Ali
- Company check
- Active, trading since 2005 (21 years), accounts up to date (Companies House 05479841)
- Last CQC check
- 9 Jul 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Dementia care at home in Derby · Elderly care at home in Derby · Physical disability care at home in Derby · Live-in care in Derby
See this service on the CQC website · CQC location ID 1-164980364
The service in brief
Registered with CQC as a home care agency, SentriCare East Mids Ltd is based in Derby, run by Sentricare East Mids Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (July 2019). It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
Rating history
- Oct 2016
- Jul 2019
- Today Rating 7 years old
Published CQC ratings in date order.
CQC documents
- CQC inspection report 9 July 2019
- CQC inspection report 6 October 2016
- Inspection report 24 August 2013
- Inspection report 13 February 2013
- Inspection report 22 June 2011
Finding it
- Ward
- Arboretum
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby South
- Local NHS (ICB)
- NHS Derby and Derbyshire Integrated Care Board
- Area classification
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in DE1 (34)
Larger map · Get directions · Map © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.
From the latest CQC inspection
- About the service: The office of the service is in central Derby.
- The service provides personal care to people living in their own homes who need some support in living their lives.
- Staff recruitment checks were carried out to protect people from receiving personal care from unsuitable staff.
- Risk assessments were in place to protect people from risks to their health and welfare, though some needed more detail to specify the exact risk and how to deal with this.
Inspected 4 June 2019; report published 9 July 2019. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Registered specialisms
From the CQC register; ask how each need is met in practice.
The company behind SentriCare East Mids Ltd
SentriCare East Mids Ltd is run by Sentricare East Mids Limited (company 05479841), incorporated in 2005, 5 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Track record
SentriCare East Mids Ltd has been registered with CQC since March 2011, about 15 years.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
There are 5 CQC reports on file for this address; the newest is from 9 July 2019.
The five key questions
- Safe61 of 70 in Derby
- Effective64 of 70 in Derby
- Caring67 of 70 in Derby
- Responsive68 of 70 in Derby
- Well-led59 of 70 in Derby
From CQC's latest report, published 9 July 2019. Under each rating: how many agencies in Derby share it.
Costs to expect
We estimate visits from SentriCare East Mids Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Derby Council can help with costs for people with savings under £23,250, starting with a free assessment.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Profad Care Agency Limited, under 0.5 miles away.
12 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Arboretum ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 58 of the 69 other agencies in Derby that CQC has rated.
Family reviews
Nobody has reviewed SentriCare East Mids Ltd here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
SentriCare East Mids Ltd against its area
- Rated Good. Across Derby, 91% of the 70 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (July 2019) is more recent than 14% of agency ratings in Derby.
- Registered with CQC in 2011: it has been registered longer than 93% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Derby lists 6.
Compared with every CQC-registered home care agency in Derby. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Recently rated home care agencies near Derby
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
What families ask about SentriCare East Mids Ltd
- When did CQC last rate SentriCare East Mids Ltd?
- The rating now shown was published on 9 July 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
- Is SentriCare East Mids Ltd registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- Is SentriCare East Mids Ltd a registered provider?
- Registered, yes: location 1-164980364 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in July 2019.
- Where is SentriCare East Mids Ltd?
- Its office is at 71-73 Osmaston Road, Derby, DE1 2JH. Carers travel to people's homes, so check it covers your street.
- How is SentriCare East Mids Ltd rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- How much does SentriCare East Mids Ltd charge?
- SentriCare East Mids Ltd has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Who is the registered provider for SentriCare East Mids Ltd?
- SentriCare East Mids Ltd is run by Sentricare East Mids Limited, the registered provider on the CQC register.
- What kind of care can SentriCare East Mids Ltd offer?
- Its CQC registration covers homecare agencies. Ask SentriCare East Mids Ltd how it would adapt if needs increase.
Home care in nearby towns
In Derby
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.