Home care · East Sussex

Home help in Crowborough

Help with housework, shopping, meals and errands, often alongside a chat and a cup of tea: that is home help, and it keeps many older people independent for longer. Below are the 20 CQC-registered agencies that cover Crowborough; ask each whether it offers this.

CQC register data as of 27 October 2026 · Prices: Prices typically seen across England in 2026

In short

  • Agencies that have an office within 7 miles of Crowborough: 20, with 11 rated Good or Outstanding.
  • Which agencies provide home help is not on the CQC register, so ask each one.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • Ask East Sussex council for a care needs assessment, which is free.

Reference this page as: The Care Panel, "Home help in Crowborough", Oct 2026, based on the CQC register.

Home help: the usual tasks

  • Cleaning, laundry, ironing and changing beds
  • Shopping and collecting prescriptions
  • Preparing meals
  • Post, bills and appointments
  • Company and trips out

Washing, dressing and medication are personal care, which must come from a CQC-registered home care agency.

Who provides home help

Choose a home care agency if personal care may be needed later, because the same carers can take it on. For housework alone, a cleaner or a local help-at-home scheme may cost less, though these are not CQC-regulated. Ask local charities and East Sussex council what low-cost services exist. Requesting an assessment from East Sussex council.

How people pay for home help

Most people pay privately, by the hour. East Sussex council can fund practical help only where it is part of meeting eligible needs after an assessment, which housework alone rarely is. Many older people use Attendance Allowance to cover it. More: home help for the elderly and the difference between home help and home care.

Home care in Crowborough by the numbers

Outstanding: 0 covering Crowborough, 3 across East Sussex. Heathfield has the highest share of listed agencies rated Good or Outstanding nearby (77%); Crowborough, at 60%, is 3rd of the 7 towns compared. Compare Crowborough's 92% Good or Outstanding with 91% for the rated agencies among the 135 we list in East Sussex. 25% of agencies covering Crowborough have a CQC rating from the last two years, against 25% across East Sussex. The newest registration is GoodOaks Homecare - Wealden, registered with CQC in June 2026. Registered specialisms here: 19 of 20 list physical disabilities, 11 of 20 list learning disabilities and 11 of 20 list mental health conditions. 14 of the 20 agencies (70%) list dementia as a specialism, against 77% across East Sussex. The oldest current rating dates from December 2019 (Care at Home Services (South East) Limited – Margaret House).

Home help prices in Crowborough

Prices typically seen across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What the council pays (East Sussex County Council): £28.16 an hour for home care (2025/26 average paid to agencies); £928.72 a week for residential care (2025/26 average, over-65s); £994.24 a week for nursing care (2025/26 average, over-65s) (source).

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. For 2026/27, the Homecare Association says council-funded home care in England is only sustainable at £34.42 an hour or more. Source: Lottie Care Index, Q3 2026. Tools: weekly cost calculator and what would we pay?

Home care agencies in and around Crowborough

Ask each agency whether it provides home help. Ranked by CQC rating and how recent it is, then distance.

  1. ASLS (Avens Limited)

    0.5 miles · Older people, Physical disabilities, Learning disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    View profile (ASLS (Avens Limited))
  2. My Homecare Crowborough

    0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2025Inspected recently
    View profile (My Homecare Crowborough)
  3. Candlelight Homecare Service Limited (East Sussex)

    6.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    View profile (Candlelight Homecare Service Limited (East Sussex))
  4. FitzRoy Supported Living - Uckfield

    6.6 miles · Physical disabilities, Sensory impairments, Learning disabilities

    Est. £30–£37/hr

    GoodRated Aug 2025Inspected recently
    View profile (FitzRoy Supported Living - Uckfield)
  5. Home Instead Crowborough, Tenterden & Rye

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £33–£40/hr

    GoodRated Aug 2022
    View profile (Home Instead Crowborough, Tenterden & Rye)
  6. Kati Innes Occupational Therapy

    4.6 miles · Learning disabilities, Adults under 65, Caring for children (0 - 18yrs)

    Est. £30–£37/hr

    GoodRated Sep 2022
    View profile (Kati Innes Occupational Therapy)
  7. Welcome Support

    6.6 miles · Older people, Physical disabilities, Learning disabilities

    Est. £30–£37/hr

    GoodRated Jan 2023
    View profile (Welcome Support)
  8. MidCo Care Kent

    6.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2022
    View profile (MidCo Care Kent)
  9. Hever Care Limited

    6.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2023
    View profile (Hever Care Limited)
  10. Homelife Care Limited Crowborough

    0.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2019
    View profile (Homelife Care Limited Crowborough)
  11. Care at Home Services (South East) Limited – Margaret House

    5.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2019
    View profile (Care at Home Services (South East) Limited – Margaret House)
  12. Ideal Care Services - Kent

    6.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    InadequateRated Oct 2026Inspected recently
    View profile (Ideal Care Services - Kent)
  13. Morecare Services (Uk) Ltd - East Sussex

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Morecare Services (Uk) Ltd - East Sussex)
  14. Visiting Angels Southwest Kent and East Sussex

    3.5 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Visiting Angels Southwest Kent and East Sussex)
  15. GoodOaks Homecare - Wealden

    6.4 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (GoodOaks Homecare - Wealden)
  16. CS Hub Limited

    6.8 miles · Physical disabilities, Sensory impairments, Mental health conditions

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (CS Hub Limited)
  17. Akwaaba Care Services Recruitment

    6.8 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Akwaaba Care Services Recruitment)
  18. Braeburn Care

    6.8 miles · Older people, Physical disabilities, Adults under 65

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Braeburn Care)
  19. Sylvian Care Tonbridge & Royal Tunbridge Wells

    6.8 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Sylvian Care Tonbridge & Royal Tunbridge Wells)
  20. Amora Care - Main Office

    6.8 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Amora Care - Main Office)

Every agency covering Crowborough (20) →

Your questions on home help in Crowborough

Where can I find home help in Crowborough?

CQC does not record which agencies provide home help. 20 CQC-registered home care agencies have an office within 7 miles of Crowborough; 11 are rated Good or Outstanding. Ask each whether it provides home help.

How much does home help cost in Crowborough?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Will the council fund help with housework?

Sometimes, if East Sussex council's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

Are home care agencies in Crowborough well rated?

11 of the 12 rated agencies (92%) are Good or Outstanding; 14 list dementia as a specialism and 5 were inspected or rated in the last two years.

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Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.