Home care · Staffordshire

24-hour care in Madeley

Round-the-clock care at home comes in two main forms: a live-in carer who stays in the home, or daytime visits combined with a carer who stays awake overnight. If someone needs help at night most nights, two carers usually share the work. Below are the 23 CQC-registered agencies that cover Madeley; ask each whether it offers this.

Updated 27 October 2026 (CQC register) · Prices: Prices typically seen across England in 2026

Quick summary

  • Of the 23 CQC-registered agencies that have an office within 7 miles of Madeley, 10 have a Good or Outstanding rating.
  • Ask Staffordshire council for a care needs assessment, which is free.
  • Ask each agency about 24-hour care; the CQC register has no record of who provides it.
  • Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.

Reference this page as: The Care Panel, "24-hour care in Madeley", Oct 2026, based on the CQC register.

Live-in care or waking nights?

Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.

Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,295 a week.

When 24-hour care is needed

Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.

Help paying for 24-hour care

Staffordshire council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. Asking Staffordshire council for an assessment.

Home care in Madeley by the numbers

Across Staffordshire we list 471 agencies, and 79% of those rated are Good or Outstanding; covering Madeley the figure is 83%. Across Staffordshire, 7% of agencies have a rating under two years old; covering Madeley it is 4%. None covering Madeley is rated Outstanding; Staffordshire has 2. Ranked against the 6 closest towns on our site by the share of every listed agency that is rated Good or Outstanding, Madeley comes 5th of 7 (43%), with Nantwich top at 69%. In Madeley, 96% of agencies support people with dementia (22 of 23); the Staffordshire figure is 81%. One rating goes back to March 2019: Austin Ben - Stoke. Ask what has changed since. CQC registered Caring Path LTD in June 2026, the newest on this list. By specialism, 21 of 23 list physical disabilities, 11 of 23 list learning disabilities and 15 of 23 list mental health conditions.

What 24-hour care costs in Madeley

Prices typically seen across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

Staffordshire County Council's own rates: £24.95 an hour for home care (2025/26 average paid to agencies); £940.71 a week for residential care (2025/26 average, over-65s); £1,143.10 a week for nursing care (2025/26 average, over-65s) (source).

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Tools: weekly cost calculator and what would we pay?

Home care agencies serving Madeley

Check with each agency that it offers 24-hour care. Order: CQC rating, then how recent, then distance.

  1. Compassion First Care Ltd

    2.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2022
    See details (Compassion First Care Ltd)
  2. Choose Your Care

    3.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2019
    See details (Choose Your Care)
  3. Human Support Group Limited - Stoke on Trent

    4.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2021
    See details (Human Support Group Limited - Stoke on Trent)
  4. Mill Rise Village

    4.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2019Previous provider's rating
    See details (Mill Rise Village)
  5. Austin Ben - Stoke

    4.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2019
    See details (Austin Ben - Stoke)
  6. Belong at Home Newcastle-under-Lyme

    4.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2019
    See details (Belong at Home Newcastle-under-Lyme)
  7. Pasand Care Services Limited (Home Instead)

    4.6 miles · Dementia, Older people, Physical disabilities

    Est. £33–£40/hr

    GoodRated Sep 2019
    See details (Pasand Care Services Limited (Home Instead))
  8. Evolving Care Ltd NUL

    4.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2021
    See details (Evolving Care Ltd NUL)
  9. Silver Tree Home Support Community Interest Company

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2019
    See details (Silver Tree Home Support Community Interest Company)
  10. Helping Hands Stoke

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £29–£35/hr

    GoodRated Apr 2019
    See details (Helping Hands Stoke)
  11. The Recruitment Partnership

    4.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    Requires improvementRated Nov 2025Inspected recently
    See details (The Recruitment Partnership)
  12. Agincare UK Newcastle under Lyme

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    Requires improvementRated Mar 2020
    See details (Agincare UK Newcastle under Lyme)
  13. Auxiliary First Care Ltd

    3.7 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (Auxiliary First Care Ltd)
  14. MHS Care Limited

    4.7 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (MHS Care Limited)
  15. The Independence at Home Service

    4.8 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (The Independence at Home Service)
  16. Caring Focus Limited

    4.9 miles · Dementia, Older people, Learning disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (Caring Focus Limited)
  17. Medhealth Care And Support Ltd -Staffordshire

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (Medhealth Care And Support Ltd -Staffordshire)
  18. Optimal Healthcare Limited

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (Optimal Healthcare Limited)
  19. ES Homecare Ltd

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (ES Homecare Ltd)
  20. Aquila Supported Living Services Ltd

    4.9 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (Aquila Supported Living Services Ltd)

All 23 home care agencies covering Madeley →

Your questions on 24-hour care in Madeley

Which agencies provide 24-hour care in Madeley?

The CQC register does not show who offers 24-hour care. There are 23 registered agencies that have an office within 7 miles of Madeley, 10 of them rated Good or Outstanding, so ask each one.

How much does 24-hour care cost in Madeley?

Prices typically seen across England in 2026: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.

Is 24-hour care the same as live-in care?

Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.

Can the council pay for 24-hour care at home?

It can, if Staffordshire council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.

What CQC ratings do agencies covering Madeley have?

CQC rates 10 of 12 as Good or Outstanding, or 83%. Recent evidence: 1 rated or inspected in two years. Dementia specialists: 22.

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CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.