Home care agency · Bideford

Time 2 Care (South West) Ltd

Rated Good by CQC Rating published 14 May 2021 Rating 5 years old
Rated 5 years ago. CQC's last published rating for this service is from May 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A home carer helping an older man with his hair at home Illustrative photo, not of Time 2 Care (South West) Ltd
Address
Unit 10, Caddsdown Business Support Centre, Caddsdown Industrial Park, Bideford, EX39 3DX
Run by
Time 2 Care (South West) Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
April 2016 (10 years)
Registered manager
Karen Jean Beer
Company check
Active, trading since 2013 (13 years), accounts up to date (Companies House 08579909)
Last CQC check
14 May 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Regulated activities on its registration: Personal care

Open CQC's full report · CQC location ID 1-2600074009

About Time 2 Care (South West) Ltd

Time 2 Care (South West) Ltd is a CQC-registered home care agency in Bideford. Its CQC registration covers older people, including people living with dementia, physical disabilities and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (May 2021). It is one of 23 CQC-registered home care agencies that have an office within 7 miles of Bideford; 20 of those are rated Good or Outstanding.

The ratings in context

All five areas CQC looks at are rated Good for Time 2 Care (South West) Ltd: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 92 of the 118 other agencies in Devon that CQC has rated.

Inspection findings in brief

  • People were protected from abuse by staff who had been safely recruited, trained and supervised in their roles.
  • Staff undertook training in safeguarding and knew how to recognise abuse and the correct action to take.
  • These were undertaken and mitigated as far as possible.
  • People were protected from infections by staff who wore the correct personal protective equipment.

Inspected 28 April 2021; report published 14 May 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.

Who they support

As listed with the regulator.

The company behind Time 2 Care (South West) Ltd

Time 2 Care (South West) Ltd is run by Time 2 Care (south West) Ltd (company 08579909), incorporated in 2013, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Choice nearby

There are 11 other agencies within 3 miles, 10 of them rated Good or Outstanding; the nearest is Rural Care (North Devon) Ltd, under 0.5 miles away.

7 of the 12 nearest rated agencies have a more recent rating than this one.

It sits in Bideford South ward, classed by ONS as urban (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.

Costs to expect

We estimate visits from Time 2 Care (South West) Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

With savings below £23,250, Devon Council may contribute once it has carried out a free needs assessment.

Ratings for safety, care and leadership

  • SafeGood106 of 119 in Devon
  • EffectiveGood107 of 119 in Devon
  • CaringGood94 of 119 in Devon
  • ResponsiveGood105 of 119 in Devon
  • Well-ledGood93 of 119 in Devon

As rated by CQC, published 14 May 2021. Under each rating: how many agencies in Devon share it.

How its rating has changed

  1. Jul 2017 Good
  2. Mar 2020 Requires improvement
  3. May 2021 Good
  4. Today Rating 5 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

Inspection reports to read

Location and local area

Ward
Bideford South
Parliamentary constituency
Torridge and Tavistock
NHS planning area
NHS Devon Integrated Care Board
Area classification
Urban (further from a major town or city)
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Home care in EX39 (13)

View on OpenStreetMap · Directions · OpenStreetMap (ODbL)

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.

Track record

Registered in April 2016, it has 10 years on the CQC register.

CQC has published 3 overall ratings for it (2017–2021), starting at Good; it has gone up 1 and down 1 time, and is now Good.

5 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

Reports on record: 3, with the most recent dated 14 May 2021.

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How Time 2 Care (South West) Ltd compares

  • Rated Good. Across Devon, 92% of the 119 rated home care agencies are Good or Outstanding and 14 are Outstanding.
  • Its rating (May 2021) is more recent than 45% of agency ratings in Devon.
  • Registered with CQC in 2016: it has been registered longer than 61% of home care agencies in the area.
  • It lists 4 specialisms with CQC; the typical agency in Devon lists 5.

Comparison set: every registered home care agency in Devon, CQC data for Oct 2026.

Nearest home care agencies

Guides for families

Similar home care agencies near Bideford, rated recently

Time 2 Care (South West) Ltd questions answered

What type of care does Time 2 Care (South West) Ltd provide?
Time 2 Care (South West) Ltd is registered for homecare agencies. Ask which of these it provides at the moment.
How much does Time 2 Care (South West) Ltd charge?
No fee list from Time 2 Care (South West) Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
What is Time 2 Care (South West) Ltd's address?
Its office is at Unit 10, Caddsdown Business Support Centre, Caddsdown Industrial Park, Bideford, EX39 3DX. Carers travel to people's homes, so check it covers your street.
Is Time 2 Care (South West) Ltd rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
Does Time 2 Care (South West) Ltd support people with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Is Time 2 Care (South West) Ltd registered with CQC?
It is. The CQC register records Time 2 Care (South West) Ltd as a home care agency, location ID 1-2600074009 and was rated Good overall in May 2021.
When was Time 2 Care (South West) Ltd last inspected?
Its current CQC rating dates from 14 May 2021, 5 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.

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In Devon

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Time 2 Care (South West) Ltd: rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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