Home care agency · Camden
SweetTree Home Care Services
Top rated 2026 · one of the services in London rated Outstanding by CQC
Illustrative photo, not of SweetTree Home Care Services- Address
- Coleridge House, 2-3 Coleridge Gardens, Swiss Cottage, London, NW6 3QH
- Run by
- SweetTree Home Care Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2010 (16 years)
- Registered manager
- Matthew Mills
- Company check
- Active, trading since 2002 (24 years), accounts up to date (Companies House 04386901)
- Last CQC check
- 18 Dec 2020
- Typical fees Estimated
- £35.50–£43.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care
More in Camden: Home care in Camden (47) · Best rated home care agencies in Camden · Dementia care at home in Camden · Elderly care at home in Camden · Physical disability care at home in Camden · Live-in care in Camden
Full report at cqc.org.uk · CQC location ID 1-123765456
The service in brief
SweetTree Home Care Services is a CQC-registered home care agency in Camden, run by SweetTree Home Care Services Limited. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Outstanding overall (December 2020). It is one of 60 CQC-registered home care agencies that have an office within 2 miles of St John's Wood; 39 of those are rated Good or Outstanding.
SweetTree Home Care Services over the years
Registered in October 2010, it has 16 years on the CQC register.
CQC has published 3 overall ratings for it (2015–2020), starting at Good and improving to Outstanding.
It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
The CQC website holds 6 reports for it, the latest from 18 December 2020.
What the ratings tell you
Looking at the five areas: Responsive and Well-led are rated Outstanding; 3 other areas are Good.
Across Camden, 3 of 32 rated agencies are Outstanding for Responsive (9%), while 4 of 32 rated agencies are Outstanding for Well-led (13%).
The report's Responsive and Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
Registered specialisms
Specialisms as registered with CQC.
Likely fees
We estimate visits from SweetTree Home Care Services at £35.50–£43.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £410 a week.
Live-in arrangements here usually cost £1,620–£1,980 weekly.
With savings below £23,250, Camden Council may contribute once it has carried out a free needs assessment.
Key points from CQC's visit
- People using SweetTree and their relatives gave us excellent feedback about the service.
- People using the service, their relatives, staff and external health and social care professionals all said that SweetTree dealt admirably with challenges posed by the pandemic and were able to provide a high quality of care.
- We found that SweetTree had built on the previous high standards we had found.
- Since our last inspection SweetTree had launched a range of new initiatives to support people using the service, their families and the wider community.
Inspected 12 November 2020; report published 18 December 2020; supporting 285 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Around Camden
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Physical Disabilities Outreach Support Services Bramshurst, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).
12 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in South Hampstead ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
Earlier inspections
- Oct 2015
- Jan 2018
- Dec 2020
- Today Rating 5 years old
Published CQC ratings in date order.
CQC documents
- CQC inspection report 18 December 2020
- CQC inspection report 12 January 2018
- CQC inspection report 14 October 2015
- Inspection report 14 March 2014
- Inspection report 10 April 2013
- Inspection report 3 April 2012
Where it is
- Ward
- South Hampstead
- Council
- London Borough of Camden · paying for care
- Parliamentary constituency
- Hampstead and Highgate
- NHS integrated care board
- NHS West and North London Integrated Care Board
- Setting
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Home care in NW6 (11)
See the wider area · How to get there · Map data: OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Ownership and company checks
SweetTree Home Care Services is run by Sweettree Home Care Services Limited (company 04386901), incorporated in 2002, 8 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
Ratings for safety, care and leadership
- Safe28 of 32 in Camden
- Effective30 of 32 in Camden
- Caring30 of 32 in Camden
- Responsive3 of 32 in Camden
- Well-led4 of 32 in Camden
Source: CQC, published 18 December 2020. Under each rating: how many agencies in Camden share it; for example, 3 of 32 agencies in Camden rated Outstanding for Responsive.
Family reviews
Nobody has reviewed SweetTree Home Care Services here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
SweetTree Home Care Services in local context
- Rated Outstanding. Across Camden, 91% of the 32 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (December 2020) is more recent than 31% of agency ratings in Camden.
- Registered with CQC in 2010, it is one of the longest-registered home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Camden lists 6.
Benchmarked against all CQC-registered home care agencies in Camden (Oct 2026).
Nearby options
Guides for families
Similar home care agencies near Camden, rated recently
- Bluebird Care (Westminster, Kensington & Chelsea)Apr 2026 · 0.9 miles
- St Johns WoodDec 2025 · under 0.5 miles
- Hedgerow HomecareJun 2026 · 0.6 miles
What families ask about SweetTree Home Care Services
- What kind of care can SweetTree Home Care Services offer?
- SweetTree Home Care Services is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Which provider runs SweetTree Home Care Services?
- SweetTree Home Care Services Limited is the registered provider for SweetTree Home Care Services.
- What are SweetTree Home Care Services's fees?
- We don't have published prices from SweetTree Home Care Services yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
- Is SweetTree Home Care Services rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Outstanding; Well-led: Outstanding. Safe and Well-led are the sections most worth your time.
- Where is SweetTree Home Care Services based?
- The agency works from Coleridge House, 2-3 Coleridge Gardens, Swiss Cottage, London, NW6 3QH; ask which postcodes its carers cover.
- Is SweetTree Home Care Services a registered provider?
- Registered, yes: location 1-123765456 on the Care Quality Commission register, listed as a home care agency and was rated Outstanding overall in December 2020.
- Is SweetTree Home Care Services registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When did CQC last rate SweetTree Home Care Services?
- 18 December 2020 is when the current rating was published, 5 years ago. Check what has changed since, such as the manager or staffing.
More home care agencies nearby
In Camden
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.