Home care · Sunderland

24-hour care in Hetton-le-Hole

When someone cannot be left alone, 24-hour care at home is usually a live-in carer, or day visits plus waking nights. Where night help is needed often, plan for two carers sharing the day and night. 62 agencies registered with CQC cover Hetton-le-Hole. Check with each one that it provides this kind of care.

CQC register data as of 27 October 2026 · Prices: Prices typically seen across England in 2026

Quick summary

  • 62 CQC-registered home care agencies have an office within 7 miles of Hetton-le-Hole; 47 are rated Good or Outstanding.
  • Ask each agency about 24-hour care; the CQC register has no record of who provides it.
  • Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.
  • Ask Sunderland council for a care needs assessment, which is free.

Reference this page as: The Care Panel, "24-hour care in Hetton-le-Hole", Oct 2026, based on the CQC register.

Live-in care or waking nights?

Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.

Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,185 a week.

When 24-hour care is needed

Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.

Help paying for 24-hour care

Sunderland council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. How to ask Sunderland council for an assessment.

What the register shows for Hetton-le-Hole

Ranked against the 6 closest towns on our site by the share of every listed agency that is rated Good or Outstanding, Hetton-le-Hole comes 5th of 7 (76%), with Shiney Row top at 82%. Housing 21 - Bramble Hollow has the oldest rating still in force, from October 2018. Vestra Homecare Durham is the most recently registered, joining the CQC register in August 2026. Compare Hetton-le-Hole's 100% Good or Outstanding with 96% for the rated agencies among the 174 we list in Sunderland. By specialism, 49 of 62 list physical disabilities, 31 of 62 list learning disabilities and 40 of 62 list mental health conditions. Dementia appears on 46 of 62 registrations here (74%), compared with 77% in Sunderland as a whole.

24-hour care prices in Hetton-le-Hole

Prices typically seen across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What Sunderland City Council pays providers: £22.92 an hour for home care (2025/26 average paid to agencies); £919.36 a week for residential care (2025/26 average, over-65s); £929.04 a week for nursing care (2025/26 average, over-65s) (source).

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. Work out a weekly cost · What would we pay?

Home care agencies in and around Hetton-le-Hole

Ask each agency whether it provides 24-hour care. Ranked by CQC rating and how recent it is, then distance.

  1. Blue Ribbon Community Care (Tyne and Wear)

    6.9 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Jun 2026Inspected recently
    View profile (Blue Ribbon Community Care (Tyne and Wear))
  2. Home Instead Durham

    5.8 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    OutstandingRated Nov 2023
    View profile (Home Instead Durham)
  3. Cergus Prime Care Durham and Sunderland

    2.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2025Inspected recently
    View profile (Cergus Prime Care Durham and Sunderland)
  4. Vanguards Healthcare Ltd

    2.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    View profile (Vanguards Healthcare Ltd)
  5. Social Return Case Management Ltd

    4.2 miles · Older people, Adults under 65, Caring for children (0 - 18yrs)

    Est. £30–£37/hr

    GoodRated Nov 2025Inspected recently
    View profile (Social Return Case Management Ltd)
  6. Abbeyfield Hope Bank View

    4.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    View profile (Abbeyfield Hope Bank View)
  7. Medsolve (UK) Limited

    5.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    View profile (Medsolve (UK) Limited)
  8. Quality + Care Solutions Ltd

    5.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    View profile (Quality + Care Solutions Ltd)
  9. New Vision Care Services

    5.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    View profile (New Vision Care Services)
  10. ESPA Agency

    6.3 miles · Learning disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    View profile (ESPA Agency)
  11. Support Health and Wellbeing Ltd

    6.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2025Inspected recently
    View profile (Support Health and Wellbeing Ltd)
  12. Sunderland

    6.5 miles · Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    View profile (Sunderland)
  13. Cura Care

    6.8 miles · Older people, Physical disabilities, Mental health conditions

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    View profile (Cura Care)
  14. Include 'In' Autism

    6.9 miles · Physical disabilities, Sensory impairments, Mental health conditions

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    View profile (Include 'In' Autism)
  15. Elegance Care and Support

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2022
    View profile (Elegance Care and Support)
  16. Lifeways Community Care (Sunderland)

    2.9 miles · Older people, Mental health conditions, Learning disabilities

    Est. £30–£37/hr

    GoodRated Feb 2023
    View profile (Lifeways Community Care (Sunderland))
  17. Essential Care and Support Ltd

    5.0 miles · Older people, Physical disabilities, Mental health conditions

    Est. £30–£37/hr

    GoodRated Nov 2023
    View profile (Essential Care and Support Ltd)
  18. Helping Hands Durham

    5.0 miles · Dementia, Older people, Physical disabilities

    Est. £29–£35/hr

    GoodRated Sep 2023
    View profile (Helping Hands Durham)
  19. Office NE

    5.1 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Feb 2023
    View profile (Office NE)
  20. Orchard Home Care Services Limited

    5.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2023
    View profile (Orchard Home Care Services Limited)

The full list: 62 agencies covering Hetton-le-Hole →

Questions about 24-hour care in Hetton-le-Hole

Which home care agencies offer 24-hour care in Hetton-le-Hole?

Ask each agency: CQC keeps no record of who provides 24-hour care. Of the 62 registered agencies that have an office within 7 miles of Hetton-le-Hole, 47 are rated Good or Outstanding.

How much does 24-hour care cost in Hetton-le-Hole?

Prices typically seen across England in 2026: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.

Is 24-hour care the same as live-in care?

Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.

Can the council pay for 24-hour care at home?

It can, if Sunderland council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.

How are agencies covering Hetton-le-Hole rated?

Of 47 agencies with a CQC rating, 47 (100%) are Good or Outstanding. Dementia is a specialism for 46, and 14 have a rating or inspection from the past two years.

24-hour care in Hetton-le-Hole: ask who can help

Describe what's needed in one form, and featured partners and as many as three rated agencies that accept enquiries via The Care Panel email you back.

Get prices from 3 providers

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Hetton-le-Hole.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.

Built from the Care Quality Commission's register (Oct 2026) under Open Government Licence v3.0. The Care Panel lists and compares services but runs none.