Home care · Sunderland
24-hour care in Hetton-le-Hole
When someone cannot be left alone, 24-hour care at home is usually a live-in carer, or day visits plus waking nights. Where night help is needed often, plan for two carers sharing the day and night. 62 agencies registered with CQC cover Hetton-le-Hole. Check with each one that it provides this kind of care.
CQC register data as of 27 October 2026 · Prices: Prices typically seen across England in 2026
Quick summary
- 62 CQC-registered home care agencies have an office within 7 miles of Hetton-le-Hole; 47 are rated Good or Outstanding.
- Ask each agency about 24-hour care; the CQC register has no record of who provides it.
- Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.
- Ask Sunderland council for a care needs assessment, which is free.
Reference this page as: The Care Panel, "24-hour care in Hetton-le-Hole", Oct 2026, based on the CQC register.
Live-in care or waking nights?
Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.
Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,185 a week.
When 24-hour care is needed
Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.
Help paying for 24-hour care
Sunderland council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. How to ask Sunderland council for an assessment.
What the register shows for Hetton-le-Hole
Ranked against the 6 closest towns on our site by the share of every listed agency that is rated Good or Outstanding, Hetton-le-Hole comes 5th of 7 (76%), with Shiney Row top at 82%. Housing 21 - Bramble Hollow has the oldest rating still in force, from October 2018. Vestra Homecare Durham is the most recently registered, joining the CQC register in August 2026. Compare Hetton-le-Hole's 100% Good or Outstanding with 96% for the rated agencies among the 174 we list in Sunderland. By specialism, 49 of 62 list physical disabilities, 31 of 62 list learning disabilities and 40 of 62 list mental health conditions. Dementia appears on 46 of 62 registrations here (74%), compared with 77% in Sunderland as a whole.
24-hour care prices in Hetton-le-Hole
| Visiting care | around £32–£34 an hour |
|---|---|
| Live-in care | around £1,540–£1,610 a week |
What Sunderland City Council pays providers: £22.92 an hour for home care (2025/26 average paid to agencies); £919.36 a week for residential care (2025/26 average, over-65s); £929.04 a week for nursing care (2025/26 average, over-65s) (source).
The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. Work out a weekly cost · What would we pay?
Home care agencies in and around Hetton-le-Hole
Ask each agency whether it provides 24-hour care. Ranked by CQC rating and how recent it is, then distance.
Blue Ribbon Community Care (Tyne and Wear)
Est. £32–£39/hr
Home Instead Durham
Est. £34–£42/hr
Cergus Prime Care Durham and Sunderland
Est. £30–£37/hr
Vanguards Healthcare Ltd
Est. £30–£37/hr
Social Return Case Management Ltd
Est. £30–£37/hr
Abbeyfield Hope Bank View
Est. £30–£37/hr
Medsolve (UK) Limited
Est. £30–£37/hr
Quality + Care Solutions Ltd
Est. £30–£37/hr
New Vision Care Services
Est. £30–£37/hr
ESPA Agency
Est. £30–£37/hr
Support Health and Wellbeing Ltd
Est. £30–£37/hr
Sunderland
Est. £30–£37/hr
Cura Care
Est. £30–£37/hr
Include 'In' Autism
Est. £30–£37/hr
Elegance Care and Support
Est. £30–£37/hr
Lifeways Community Care (Sunderland)
Est. £30–£37/hr
Essential Care and Support Ltd
Est. £30–£37/hr
Helping Hands Durham
Est. £29–£35/hr
Office NE
Est. £30–£37/hr
Orchard Home Care Services Limited
Est. £30–£37/hr
Questions about 24-hour care in Hetton-le-Hole
Which home care agencies offer 24-hour care in Hetton-le-Hole?
Ask each agency: CQC keeps no record of who provides 24-hour care. Of the 62 registered agencies that have an office within 7 miles of Hetton-le-Hole, 47 are rated Good or Outstanding.
How much does 24-hour care cost in Hetton-le-Hole?
Prices typically seen across England in 2026: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.
Is 24-hour care the same as live-in care?
Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.
Can the council pay for 24-hour care at home?
It can, if Sunderland council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.
How are agencies covering Hetton-le-Hole rated?
Of 47 agencies with a CQC rating, 47 (100%) are Good or Outstanding. Dementia is a specialism for 46, and 14 have a rating or inspection from the past two years.
24-hour care in Hetton-le-Hole: ask who can help
Describe what's needed in one form, and featured partners and as many as three rated agencies that accept enquiries via The Care Panel email you back.
Related care pages for Hetton-le-Hole
24-hour care nearby
- 24-hour care in Easington Lane 1.1 mi
- 24-hour care in Houghton-le-Spring 1.7 mi
- 24-hour care in Shiney Row 3.6 mi
- 24-hour care in Penshaw 4.1 mi
- 24-hour care in Seaham 4.4 mi
- 24-hour care in Easington 5.2 mi
- 24-hour care in Durham 5.5 mi
- 24-hour care in Chester-le-Street 5.5 mi
Built from the Care Quality Commission's register (Oct 2026) under Open Government Licence v3.0. The Care Panel lists and compares services but runs none.