Home care · Bournemouth, Christchurch and Poole

Home help in Christchurch

Home help covers the everyday jobs that get harder with age: cleaning, laundry, shopping, cooking, errands and a bit of company, so someone can keep living independently at home. Compare the 91 CQC-registered agencies covering Christchurch and ask which of them provide it.

Updated 27 October 2026 (CQC register) · Prices: Typical 2026 prices across England

Key points

  • Agencies that have an office within 7 miles of Christchurch: 91, with 61 rated Good or Outstanding.
  • Bournemouth, Christchurch and Poole council must offer a free care needs assessment.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • The CQC register does not say who provides home help: ask the agencies directly.

Cite this: The Care Panel, "Home help in Christchurch", analysis of the CQC register, Oct 2026.

Home help: the usual tasks

  • Cleaning, laundry, ironing and changing beds
  • Shopping and collecting prescriptions
  • Preparing meals
  • Post, bills and appointments
  • Company and trips out

Washing, dressing and medication are personal care, which must come from a CQC-registered home care agency.

Who provides home help

Choose a home care agency if personal care may be needed later, because the same carers can take it on. For housework alone, a cleaner or a local help-at-home scheme may cost less, though these are not CQC-regulated. Ask local charities and Bournemouth, Christchurch and Poole council what low-cost services exist. How to ask Bournemouth, Christchurch and Poole council for an assessment.

How people pay for home help

Most people pay privately, by the hour. Bournemouth, Christchurch and Poole council can fund practical help only where it is part of meeting eligible needs after an assessment, which housework alone rarely is. Many older people use Attendance Allowance to cover it. More: home help for the elderly and the difference between home help and home care.

Christchurch's agencies in figures

Most recent to register: Home Instead Bournemouth and Christchurch (September 2026). On their CQC registrations, 80 of 91 list physical disabilities, 48 of 91 list learning disabilities and 46 of 91 list mental health conditions. The share registered for dementia is 80% in Christchurch (73 of 91) and 83% across Bournemouth, Christchurch and Poole. Oldest rating on the list: St. George's Home Care, October 2017. Outstanding ratings: 4 covering Christchurch, 5 across Bournemouth, Christchurch and Poole. Counting all listed agencies, not only rated ones, Christchurch (67% Good or Outstanding) is 7th out of 7 local towns, led by Barton on Sea (86%). At 97% Good or Outstanding, Christchurch sits in line with the Bournemouth, Christchurch and Poole figure of 98% (from 161 agencies). Ratings are older than average here: 27% of agencies have one less than two years old, compared with 30% across Bournemouth, Christchurch and Poole.

What home help costs in Christchurch

Typical 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What the council pays (Bournemouth, Christchurch and Poole Council): £26.75 an hour for home care (2025/26 average paid to agencies); £1,220 a week for residential care (2025/26 average, over-65s); £1,293 a week for nursing care (2025/26 average, over-65s) (source).

Hourly rates vary between agencies more than between regions; ask each agency for its full price list, including weekend and bank holiday rates. For 2026/27, the Homecare Association says council-funded home care in England is only sustainable at £34.42 an hour or more. Source: Lottie Care Index, Q3 2026. Work out a weekly cost · What would we pay?

Home care agencies serving Christchurch

Check with each agency that it offers home help. Order: CQC rating, then how recent, then distance.

  1. Better Care at Home East

    2.1 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Mar 2022
    See details (Better Care at Home East)
  2. Aucklands Care

    2.4 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Dec 2023
    See details (Aucklands Care)
  3. Dorset Domiciliary Care Agency

    under 0.5 miles · Physical disabilities, Learning disabilities, Adults under 65

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    See details (Dorset Domiciliary Care Agency)
  4. Altogether Care - Care At Home Limited Christchurch

    1.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    See details (Altogether Care - Care At Home Limited Christchurch)
  5. Agincare UK Christchurch

    1.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2024Inspected recently
    See details (Agincare UK Christchurch)
  6. St Anne's Care Home

    2.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    See details (St Anne's Care Home)
  7. Helping Hands Christchurch

    3.0 miles · Dementia, Older people, Sensory impairments

    Est. £29–£35/hr

    GoodRated Feb 2025Inspected recently
    See details (Helping Hands Christchurch)
  8. Care South Home Care Services Dorset

    3.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    See details (Care South Home Care Services Dorset)
  9. Caremark Bournemouth

    4.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2025Inspected recently
    See details (Caremark Bournemouth)
  10. Impressions Care House

    4.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2024Inspected recently
    See details (Impressions Care House)
  11. Bourne-Citizen Ltd

    4.8 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    See details (Bourne-Citizen Ltd)
  12. Global Healthcare Solutions

    4.8 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    See details (Global Healthcare Solutions)
  13. CaringSmart Ltd - Dorset

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2025Inspected recently
    See details (CaringSmart Ltd - Dorset)
  14. Bournemouth Rainbow Ltd

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2025Inspected recently
    See details (Bournemouth Rainbow Ltd)
  15. Lifeways Community Care (Poole)

    5.1 miles · Older people, Physical disabilities, Learning disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    See details (Lifeways Community Care (Poole))
  16. JS Care 4 All Ltd

    5.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2026Inspected recently
    See details (JS Care 4 All Ltd)
  17. Aspect Domiciliary Care Limited

    5.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    See details (Aspect Domiciliary Care Limited)
  18. Homelium Dorset

    5.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2025Inspected recently
    See details (Homelium Dorset)
  19. Adonai Care Services Ltd

    5.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2025Inspected recently
    See details (Adonai Care Services Ltd)
  20. Age UK Bournemouth

    5.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2025Inspected recently
    See details (Age UK Bournemouth)

The full list: 91 agencies covering Christchurch →

What families ask about home help in Christchurch

Which home care agencies offer home help in Christchurch?

CQC does not record which agencies provide home help. 91 CQC-registered home care agencies have an office within 7 miles of Christchurch; 61 are rated Good or Outstanding. Ask each whether it provides home help.

How much does home help cost in Christchurch?

Expect an hourly charge close to the local visiting care rate, sometimes slightly less for housework only. Check the minimum visit length and weekend rates before you book.

Does the council pay for home help?

Only as part of meeting eligible needs after an assessment by Bournemouth, Christchurch and Poole council; housework on its own rarely qualifies. Attendance Allowance, which ignores savings, is often used to pay for home help.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

How are agencies covering Christchurch rated?

Of 63 agencies with a CQC rating, 61 (97%) are Good or Outstanding. Dementia is a specialism for 73, and 25 have a rating or inspection from the past two years.

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Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.