Home care agency · Dartford

Zander Mackenzie Care U.K. Limited

Rated Good by CQC Rating published 26 October 2023 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A home carer helping an older man with his hair at home Illustrative photo, not of Zander Mackenzie Care U.K. Limited
Address
Ground Floor, Christopher House, 675 Princes Road, Dartford, DA2 6EF
Run by
Zander Mackenzie Care U.K. Limited
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2021 (5 years)
Registered manager
*
Company check
Active, trading since 2020 (6 years), accounts up to date (Companies House 12822989)
Last CQC check
26 Oct 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Personal care

CQC page for this service · CQC location ID 1-10757577665

About Zander Mackenzie Care U.K. Limited

Zander Mackenzie Care U.K. Limited is a CQC-registered home care agency that also provides supported living in Dartford. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (October 2023). Responsive was rated Requires improvement. It is one of 331 CQC-registered home care agencies that have an office within 7 miles of Dartford; 125 of those are rated Good or Outstanding.

Key points from CQC's visit

  • People were protected from the risk of harm and abuse.
  • Staff understood the different types of abuse and told us how they would recognise these, report them and keep people safe.
  • Information for staff to minimise these occurring was available and guidance sheets on different health conditions available so staff could understand the impact these may have on peoples support needs.
  • Medicines were managed safely, and the provider had systems in place to learn from any incidents or accidents which had occurred.

Inspected 16 October 2023; report published 26 October 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

What the ratings tell you

Area by area, Responsive is rated below Good; 4 other areas are Good.

Across Kent, 13 of 225 rated agencies are Requires improvement for Responsive (6%).

If you are considering it, read the Responsive section of the report first and ask what has changed since the inspection.

Each area CQC checks

  • SafeGood178 of 226 in Kent
  • EffectiveGood194 of 226 in Kent
  • CaringGood203 of 226 in Kent
  • ResponsiveRequires improvement13 of 225 in Kent
  • Well-ledGood160 of 226 in Kent

From CQC's latest report, published 26 October 2023. Under each rating: how many agencies in Kent share it.

Rating history

  1. Aug 2022 Requires improvement
  2. Oct 2023 Good
  3. Today Rating 3 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

CQC documents

Map and area details

Ward
Stone House
Parliamentary constituency
Dartford
NHS planning area
NHS Kent and Medway Integrated Care Board
Setting
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Home care in DA2 (24)

Larger map · How to get there · Base map © OpenStreetMap

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Needs it is registered to meet

From the CQC register; ask how each need is met in practice.

How long it has been running

Zander Mackenzie Care U.K. Limited has been registered with CQC since May 2021, about 5 years.

CQC has published 2 overall ratings for it (2022–2023), starting at Requires improvement and improving to Good.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

2 reports have been published for this location, most recently on 26 October 2023.

Ownership and company checks

Zander Mackenzie Care U.K. Limited is run by Zander Mackenzie Care U.k. Limited (company 12822989), incorporated in 2020.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other residential care.

What it may cost

We estimate visits from Zander Mackenzie Care U.K. Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

If savings are under the upper limit (£23,250 in England), Kent Council may pay part of the cost after a free care needs assessment.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 4 of them rated Good or Outstanding, and the closest is Decimal Healthcare Services - Main Office, under 0.5 miles away.

2 of the 5 nearest rated agencies have a more recent rating than this one.

It sits in Stone House ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across Kent, 82% of the 222 rated home care agencies are Good or Outstanding and 11 are Outstanding.
  • Its rating (October 2023) is more recent than 80% of agency ratings in Kent.
  • Registered with CQC in 2021: it has been registered longer than 53% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Kent lists 6.
  • Areas CQC rated below Good: Responsive (6% of home care agencies in Kent are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered home care agencies in Kent (Oct 2026).

Nearest home care agencies

Guides for families

Similar home care agencies near Dartford, rated recently

Questions about Zander Mackenzie Care U.K. Limited

How much does care from Zander Mackenzie Care U.K. Limited cost?
We don't have published prices from Zander Mackenzie Care U.K. Limited yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
What type of care does Zander Mackenzie Care U.K. Limited provide?
Zander Mackenzie Care U.K. Limited is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
Where is Zander Mackenzie Care U.K. Limited?
The agency's base is Ground Floor, Christopher House, 675 Princes Road, Dartford, DA2 6EF. Confirm that its carers travel to your area.
Can Zander Mackenzie Care U.K. Limited care for someone with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
How did Zander Mackenzie Care U.K. Limited score on each CQC key question?
CQC rates five key questions. For Zander Mackenzie Care U.K. Limited: Safe: Good; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Good. Safe and Well-led are the sections most worth your time.
How recent is Zander Mackenzie Care U.K. Limited's CQC rating?
CQC published the current rating on 26 October 2023, 3 years ago. Older ratings are common, so ask about changes since.
Is Zander Mackenzie Care U.K. Limited regulated by the Care Quality Commission?
Yes. Zander Mackenzie Care U.K. Limited is registered with the Care Quality Commission as a home care agency (location ID 1-10757577665) and was rated Good overall in October 2023.

Agencies in neighbouring towns

In Kent

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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