Home care agency · Newbury

Your Serenity Limited, Room 6

Rated Good by CQC Rating published 13 November 2021 Rating 4 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 4 years ago. CQC's last published rating for this service is from November 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Older people painting together at an activity session Illustrative photo, not of Your Serenity Limited, Room 6
Address
74 Hambridge Road, Newbury, RG14 5TA
Run by
Your Serenity Limited
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
January 2019 (7 years)
Registered manager
Nicole Dowling
Company check
Active, trading since 2018 (8 years), accounts up to date (Companies House 11573008)
Last CQC check
13 Nov 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Regulated activities on its registration: Personal care

Full report at cqc.org.uk · CQC location ID 1-6317221251

Your Serenity Limited, Room 6 at a glance

Your Serenity Limited, Room 6 in Newbury is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Your Serenity Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities and sight or hearing loss among its specialisms.

CQC rated it Good overall (November 2021). It is one of 21 CQC-registered home care agencies that have an office within 7 miles of Newbury; 12 of those are rated Good or Outstanding.

Inspection findings in brief

  • People experienced excellent continuity and consistency of care from designated staff who made them feel safe.
  • Staff had completed safeguarding training and knew how to recognise and report abuse.
  • Risks to people were identified and managed safely.
  • The registered manager ensured enough suitable staff were deployed to meet people's needs.

Inspected 14 October 2021; report published 13 November 2021; supporting 18 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

The five key questions

  • SafeGood24 of 24 in West Berkshire
  • EffectiveGood24 of 24 in West Berkshire
  • CaringGood23 of 24 in West Berkshire
  • ResponsiveGood20 of 24 in West Berkshire
  • Well-ledGood21 of 24 in West Berkshire

Source: CQC, published 13 November 2021. Under each rating: how many agencies in West Berkshire share it.

How long it has been running

Your Serenity Limited, Room 6 has been registered with CQC since January 2019, about 7 years.

CQC has published 2 overall ratings for it (2020–2021), starting at Good and staying Good every time.

At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Reports on record: 2, with the most recent dated 13 November 2021.

Reading Your Serenity Limited, Room 6's CQC ratings

Your Serenity Limited, Room 6 has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 20 of the 23 other agencies in West Berkshire that CQC has rated.

What it may cost

We estimate visits from Your Serenity Limited, Room 6 at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from West Berkshire Council after a needs and financial assessment.

The local picture

There are 16 other agencies within 3 miles, 7 of them rated Good or Outstanding; the nearest is Focus Support Limited, under 0.5 miles away.

2 of the 10 nearest rated agencies have a more recent rating than this one.

It sits in Newbury Greenham ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.

The registered provider

Your Serenity Limited, Room 6 is run by Your Serenity Limited (company 11573008), incorporated in 2018.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Who the service is registered for

As listed with the regulator.

How its rating has changed

  1. Feb 2020 Good
  2. Nov 2021 Good
  3. Today Rating 4 years old

Overall ratings CQC has published for this location, oldest first.

Inspection reports to read

The neighbourhood

Ward
Newbury Greenham
Parliamentary constituency
Newbury
Local NHS (ICB)
NHS Thames Valley Integrated Care Board
Urban or rural
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Home care in RG14 (13)

Bigger map · Directions · Map © OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

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Your Serenity Limited, Room 6 in local context

  • Rated Good. Across West Berkshire, 100% of the 24 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (November 2021) is more recent than 67% of agency ratings in West Berkshire.
  • Registered with CQC in 2019: it has been registered longer than 64% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in West Berkshire lists 6.

Compared with every CQC-registered home care agency in West Berkshire. Source: CQC register, Oct 2026.

Nearby options

Guides for families

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Your Serenity Limited, Room 6 questions answered

Can Your Serenity Limited, Room 6 care for someone with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
When was Your Serenity Limited, Room 6 last inspected?
Its current CQC rating dates from 13 November 2021, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Where is Your Serenity Limited, Room 6 based?
Its office is at 74 Hambridge Road, Newbury, RG14 5TA. Carers travel to people's homes, so check it covers your street.
Is Your Serenity Limited, Room 6 registered with CQC?
Your Serenity Limited, Room 6 is on the CQC register as a home care agency (ID 1-6317221251) and was rated Good overall in November 2021.
What are Your Serenity Limited, Room 6's fees?
Your Serenity Limited, Room 6's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
How is Your Serenity Limited, Room 6 rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
What kind of care can Your Serenity Limited, Room 6 offer?
Your Serenity Limited, Room 6 is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
Who runs Your Serenity Limited, Room 6?
Your Serenity Limited is the registered provider for Your Serenity Limited, Room 6.

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