Home care · East Sussex
Home care in Heathfield
Heathfield is covered by 13 home care agencies registered with CQC; 12 different providers run them. The biggest provider here is Care at Home Services (South East) Limited (2). 100% of the 10 rated by CQC are Good or Outstanding, compared with 93% across East Sussex and 88% across England. Outstanding: 1. Expect to pay here about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 6 home care agencies have not been rated for more than four years and 2 joined the CQC register during the past two years. CQC's latest rating here went to Candlelight Homecare Service Limited (East Sussex): Good, on 27 May 2026.
Source: CQC register · Updated 27 October 2026 · Open Government Licence
Key points
- Latest CQC rating changes in East Sussex, checked daily.
- Good or Outstanding: 10 of the 10 rated agencies; 3 are still waiting for a first rating.
- Whatever your savings, East Sussex council will assess care needs for free.
- 8 are registered with CQC to support people with dementia.
To cite: "Home care in Heathfield", The Care Panel, Oct 2026, from CQC register analysis.
- 13registered agencies
- 100%of those rated are Good or Outstanding
- 8list dementia as a specialism
- 4rated or inspected within two years
| Care | Heathfield | South East | England |
|---|---|---|---|
| Visiting care, an hour | £33.50 | £33.50 | £33.50 |
| Live-in care, a week | £1,610 | £1,610 | £1,610 |
Agencies covering Heathfield, ranked
Sorted on CQC rating and its date, with distance used last. How we rank
OutstandingGoodRequires improvementInadequateNot yet ratedMap © OpenFreeMap © OpenStreetMap
- All 13
- Care for adults under 65 · 12
- Elderly care · 11
- Dementia care · 8
- Physical disability care · 8
- Sensory impairment care · 6
- Learning disability care · 5
- Mental health care · 4
County Medicare Professional Nursing & Care Services LTD
What inspectors found: County Medicare Professional Nursing Care Services LTD s a domiciliary homecare service providing personal and social care to people living in their own homes.
Est. £30–£37/hr
Candlelight Homecare Service Limited (East Sussex)
What inspectors found: Not everyone who used the service received personal care.
Est. £30–£37/hr
FitzRoy Supported Living - Uckfield
What inspectors found: People lived independently in bungalows that were rented from a housing association.
Est. £30–£37/hr
Wealden community Care Limited
What inspectors found: People were protected from harm and people told us they felt safe when being supported by the service.
Est. £30–£37/hr
Kati Innes Occupational Therapy
What inspectors found: People were supported by staff that had been safely recruited and knew people well.
Est. £30–£37/hr
QRC Dom Care
What inspectors found: The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice…
Est. £32–£39/hr
APC Care Limited
What inspectors found: It provides a service to older adults, people who may be living with dementia and younger adults.
Est. £30–£37/hr
Homelife Care Limited Crowborough
What inspectors found: People told us they felt safe with staff and received care at the times they expected to.
Est. £30–£37/hr
Care at Home Services (South East) Limited – Bentley Grange
Est. £30–£37/hr
Care at Home Services (South East) Limited – Margaret House
What inspectors found: People told us they felt safe with staff who supported them.
Est. £30–£37/hr
Delore Care Heathfield
Est. £29–£36/hr
Pronsahe Health Care
What inspectors found: The provider was in breach of legal regulation in relation to governance.
Est. £29–£36/hr
GoodOaks Homecare - Wealden
Est. £29–£36/hr
Distances are measured from the centre of Heathfield to each office. Carers travel to you, so ask whether your street is covered.
Dementia care at home in Heathfield
8 of the 13 agencies covering Heathfield are registered with CQC to support people living with dementia, and 6 of those are rated Good or Outstanding. Compare the 8 registered for dementia.
Home care prices in Heathfield
| Visiting care | around £32–£34 an hour |
|---|---|
| Live-in care | around £1,540–£1,610 a week |
East Sussex County Council's own rates: £28.16 an hour for home care (2025/26 average paid to agencies); £928.72 a week for residential care (2025/26 average, over-65s); £994.24 a week for nursing care (2025/26 average, over-65s) (source). Choosing a provider that charges more usually means paying the difference as a top-up.
Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. Ask providers near you for prices, or estimate your weekly cost.
Help from the council
East Sussex
East Sussex council assesses care needs free of charge regardless of savings, and may contribute when savings are below £23,250.
Assessments, care funding and direct payments in East Sussex
How Heathfield measures up
Two-year-old ratings or newer: 23% covering Heathfield, 25% across East Sussex. 100% of rated agencies covering Heathfield are Good or Outstanding, compared with 91% of those rated among the 135 we list across East Sussex. Lewes has the highest share of listed agencies rated Good or Outstanding nearby (80%); Heathfield, at 77%, is 2nd of the 7 towns compared. East Sussex has 3 Outstanding agencies in total; covering Heathfield the figure is 1. One rating goes back to November 2018: APC Care Limited. Ask what has changed since. In Heathfield, 62% of agencies support people with dementia (8 of 13); the East Sussex figure is 77%. Registered specialisms here: 8 of 13 list physical disabilities, 5 of 13 list learning disabilities and 4 of 13 list mental health conditions. CQC registered GoodOaks Homecare - Wealden in June 2026, the newest on this list.
Which groups run agencies covering Heathfield
- Cera Care 2 here
- Candlelight Homecare Services Limited 1 here
- FitzRoy Support 1 here
- Quality Reliable Care Limited 1 here
- Fairolive Limited 1 here
- Sussex Homecare Support Limited 1 here
Latest CQC ratings
Ratings CQC published most recently, for agencies covering Heathfield.
Heathfield compared with nearby towns
| Place | How far | Agencies | Rated Good or Outstanding |
|---|---|---|---|
| Heathfield | – | 13 | 10 |
| Hailsham | 7.0 mi | 43 | 28 |
| Crowborough | 7.0 mi | 20 | 12 |
| Polegate | 9.9 mi | 42 | 26 |
| Royal Tunbridge Wells | 11.8 mi | 32 | 17 |
| Bexhill-on-Sea | 12.3 mi | 31 | 24 |
An agency counts for a town if its office is within 7 miles, so many appear under several towns.
Free · by email
Free care cost report for Heathfield
- Typical local prices for home care, overnight and live-in care
- What the council and the NHS may pay, with the 2026/27 savings limits
- The best-rated services near you, from the CQC register
What families want to know about home care in Heathfield
How many home care agencies cover Heathfield?
According to the CQC register for Oct 2026, 13 home care agencies have an office within 7 miles of Heathfield. Highly rated options include County Medicare Professional Nursing & Care Services LTD, Candlelight Homecare Service Limited (East Sussex) and FitzRoy Supported Living - Uckfield.
Are home care agencies in Heathfield well rated?
Good or Outstanding: 10 (100%) of the 10 rated, 1 of them Outstanding. 3 have not been rated yet, which is common for newly registered services.
How much does home care cost in Heathfield?
Typical prices across England in 2026: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. See our full cost guide.
Will I get help from East Sussex council with the cost of home care?
Two sources of help: Attendance Allowance, which ignores savings and is for people over State Pension age, and the council. By law (Care Act 2014) East Sussex council must assess care needs at no charge for people who look as if they need support; if savings and investments are under £23,250, it may pay a share once your finances are assessed, depending on income. With care at home, the house itself is not included. How to reach East Sussex council.
How should I compare agencies in Heathfield?
Start with the latest CQC report and its date: 4 of the 13 listed here were inspected or rated in the last two years, and 6 have an older report. Then ask about continuity of staff, how they handle missed visits, and the full price before you sign. See the checklist.
How do nearby towns compare with Heathfield for home care agencies?
Counting home care agencies: Heathfield 13 (10 Good or Outstanding); Hailsham (7.0 miles): 43, 28 rated Good or Outstanding; Crowborough (7.0 miles): 20, 12 rated Good or Outstanding; Polegate (9.9 miles): 42, 26 rated Good or Outstanding.
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Nearby: home care around Heathfield
- Home care in Hailsham 7.0 mi
- Home care in Crowborough 7.0 mi
- Home care in Polegate 9.9 mi
- Home care in Royal Tunbridge Wells 11.8 mi
- Home care in Bexhill-on-Sea 12.3 mi
- Home care in Lewes 12.5 mi
- Home care in Eastbourne 12.5 mi
- Home care in Seaford 14.5 mi
More for Heathfield, plus guides
- Leaving hospital in Heathfield: care at home
- Help paying for care in East Sussex
- Best rated home care agencies in East Sussex
- What home care costs across England in 2026, by region and council
- Outstanding services in East Sussex, 2026
- Care homes in Heathfield (5)
- Paying for home care
- Picking the right home care agency
- Getting ready for the council assessment
- CQC ratings explained
By postcode
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Built from the Care Quality Commission's register (Oct 2026) under Open Government Licence v3.0. The Care Panel lists and compares services but runs none.