Home care · Surrey

Home help in Walton-on-Thames

Home help means practical support around the house, such as cleaning, washing, shopping, preparing meals and running errands, often with some companionship too. Below are the 213 CQC-registered agencies that cover Walton-on-Thames; ask each whether it offers this.

Agency data: CQC register · Updated 27 October 2026 · Prices: Usual 2026 prices across England

In short

  • Of the 213 CQC-registered agencies that have an office within 7 miles of Walton-on-Thames, 146 have a Good or Outstanding rating.
  • Surrey council has to offer a care needs assessment free of charge.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • The CQC register does not say who provides home help: ask the agencies directly.

Citation: "Home help in Walton-on-Thames", The Care Panel analysis of CQC register data, Oct 2026.

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Agency, cleaner or council?

Many home care agencies in Walton-on-Thames provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. Getting assessed by Surrey council.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. Surrey council may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Home care in Walton-on-Thames by the numbers

Of Walton-on-Thames and the 6 nearest towns we cover, Walton-on-Thames ranks 3rd for the share of all listed agencies rated Good or Outstanding (69%); Esher is highest at 75%. 7 Outstanding agencies are covering Walton-on-Thames, against 16 across Surrey. Across Surrey, 22% of agencies have a rating under two years old; covering Walton-on-Thames it is 26%. Across Surrey we list 1,090 agencies, and 91% of those rated are Good or Outstanding; covering Walton-on-Thames the figure is 93%. By specialism, 178 of 213 list physical disabilities, 116 of 213 list learning disabilities and 122 of 213 list mental health conditions. HEALTHQO CARE PROFESSIONALS LTD is the most recently registered, joining the CQC register in October 2026. Dial House has the oldest rating still in force, from December 2017. Dementia appears on 182 of 213 registrations here (85%), compared with 84% in Surrey as a whole.

Paying for home help in Walton-on-Thames: typical prices

Usual 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

Surrey County Council's own rates: £24.87 an hour for home care (2025/26 average paid to agencies); £952.38 a week for residential care (2025/26 average, over-65s); £988.04 a week for nursing care (2025/26 average, over-65s) (source).

Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Work out a weekly cost · What would we pay?

Home care agencies covering Walton-on-Thames

Not confirmed for home help, so ask. Listed by CQC rating and rating date, then distance.

  1. Comfort Care At Home

    5.1 miles · Dementia, Older people, Physical disabilities

    Est. £36–£44/hr

    OutstandingRated Jun 2025Inspected recently
    Full profile (Comfort Care At Home)
  2. Tendacare

    7.0 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Aug 2026Inspected recently
    Full profile (Tendacare)
  3. Welmede Housing Association

    5.2 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Aug 2023
    Full profile (Welmede Housing Association)
  4. Alpenbest South

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    Full profile (Alpenbest South)
  5. Amily Homecare

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    Full profile (Amily Homecare)
  6. Alina Homecare Walton on Thames

    under 0.5 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    Full profile (Alina Homecare Walton on Thames)
  7. BBC CARE SERVICE LIMITED- Walton on Thames branch (New)

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    Full profile (BBC CARE SERVICE LIMITED- Walton on Thames branch (New))
  8. Austin Place

    1.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    Full profile (Austin Place)
  9. Mulberry Home Care Services Limited

    1.6 miles · Dementia, Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Sep 2026Inspected recently
    Full profile (Mulberry Home Care Services Limited)
  10. Hartwig Care (Weybridge)

    2.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    Full profile (Hartwig Care (Weybridge))
  11. Bluebird Care Hounslow & Chiswick

    3.8 miles · Dementia, Older people, Physical disabilities

    Est. £36–£44/hr

    GoodRated Nov 2024Inspected recently
    Full profile (Bluebird Care Hounslow & Chiswick)
  12. Muzaana Care Services Ltd

    3.9 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Mar 2025Inspected recently
    Full profile (Muzaana Care Services Ltd)
  13. Green Care Services

    3.9 miles · Dementia, Older people, Mental health conditions

    Est. £34–£42/hr

    GoodRated Jan 2025Inspected recently
    Full profile (Green Care Services)
  14. Crown Senior Care

    3.9 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jan 2025Inspected recently
    Full profile (Crown Senior Care)
  15. Amazed Care Services

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    Full profile (Amazed Care Services)
  16. Heypi Care Service

    4.3 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jun 2026Inspected recently
    Full profile (Heypi Care Service)
  17. Absolute Care Services

    4.3 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Oct 2024Inspected recently
    Full profile (Absolute Care Services)
  18. London Care (Bristol Court)

    4.6 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Sep 2025Inspected recently
    Full profile (London Care (Bristol Court))
  19. Hollyfield House

    5.0 miles · Older people, Adults under 65

    Est. £34–£42/hr

    GoodRated Sep 2025Inspected recently
    Full profile (Hollyfield House)
  20. Beatitude Care Ltd

    5.0 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated May 2026Inspected recently
    Full profile (Beatitude Care Ltd)

See all 213 agencies covering Walton-on-Thames →

Your questions on home help in Walton-on-Thames

Who provides home help in Walton-on-Thames?

The CQC register does not show who offers home help. There are 213 registered agencies that have an office within 7 miles of Walton-on-Thames, 146 of them rated Good or Outstanding, so ask each one.

How much does home help cost in Walton-on-Thames?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Can I get home help from the council?

Sometimes, if Surrey council's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

How good are home care agencies around Walton-on-Thames?

93% Good or Outstanding (146 of 157 rated). 60 were inspected or rated within two years, and 182 are registered for dementia.

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