Home care agency · Croydon
Sunshine Care Agency
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Sunshine Care Agency- Address
- 21 Ledbury Place, Croydon, CR0 1ET
- Run by
- Sunshine Care Agency Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2020 (5 years)
- Registered manager
- Said Abdi Mohamud
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 11990414)
- Last CQC check
- 19 Apr 2023
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care
More in Croydon: Home care in Croydon (155) · Best rated home care agencies in Croydon · Dementia care at home in Croydon · Elderly care at home in Croydon · Physical disability care at home in Croydon · Live-in care in Croydon
Read the full CQC inspection report · CQC location ID 1-9655314194
About Sunshine Care Agency
Registered with CQC as a home care agency, Sunshine Care Agency is based in Croydon, run by Sunshine Care Agency Ltd. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities and sight or hearing loss.
Its latest CQC rating is Requires improvement overall (April 2023). Safe, Effective, Responsive and Well-led were rated Requires improvement. It is one of 155 CQC-registered home care agencies that are based in the borough of Croydon; 83 of those are rated Good or Outstanding.
Each area CQC checks
- Safe15 of 100 in Croydon
- Effective9 of 100 in Croydon
- Caring96 of 100 in Croydon
- Responsive8 of 100 in Croydon
- Well-led20 of 100 in Croydon
From CQC's latest report, published 19 April 2023. Under each rating: how many agencies in Croydon share it.
Past CQC ratings
- Apr 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest.
CQC reports
- CQC inspection report 19 April 2023
The neighbourhood
- Ward
- South Croydon
- Council
- London Borough of Croydon · paying for care
- Parliamentary constituency
- Croydon South
- Local NHS (ICB)
- NHS South West London Integrated Care Board
- Urban or rural
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in CR0 (101)
Bigger map · Get directions · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Key points from CQC's visit
- Whilst risks to people's safety were assessed, control measures and clear guidance for staff to follow to manage these risks were not clearly recorded to highlight how people could be supported safely.
- Although the issues we found did not directly impact the level of care and support people received, improvements were needed in the level of detail within people's care plans and risk assessments.
- This included areas such as diabetes management, communication and decision making.
- There were monitoring and auditing systems in place to identify any issues with the quality of the service.
Inspected 28 February 2023; report published 19 April 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.
The ratings in context
Area by area, Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.
Across Croydon, 15 of 100 rated agencies are Requires improvement for Safe (15%), while 9 of 100 rated agencies are Requires improvement for Effective (9%), while 8 of 100 rated agencies are Requires improvement for Responsive (8%), while 20 of 100 rated agencies are Requires improvement for Well-led (20%).
If you are considering it, read the Safe, Effective, Responsive and Well-led section of the report first and ask what has changed since the inspection.
Track record
Registered in October 2020, it has 6 years on the CQC register.
So far CQC has published one overall rating: Requires improvement, in April 2023.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Costs to expect
We estimate visits from Sunshine Care Agency at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
For live-in care, expect around £1,620–£1,980 a week in this region.
Croydon Council can help with costs for people with savings under £23,250, starting with a free assessment.
Who they support
Specialisms as registered with CQC.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Sunbird Care Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (6 of the nearest 25).
6 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in South Croydon ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS South West London ICB.
The company behind Sunshine Care Agency
Sunshine Care Agency is run by Sunshine Care Agency Ltd (company 11990414), incorporated in 2019, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other social work without accommodation.
Family reviews
No family has reviewed Sunshine Care Agency on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Sunshine Care Agency compares
- Rated Requires improvement. Across Croydon, 84% of the 99 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (April 2023) is more recent than 65% of agency ratings in Croydon.
- Registered with CQC in 2020: it has been registered longer than 50% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Croydon lists 6.
- Areas CQC rated below Good: Safe (16% of home care agencies in Croydon are also rated below Good here); Effective (9% of home care agencies in Croydon are also rated below Good here); Responsive (8% of home care agencies in Croydon are also rated below Good here); Well-led (20% of home care agencies in Croydon are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Croydon as at Oct 2026.
Also nearby
Guides for families
- Moving a parent into a care home: a guide to the first month
- Home nurse or private nurse at home: NHS district nurses, nursing agencies and costs
- How much does home care cost per hour in 2026?
- Retirement homes, sheltered housing, extra care or a care home: which is right?
- Care glossary: the terms explained
Other home care agencies near Croydon with recent ratings
- Lifeways Community Care (South London)Sep 2026 · under 0.5 miles
- Golden World Care ServiceDec 2024 · under 0.5 miles
- Treasuring CareSep 2026 · under 0.5 miles
Sunshine Care Agency questions answered
- How did Sunshine Care Agency score on each CQC key question?
- The five CQC areas: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
- How much does care from Sunshine Care Agency cost?
- Sunshine Care Agency has not published its fees with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
- Who is the registered provider for Sunshine Care Agency?
- On CQC's register the provider is Sunshine Care Agency Ltd.
- What type of care does Sunshine Care Agency provide?
- Its CQC registration covers homecare agencies. Ask Sunshine Care Agency how it would adapt if needs increase.
- When was Sunshine Care Agency last inspected?
- The latest rating is dated 19 April 2023, 3 years ago; ask whether there have been changes since.
- Can Sunshine Care Agency care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is Sunshine Care Agency registered with CQC?
- Registered, yes: location 1-9655314194 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in April 2023.
- Where is Sunshine Care Agency?
- 21 Ledbury Place, Croydon, CR0 1ET is the agency's office; check it serves your postcode.
Agencies in neighbouring towns
In Croydon
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.