Home care agency · Southend On Sea
Sister Dorothy Healthcare
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Sister Dorothy Healthcare- Address
- 41A Lancaster Gardens, Southend On Sea, SS1 2NS
- Run by
- Sister Dorothy Limited (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2017 (9 years)
- Registered manager
- *
- Company check
- Active, trading since 2014 (12 years), accounts up to date (Companies House 09064852)
- Last CQC check
- 16 Sep 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Regulated activities on its registration: Personal care
More in Southend-on-Sea: Home care in Southend-on-Sea (112) · Best rated home care agencies in Southend-on-Sea · Dementia care at home in Southend-on-Sea · Elderly care at home in Southend-on-Sea · Physical disability care at home in Southend-on-Sea · Live-in care in Southend-on-Sea
CQC page for this service · CQC location ID 1-3758370942
Sister Dorothy Healthcare at a glance
Sister Dorothy Healthcare in Southend On Sea is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Sister Dorothy Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (September 2021). It is one of 112 CQC-registered home care agencies that have an office within 7 miles of Southend-on-Sea; 59 of those are rated Good or Outstanding.
History with CQC
Registered in May 2017, it has 9 years on the CQC register.
Its only published overall rating so far is Good, from September 2021.
5 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Who runs it
Sister Dorothy Healthcare is run by Sister Dorothy Limited (company 09064852), incorporated in 2014, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities and other social work without accommodation.
Sister Dorothy Limited runs 2 CQC-registered services.
All 2 are in Southend-on-Sea, so it is a local operator rather than a national chain.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Choices Healthcare Limited, under 0.5 miles away.
13 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Kursaal ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Registered specialisms
From the CQC register; ask how each need is met in practice.
Budgeting for this agency
We estimate visits from Sister Dorothy Healthcare at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
With savings below £23,250, Southend-on-Sea Council may contribute once it has carried out a free needs assessment.
Key points from CQC's visit
- People told us they felt well supported by the service.
- People's care needs were assessed and planned to support their needs safely.
- Staff had received safeguarding training and knew how to report any concerns.
- Safe recruitment systems were in place to ensure suitable staff were employed.
Inspected 20 August 2021; report published 16 September 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.
CQC ratings, area by area
- Safe39 of 47 in Southend-on-Sea
- Effective41 of 47 in Southend-on-Sea
- Caring39 of 47 in Southend-on-Sea
- Responsive43 of 47 in Southend-on-Sea
- Well-led36 of 47 in Southend-on-Sea
From CQC's latest report, published 16 September 2021. Under each rating: how many agencies in Southend-on-Sea share it.
Strengths and weak spots in the ratings
Sister Dorothy Healthcare has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 35 of the 46 other agencies in Southend-on-Sea that CQC has rated.
How its rating has changed
- Sep 2021
- Today Rating 5 years old
Published CQC ratings in date order.
Published inspection reports
- CQC inspection report 16 September 2021
Where it is
- Ward
- Kursaal
- Parliamentary constituency
- Southend East and Rochford
- Integrated care board
- NHS Essex Integrated Care Board
- Area classification
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in SS1 (25)
Larger map · How to get there · Map data: OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Family reviews
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Compared with other agencies locally
- Rated Good. Across Southend-on-Sea, 84% of the 45 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (September 2021) is more recent than 31% of agency ratings in Southend-on-Sea.
- Registered with CQC in 2017: it has been registered longer than 77% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Southend-on-Sea lists 6.
Comparison set: every registered home care agency in Southend-on-Sea, CQC data for Oct 2026.
Also nearby
Guides for families
Southend-on-Sea: home care agencies inspected recently
- J.C.Michael Groups Ltd SouthendJun 2026 · under 0.5 miles
- SuperhealthcareJul 2026 · under 0.5 miles
- First Point 24May 2025 · 1.1 miles
What families ask about Sister Dorothy Healthcare
- Which provider runs Sister Dorothy Healthcare?
- The registered provider is Sister Dorothy Limited, according to CQC.
- What type of care does Sister Dorothy Healthcare provide?
- Registration for Sister Dorothy Healthcare covers: homecare agencies, supported living. Check which of these it offers today.
- How did Sister Dorothy Healthcare score on each CQC key question?
- CQC rates five key questions. For Sister Dorothy Healthcare: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Sister Dorothy Healthcare charge?
- Sister Dorothy Healthcare has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Is Sister Dorothy Healthcare regulated by the Care Quality Commission?
- It is. The CQC register records Sister Dorothy Healthcare as a home care agency, location ID 1-3758370942 and was rated Good overall in September 2021.
- Where is Sister Dorothy Healthcare?
- Its office is at 41A Lancaster Gardens, Southend On Sea, SS1 2NS. Carers travel to people's homes, so check it covers your street.
- When was Sister Dorothy Healthcare last inspected?
- The rating now shown was published on 16 September 2021, 5 years ago. Ask what has changed since then, for example in management or staffing.
- Does Sister Dorothy Healthcare support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Look further afield
In Southend-on-Sea
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.