Home care agency · Manchester
Westfields
Illustrative photo, not of Westfields- Address
- 212 Hall Lane, Manchester, M23 1LP
- Run by
- Premier Care Limited (13 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported housing
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2020 (6 years)
- Part of
- Cera Care
- Registered manager
- Chloe Marie Wadsworth
- Company check
- Active, trading since 2004 (22 years), accounts up to date (Companies House 05213770)
- Last CQC check
- 17 May 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
CQC regulated activities: Personal care
More in Manchester: Home care in Manchester (364) · Best rated home care agencies in Manchester · Dementia care at home in Manchester · Elderly care at home in Manchester · Physical disability care at home in Manchester · Live-in care in Manchester
Full report at cqc.org.uk · CQC location ID 1-9001264701
About Westfields
Westfields is a CQC-registered home care agency in Manchester, run by Premier Care Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.
At its most recent rating, CQC judged it Good overall (May 2022). It is one of 245 CQC-registered home care agencies that have an office within 7 miles of Wythenshawe; 128 of those are rated Good or Outstanding.
How its rating has changed
- Sep 2016
- Dec 2017
- May 2022
- Today Rating 4 years old
The location's rating record from CQC, from first to latest.
Inspection reports to read
- CQC inspection report 17 May 2022
Finding it
- Ward
- Baguley
- Council
- Manchester City Council · paying for care
- Parliamentary constituency
- Wythenshawe and Sale East
- NHS planning area
- NHS Greater Manchester Integrated Care Board
- ONS area type
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in M23 (7)
Bigger map · How to get there · Map © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.
What inspectors found
- People received personalised care and support specific to their needs and preferences.
- Recruitment practices were safe and there were sufficient numbers of consistent staff available to meet people's needs.
- There were enough staff working to provide the support people needed.
- Two new staff were due to start at the service, this would reduce agency usage.
Inspected 22 April 2022; report published 17 May 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Reading Westfields's CQC ratings
All five areas CQC looks at are rated Good for Westfields: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 44 of the 53 other agencies in Manchester that CQC has rated.
Budgeting for this agency
We estimate visits from Westfields at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
If savings are under the upper limit (£23,250 in England), Manchester Council may pay part of the cost after a free care needs assessment.
The five key questions
- Safe47 of 54 in Manchester
- Effective53 of 54 in Manchester
- Caring51 of 54 in Manchester
- Responsive49 of 54 in Manchester
- Well-led45 of 54 in Manchester
CQC key question ratings, published 17 May 2022. Under each rating: how many agencies in Manchester share it.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is DSAS- South Network, under 0.5 miles away.
11 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Baguley ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Greater Manchester ICB.
Who they support
As listed with the regulator.
The registered provider
Westfields is run by Premier Care Limited (company 05213770), incorporated in 2004, 15 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Premier Care Limited runs 13 CQC-registered services across 10 council areas; 9 of the 11 with a rating are Good or Outstanding (82%), against 88% for the same mix of services across England.
3 of its services are in Manchester.
It trades under the Cera Care brand, which covers 114 services run by 15 registered providers.
History with CQC
Westfields has been registered with CQC since June 2020, about 6 years.
CQC has published 3 overall ratings for it (2016–2022), starting at Requires improvement and improving to Good.
The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Family reviews
Nobody has reviewed Westfields here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Good. Across Manchester, 89% of the 53 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (May 2022) is more recent than 39% of agency ratings in Manchester.
- Registered with CQC in 2020: it has been registered longer than 71% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Manchester lists 6.
All figures compare it with other home care agencies in Manchester; CQC register, Oct 2026.
Also nearby
Guides for families
Other home care agencies near Manchester with recent ratings
- Right at Home South TraffordApr 2026 · 3.1 miles
- Imagine Act and SucceedOct 2025 · 6.4 miles
- Be Caring ManchesterApr 2025 · 1.2 miles
Westfields: common questions
- What is Westfields's address?
- 212 Hall Lane, Manchester, M23 1LP is the agency's office; check it serves your postcode.
- Is Westfields regulated by the Care Quality Commission?
- Westfields is on the CQC register as a home care agency (ID 1-9001264701) and was rated Good overall in May 2022.
- Can Westfields care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- When did CQC last rate Westfields?
- The latest rating is dated 17 May 2022, 4 years ago; ask whether there have been changes since.
- What kind of care can Westfields offer?
- Westfields is registered for homecare agencies, supported housing. Ask which of these it provides at the moment.
- Which provider runs Westfields?
- On CQC's register the provider is Premier Care Limited.
- How much does care from Westfields cost?
- Westfields has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Is Westfields rated well for safety?
- CQC rates five key questions. For Westfields: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
Look further afield
- Home care in Wythenshawe
- Home care in Sale
- Home care in Altrincham
- Home care in Cheadle Hulme
- Home care in Handforth
- Home care in Stretford
- Home care in Wilmslow
- Home care in Stockport
- Home care in Urmston
- Home care in Manchester
- Home care in Alderley Edge
- Home care in Hazel Grove
- Home care in Irlam
- Home care in Salford
- Home care in Eccles
In Manchester
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.