Home care · South Tyneside

Home help in South Shields

Help with housework, shopping, meals and errands, often alongside a chat and a cup of tea: that is home help, and it keeps many older people independent for longer. 110 agencies registered with CQC cover South Shields. Check with each one that it provides this kind of care.

Updated 27 October 2026 (CQC register) · Prices: Prices typically seen across England in 2026

In short

  • 110 home care agencies registered with CQC have an office within 7 miles of South Shields, and 82 of them hold a Good or Outstanding rating.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • CQC does not record which agencies provide home help, so ask each agency directly.
  • Ask South Tyneside council for a care needs assessment, which is free.

Reference this page as: The Care Panel, "Home help in South Shields", Oct 2026, based on the CQC register.

Home help: the usual tasks

  • Cleaning, laundry, ironing and changing beds
  • Shopping and collecting prescriptions
  • Preparing meals
  • Post, bills and appointments
  • Company and trips out

Washing, dressing and medication are personal care, which must come from a CQC-registered home care agency.

How people pay for home help

Most people pay privately, by the hour. South Tyneside council can fund practical help only where it is part of meeting eligible needs after an assessment, which housework alone rarely is. Many older people use Attendance Allowance to cover it. More: home help for the elderly and the difference between home help and home care.

Who provides home help

Choose a home care agency if personal care may be needed later, because the same carers can take it on. For housework alone, a cleaner or a local help-at-home scheme may cost less, though these are not CQC-regulated. Ask local charities and South Tyneside council what low-cost services exist. Requesting an assessment from South Tyneside council.

What the register shows for South Shields

Registered specialisms here: 89 of 110 list physical disabilities, 62 of 110 list learning disabilities and 75 of 110 list mental health conditions. The share registered for dementia is 79% in South Shields (87 of 110) and 78% across South Tyneside. Oldest rating on the list: New Prospects, February 2019. Counting all listed agencies, not only rated ones, South Shields (75% Good or Outstanding) is 3rd out of 7 local towns, led by Whitburn (78%). Compare South Shields's 91% Good or Outstanding with 95% for the rated agencies among the 188 we list in South Tyneside. Most recent to register: Tailored Health Care 4 You Limited (August 2026).

What home help costs in South Shields

Prices typically seen across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What the council pays (South Tyneside Council): £25.78 an hour for home care (2025/26 average paid to agencies); £914.72 a week for residential care (2025/26 average, over-65s); £1,064.48 a week for nursing care (2025/26 average, over-65s) (source).

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Check what you would pay · Weekly cost calculator

Home care agencies serving South Shields

Check with each agency that it offers home help. Order: CQC rating, then how recent, then distance.

  1. Blue Ribbon Community Care (Tyne and Wear)

    4.3 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Jun 2026Inspected recently
    See details (Blue Ribbon Community Care (Tyne and Wear))
  2. St Anthony of Padua Care Services

    4.8 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Dec 2023
    See details (St Anthony of Padua Care Services)
  3. Walfinch Newcastle East

    1.9 miles · Dementia, Older people, Physical disabilities

    Est. £27–£33/hr

    GoodRated Oct 2025Inspected recently
    See details (Walfinch Newcastle East)
  4. Campbell Court

    3.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2025Inspected recently
    See details (Campbell Court)
  5. Flexible Support Options Ltd, Shiremoor Farm House

    3.8 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated May 2025Inspected recently
    See details (Flexible Support Options Ltd, Shiremoor Farm House)
  6. Breeze Support Solutions

    3.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Apr 2026Inspected recently
    See details (Breeze Support Solutions)
  7. Help at Home Care

    3.8 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Jun 2026Inspected recently
    See details (Help at Home Care)
  8. Vestra Homecare Sunderland

    4.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2025Inspected recently
    See details (Vestra Homecare Sunderland)
  9. ProAce Healthcare Services Ltd

    4.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2024Inspected recently
    See details (ProAce Healthcare Services Ltd)
  10. Magnus Care Ltd

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2025Inspected recently
    See details (Magnus Care Ltd)
  11. Cura Care

    4.3 miles · Older people, Physical disabilities, Mental health conditions

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    See details (Cura Care)
  12. Helping Hands Cramlington

    4.6 miles · Dementia, Older people, Physical disabilities

    Est. £29–£35/hr

    GoodRated Nov 2024Inspected recently
    See details (Helping Hands Cramlington)
  13. ESPA Agency

    4.9 miles · Learning disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    See details (ESPA Agency)
  14. Keyspring Care Ltd

    5.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2025Inspected recently
    See details (Keyspring Care Ltd)
  15. Include 'In' Autism

    5.5 miles · Physical disabilities, Sensory impairments, Mental health conditions

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    See details (Include 'In' Autism)
  16. Support Health and Wellbeing Ltd

    5.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2025Inspected recently
    See details (Support Health and Wellbeing Ltd)
  17. Sunderland

    5.6 miles · Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    See details (Sunderland)
  18. SureCare Gateshead

    5.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2026Inspected recently
    See details (SureCare Gateshead)
  19. Living Well North Ltd

    5.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2025Inspected recently
    See details (Living Well North Ltd)
  20. Hales Group Limited - Newcastle

    6.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2025Inspected recently
    See details (Hales Group Limited - Newcastle)

Every agency covering South Shields (110) →

Questions about home help in South Shields

Where can I find home help in South Shields?

110 agencies on the CQC register have an office within 7 miles of South Shields, and 82 hold a Good or Outstanding rating. Which of them provide home help is not recorded by CQC: ask them.

How much does home help cost in South Shields?

Expect an hourly charge close to the local visiting care rate, sometimes slightly less for housework only. Check the minimum visit length and weekend rates before you book.

Will the council fund help with housework?

Only as part of meeting eligible needs after an assessment by South Tyneside council; housework on its own rarely qualifies. Attendance Allowance, which ignores savings, is often used to pay for home help.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

Are home care agencies in South Shields well rated?

82 of the 90 rated agencies (91%) are Good or Outstanding; 87 list dementia as a specialism and 32 were inspected or rated in the last two years.

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