Home care · Stockton-on-Tees

Home help in Thornaby-on-Tees

Home help covers the everyday jobs that get harder with age: cleaning, laundry, shopping, cooking, errands and a bit of company, so someone can keep living independently at home. None has confirmed it to us yet, so ask the 80 CQC-registered agencies covering Thornaby-on-Tees directly.

CQC register data as of 27 October 2026 · Prices: Usual 2026 prices across England

Written by our editorial team, then checked. Editorial policy · Our funding

Quick summary

  • Of the 80 CQC-registered agencies that have an office within 7 miles of Thornaby-on-Tees, 53 have a Good or Outstanding rating.
  • Stockton-on-Tees council has to offer a care needs assessment free of charge.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • The CQC register does not say who provides home help: ask the agencies directly.

Citation: "Home help in Thornaby-on-Tees", The Care Panel analysis of CQC register data, Oct 2026.

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Agency, cleaner or council?

Many home care agencies in Thornaby-on-Tees provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. Asking Stockton-on-Tees council for an assessment.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. Stockton-on-Tees council may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Agencies covering Thornaby-on-Tees: the data

96% of rated agencies covering Thornaby-on-Tees are Good or Outstanding, compared with 97% of those rated among the 98 we list across Stockton-on-Tees. CQC registered Highlea Care Limited (North) in October 2026, the newest on this list. One rating goes back to March 2018: Creative Support - Durham Services. Ask what has changed since. Eston has the highest share of listed agencies rated Good or Outstanding nearby (71%); Thornaby-on-Tees, at 66%, is 5th of the 7 towns compared. In Thornaby-on-Tees, 73% of agencies support people with dementia (58 of 80); the Stockton-on-Tees figure is 69%. By specialism, 63 of 80 list physical disabilities, 43 of 80 list learning disabilities and 51 of 80 list mental health conditions.

Home help prices in Thornaby-on-Tees

Usual 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What the council pays (Stockton-on-Tees Borough Council): £22.88 an hour for home care (2025/26 average paid to agencies); £866 a week for residential care (2025/26 average, over-65s); £915 a week for nursing care (2025/26 average, over-65s) (source).

Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Estimate the weekly cost or see what you might pay

Home care agencies in and around Thornaby-on-Tees

Ask each agency whether it provides home help. Ranked by CQC rating and how recent it is, then distance.

  1. Creative Support - Teesside Services

    1.3 miles · Physical disabilities, Learning disabilities

    Est. £32–£39/hr

    OutstandingRated Jul 2026Inspected recently
    View profile (Creative Support - Teesside Services)

  2. CEL Homecare Teesside

    1.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2026Inspected recently
    View profile (CEL Homecare Teesside)

  3. Bluebird Care (Stockton and Hartlepool)

    2.0 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    GoodRated Jun 2026Inspected recently
    View profile (Bluebird Care (Stockton and Hartlepool))

  4. Care Matters (Homecare) Limited Stockton

    2.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2025Inspected recently
    View profile (Care Matters (Homecare) Limited Stockton)

  5. Partners4Care Limited

    2.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    View profile (Partners4Care Limited)

  6. Patience Healthcare (NE) Ltd

    2.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2024Inspected recently
    View profile (Patience Healthcare (NE) Ltd)

  7. Aspen Gardens

    3.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    View profile (Aspen Gardens)

  8. Lago Homecare - Yarm Office

    3.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2026Inspected recently
    View profile (Lago Homecare - Yarm Office)

  9. Bykare Services Ltd

    3.5 miles · Dementia, Older people, Mental health conditions

    Est. £30–£37/hr

    GoodRated Dec 2024Inspected recently
    View profile (Bykare Services Ltd)

  10. Pacific and Gold Healthcare Teeside

    4.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2026Inspected recently
    View profile (Pacific and Gold Healthcare Teeside)

  11. Newbus Middlesbrough

    5.1 miles · Dementia, Older people, Mental health conditions

    Est. £30–£37/hr

    GoodRated Jan 2025Inspected recently
    View profile (Newbus Middlesbrough)

  12. Town Close

    6.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    View profile (Town Close)

  13. Community Reablement Team

    6.7 miles · Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    View profile (Community Reablement Team)

  14. The Robert Atkinson Centre

    under 0.5 miles · Older people, Adults under 65, Caring for children (0 - 18yrs)

    Est. £30–£37/hr

    GoodRated Oct 2024
    View profile (The Robert Atkinson Centre)

  15. Care & Support Solutions

    0.9 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Aug 2023
    View profile (Care & Support Solutions)

  16. Avalon Teesside Services

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2024
    View profile (Avalon Teesside Services)

  17. Moon Rise 24hr Recruitment Ltd

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2024
    View profile (Moon Rise 24hr Recruitment Ltd)

  18. Sally and Sarah

    1.3 miles · Dementia, Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Aug 2023
    View profile (Sally and Sarah)

  19. Compassionate Professional Care Services Limited

    1.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2022
    View profile (Compassionate Professional Care Services Limited)

  20. Nightingales Community Care Limited

    1.5 miles · Older people, Mental health conditions, Learning disabilities

    Est. £30–£37/hr

    GoodRated Oct 2023
    View profile (Nightingales Community Care Limited)

All 80 home care agencies covering Thornaby-on-Tees →

Home help in Thornaby-on-Tees: common questions

Which agencies provide home help in Thornaby-on-Tees?

The CQC register does not show who offers home help. There are 80 registered agencies that have an office within 7 miles of Thornaby-on-Tees, 53 of them rated Good or Outstanding, so ask each one.

What does home help cost in Thornaby-on-Tees?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Does the council pay for home help?

Sometimes, if Stockton-on-Tees council's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

What CQC ratings do agencies covering Thornaby-on-Tees have?

CQC rates 53 of 55 as Good or Outstanding, or 96%. Recent evidence: 13 rated or inspected in two years. Dementia specialists: 58.

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