Home care agency · North Shields
Walfinch Newcastle East
Typical fee here £27–£33 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Walfinch Newcastle East- Address
- Office 1, 80 Royal Quays Business Centre, Coble Dene, Royal Quays, North Shields, NE29 6DE
- Run by
- Per Ardua Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2023 (3 years)
- Registered manager
- Mohammad Idris Lloyd Nasar
- Company check
- Active, trading since 2022 (4 years), accounts up to date (Companies House 14356545)
- Last CQC check
- 23 Oct 2025
- Typical fees Estimated
- £27–£33 an hour for visiting care, weekdays; live-in £1,300–£1,590 a week. Estimated from prices published locally (Walfinch branches publish rates below the national median); not a quote. How we estimate
Licensed by CQC for: Personal care
More in Tynemouth: Home care in Tynemouth (108) · Best rated home care agencies in Tynemouth · Dementia care at home in Tynemouth · Elderly care at home in Tynemouth · Physical disability care at home in Tynemouth · Live-in care in Tynemouth
CQC page for this service · CQC location ID 1-15875812375
Walfinch Newcastle East at a glance
Registered with CQC as a home care agency, Walfinch Newcastle East is based in North Shields, run by Per Ardua Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.
Its latest CQC rating is Good overall (October 2025). It is one of 108 CQC-registered home care agencies that have an office within 7 miles of Tynemouth; 80 of those are rated Good or Outstanding.
Who the service is registered for
Specialisms as registered with CQC.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is HF Trust North East, under 0.5 miles away.
3 of the 21 nearest rated agencies have a more recent rating than this one.
It sits in Chirton & Percy Main ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Costs to expect
We estimate visits from Walfinch Newcastle East at £27–£33 an hour (visiting care, weekdays), based on published prices in the region (Walfinch branches publish rates below the national median). As an example, an hour each morning and a 30-minute evening call comes to about £320 a week.
Regional live-in prices sit at roughly £1,300–£1,590 per week.
North Tyneside Council can help with costs for people with savings under £23,250, starting with a free assessment.
Track record
Registered in May 2023, it has 3 years on the CQC register.
Its only published overall rating so far is Good, from October 2025.
The company behind Walfinch Newcastle East
Walfinch Newcastle East is run by Per Ardua Limited (company 14356545), incorporated in 2022.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Scores behind the rating
Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Walfinch Newcastle East scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 13 August 2025, published 23 October 2025 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
The neighbourhood
- Ward
- Chirton & Percy Main
- Council
- North Tyneside Council · paying for care
- Parliamentary constituency
- Tynemouth
- NHS area (integrated care board)
- NHS North East and North Cumbria Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in NE29 (10)
Open the full map · Plan a journey · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
The five key questions
- Safe75% score25 of 31 in North Tyneside
- Effective75% score29 of 31 in North Tyneside
- Caring75% score25 of 31 in North Tyneside
- Responsive75% score26 of 31 in North Tyneside
- Well-led75% score23 of 31 in North Tyneside
As rated by CQC, published 23 October 2025. Under each rating: how many agencies in North Tyneside share it.
What CQC's inspectors reported
- People described staff as caring and supportive, said carers stayed for the full visit, and families valued daily updates through an app.
- Inspectors found staff had a wide range of training and regular supervision, recruitment met requirements, and there were enough staff for current care packages.
- Staff understood people's risks, care records were accurate and person-centred, and inspectors found medicines were managed well.
- Leaders promoted a learning culture and quality checks addressed gaps, though two registered managers had left in two years.
Inspected 12 September 2025; report published 23 October 2025; supporting 14 people at the time; registered manager: Mohammad Idris Lloyd Nasar. Our summary of the inspection report; the original is on the CQC website (Open Government Licence). Read the full report.
The ratings in context
Walfinch Newcastle East has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 22 of the 30 other agencies in North Tyneside that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Family reviews
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Where Walfinch Newcastle East stands locally
- Rated Good. Across North Tyneside, 84% of the 31 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (October 2025) is more recent than 74% of agency ratings in North Tyneside.
- Registered with CQC in 2023: it has been registered longer than 35% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in North Tyneside lists 6.
All figures compare it with other home care agencies in North Tyneside; CQC register, Oct 2026.
Nearby options
Guides for families
Tynemouth: home care agencies inspected recently
- Blue Ribbon Community Care (Tyne and Wear)Jun 2026 · 6.9 miles
- Flexible Support Options Ltd, Shiremoor Farm HouseMay 2025 · 1.5 miles
- Breeze Support SolutionsApr 2026 · 1.9 miles
Quick answers about Walfinch Newcastle East
- Can Walfinch Newcastle East care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How recent is Walfinch Newcastle East's CQC rating?
- CQC published the current rating on 23 October 2025, 1 year ago. Older ratings are common, so ask about changes since.
- Where is Walfinch Newcastle East?
- Its office is at Office 1, 80 Royal Quays Business Centre, Coble Dene, Royal Quays, North Shields, NE29 6DE. Carers travel to people's homes, so check it covers your street.
- Is Walfinch Newcastle East regulated by the Care Quality Commission?
- Registered, yes: location 1-15875812375 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in October 2025.
- What are Walfinch Newcastle East's fees?
- We don't have published prices from Walfinch Newcastle East yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How is Walfinch Newcastle East rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- What type of care does Walfinch Newcastle East provide?
- Walfinch Newcastle East is registered for homecare agencies. Ask which of these it provides at the moment.
- Who runs Walfinch Newcastle East?
- On CQC's register the provider is Per Ardua Limited.
Compare other agencies nearby
In North Tyneside
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.