Home care · London

Home help in Richmond upon Thames

Home help means practical support around the house, such as cleaning, washing, shopping, preparing meals and running errands, often with some companionship too. Below are the 25 CQC-registered agencies that cover Richmond upon Thames; ask each whether it offers this.

Updated 27 October 2026 (CQC register) · Prices: Typical 2026 prices in London

From The Care Panel's editors; checked before it went live. Editorial policy · How we are funded

In short

  • 25 CQC-registered home care agencies are based in the borough of Richmond upon Thames; 18 are rated Good or Outstanding.
  • The London Borough of Richmond upon Thames must offer a free care needs assessment.
  • Home help is usually charged by the hour; visiting care here typically costs £30–£40 an hour, and housework-only help can cost a little less.
  • Ask each agency about home help; the CQC register has no record of who provides it.

Cite this: The Care Panel, "Home help in Richmond upon Thames", analysis of the CQC register, Oct 2026.

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Agency, cleaner or council?

Many home care agencies in Richmond upon Thames provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. Asking the London Borough of Richmond upon Thames for an assessment.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. The London Borough of Richmond upon Thames may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Home care in Richmond upon Thames by the numbers

The newest registration is Clarity Homecare Twickenham, registered with CQC in May 2026. 100% of rated agencies covering Richmond upon Thames are Good or Outstanding, compared with 89% of those rated among the 2,452 we list across London. Counting all listed agencies, not only rated ones, Richmond upon Thames (72% Good or Outstanding) is 3rd out of 7 local towns, led by Kingston upon Thames (85%). The oldest current rating dates from November 2019 (Richmond Upon Thames Crossroads Caring for Carers). 22 of the 25 agencies (88%) list dementia as a specialism, against 81% across London. On their CQC registrations, 22 of 25 list physical disabilities, 12 of 25 list learning disabilities and 11 of 25 list mental health conditions.

What home help costs in Richmond upon Thames

Typical 2026 prices in London
Visiting care£30–£40 an hour
Sleeping night£190–£230
Waking night£240–£320
Live-in care£1,300–£1,800 a week

London Borough of Richmond upon Thames's own rates: £22 an hour for home care (2025/26 average paid to agencies); £1,353.50 a week for residential care (2025/26 average, over-65s); £1,304.66 a week for nursing care (2025/26 average, over-65s) (source).

According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Tools: weekly cost calculator and what would we pay?

Home care agencies serving Richmond upon Thames

Check with each agency that it offers home help. Order: CQC rating, then how recent, then distance.

  1. Oak Support

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Mar 2026Inspected recently
    See details (Oak Support)

  2. Absolute Care Services

    1.6 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Oct 2024Inspected recently
    See details (Absolute Care Services)

  3. Heypi Care Service

    1.7 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jun 2026Inspected recently
    See details (Heypi Care Service)

  4. Best Care Co

    2.3 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £34–£42/hr

    GoodRated May 2026Inspected recently
    See details (Best Care Co)

  5. St Mary’s Team Care

    4.6 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated May 2026Inspected recently
    See details (St Mary’s Team Care)

  6. Cura Care Limited

    under 0.5 miles · Dementia, Older people, Adults under 65

    Est. £34–£42/hr

    GoodRated Jun 2023
    See details (Cura Care Limited)

  7. Helping Hands Richmond

    1.1 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    GoodRated Jul 2022
    See details (Helping Hands Richmond)

  8. Richmond and Kingston DCA

    1.6 miles · Physical disabilities, Sensory impairments, Learning disabilities

    Est. £34–£42/hr

    GoodRated Mar 2023
    See details (Richmond and Kingston DCA)

  9. Clarendon Home Care

    1.9 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Oct 2024
    See details (Clarendon Home Care)

  10. The Windham Croft Centre

    1.9 miles · Physical disabilities, Sensory impairments, Learning disabilities

    Est. £34–£42/hr

    GoodRated Jul 2022
    See details (The Windham Croft Centre)

  11. Caremark (Richmond upon Thames)

    2.2 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated May 2022
    See details (Caremark (Richmond upon Thames))

  12. Amber Home Carers

    2.7 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Apr 2022
    See details (Amber Home Carers)

  13. Cura Care East Sheen

    2.8 miles · Dementia, Older people, Adults under 65

    Est. £34–£42/hr

    GoodRated Feb 2023
    See details (Cura Care East Sheen)

  14. Bluebird Care (Richmond & Twickenham)

    0.7 miles · Dementia, Older people, Physical disabilities

    Est. £36–£44/hr

    GoodRated May 2020
    See details (Bluebird Care (Richmond & Twickenham))

  15. Paragon Home Healthcare Ltd

    1.2 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £34–£42/hr

    GoodRated Jul 2021
    See details (Paragon Home Healthcare Ltd)

  16. Care Outlook (Twickenham))

    1.5 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Apr 2021
    See details (Care Outlook (Twickenham)))

  17. Richmond Upon Thames Crossroads Caring for Carers

    1.6 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Nov 2019
    See details (Richmond Upon Thames Crossroads Caring for Carers)

  18. London DCA

    1.6 miles · Older people, Mental health conditions, Learning disabilities

    Est. £34–£42/hr

    GoodRated Jun 2022Previous provider's rating
    See details (London DCA)

  19. ABLEHILLS CARE AGENCY LTD

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £33–£40/hr

    Not yet ratedNot yet rated
    See details (ABLEHILLS CARE AGENCY LTD)

  20. Clarity Homecare Twickenham

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £33–£40/hr

    Not yet ratedNot yet rated
    See details (Clarity Homecare Twickenham)

All 25 home care agencies covering Richmond upon Thames →

Your questions on home help in Richmond upon Thames

Which agencies provide home help in Richmond upon Thames?

Ask each agency: CQC keeps no record of who provides home help. Of the 25 registered agencies that are based in the borough of Richmond upon Thames, 18 are rated Good or Outstanding.

What does home help cost in Richmond upon Thames?

Expect an hourly charge close to the local visiting care rate, sometimes slightly less for housework only. Check the minimum visit length and weekend rates before you book.

Can I get home help from the council?

Only as part of meeting eligible needs after an assessment by the London Borough of Richmond upon Thames; housework on its own rarely qualifies. Attendance Allowance, which ignores savings, is often used to pay for home help.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

What CQC ratings do agencies covering Richmond upon Thames have?

CQC rates 18 of 18 as Good or Outstanding, or 100%. Recent evidence: 5 rated or inspected in two years. Dementia specialists: 22.

Arranging home help in Richmond upon Thames?

Tell us what's needed once. Featured partners and up to three rated agencies that take enquiries through us reply to you directly, by email.

Get local care prices

Care options in Richmond upon Thames

Home help in nearby towns

Get local care pricesSee agencies

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Richmond upon Thames.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.

Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.

Cookie settings