Home care · Sunderland
24-hour care in Shiney Row
24-hour care means someone is on hand at any hour. At home it is usually arranged as live-in care, with one carer living in, or as daytime visits plus waking nights; when help is needed all night as well as all day, two carers share the hours. Below are the 87 CQC-registered agencies that cover Shiney Row; ask each whether it offers this.
Updated 27 October 2026 (CQC register) · Prices: Typical prices across England in 2026
In short
- Agencies that have an office within 7 miles of Shiney Row: 87, with 71 rated Good or Outstanding.
- A care needs assessment from Sunderland council costs nothing.
- Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.
- Which agencies provide 24-hour care is not on the CQC register, so ask each one.
To cite: "24-hour care in Shiney Row", The Care Panel, Oct 2026, from CQC register analysis.
Live-in care or waking nights?
Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.
Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,185 a week.
Help paying for 24-hour care
Sunderland council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. Asking Sunderland council for an assessment.
When 24-hour care is needed
Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.
Home care in Shiney Row by the numbers
Registered specialisms here: 70 of 87 list physical disabilities, 49 of 87 list learning disabilities and 58 of 87 list mental health conditions. Dementia appears on 66 of 87 registrations here (76%), compared with 77% in Sunderland as a whole. Shiney Row leads the 6 closest towns on our site on the share of every listed agency rated Good or Outstanding, at 82%, ahead of Penshaw (81%). Housing 21 - Bramble Hollow has the oldest rating still in force, from October 2018. Human Support Group – Gateshead is the most recently registered, joining the CQC register in August 2026. At 99% Good or Outstanding, Shiney Row sits above the Sunderland figure of 96% (from 174 agencies).
What 24-hour care costs in Shiney Row
| Visiting care | around £32–£34 an hour |
|---|---|
| Live-in care | around £1,540–£1,610 a week |
What the council pays (Sunderland City Council): £22.92 an hour for home care (2025/26 average paid to agencies); £919.36 a week for residential care (2025/26 average, over-65s); £929.04 a week for nursing care (2025/26 average, over-65s) (source).
Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. For 2026/27, the Homecare Association says council-funded home care in England is only sustainable at £34.42 an hour or more. Source: Lottie Care Index, Q3 2026. Estimate the weekly cost or see what you might pay
Home care agencies serving Shiney Row
Check with each agency that it offers 24-hour care. Order: CQC rating, then how recent, then distance.
Blue Ribbon Community Care (Tyne and Wear)
Est. £32–£39/hr
Home Instead Durham
Est. £34–£42/hr
Cergus Prime Care Durham and Sunderland
Est. £30–£37/hr
Vanguards Healthcare Ltd
Est. £30–£37/hr
New Vision Care Services
Est. £30–£37/hr
Medsolve (UK) Limited
Est. £30–£37/hr
ESPA Agency
Est. £30–£37/hr
Abbeyfield Hope Bank View
Est. £30–£37/hr
Cura Care
Est. £30–£37/hr
Vestra Homecare Sunderland
Est. £30–£37/hr
Support Health and Wellbeing Ltd
Est. £30–£37/hr
Sunderland
Est. £30–£37/hr
Social Return Case Management Ltd
Est. £30–£37/hr
TLC Community Services Limited
Est. £30–£37/hr
My Home Care Ltd
Est. £30–£37/hr
Include 'In' Autism
Est. £30–£37/hr
Coquet Trust
Est. £30–£37/hr
Living Well North Ltd
Est. £30–£37/hr
SureCare Gateshead
Est. £30–£37/hr
Nupath Care Gateshead
Est. £30–£37/hr
Your questions on 24-hour care in Shiney Row
Which agencies provide 24-hour care in Shiney Row?
CQC does not record which agencies provide 24-hour care. 87 CQC-registered home care agencies have an office within 7 miles of Shiney Row; 71 are rated Good or Outstanding. Ask each whether it provides 24-hour care.
How much does 24-hour care cost in Shiney Row?
Typical prices across England in 2026: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.
Is 24-hour care the same as live-in care?
Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.
Can the council pay for 24-hour care at home?
It can, if Sunderland council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.
What CQC ratings do agencies covering Shiney Row have?
CQC rates 71 of 72 as Good or Outstanding, or 99%. Recent evidence: 22 rated or inspected in two years. Dementia specialists: 66.
Arranging 24-hour care in Shiney Row?
Tell us what's needed once. Featured partners and up to three rated agencies that take enquiries through us reply to you directly, by email.
Care options in Shiney Row
24-hour care in nearby towns
- 24-hour care in Penshaw 0.7 mi
- 24-hour care in Houghton-le-Spring 1.9 mi
- 24-hour care in Washington 2.5 mi
- 24-hour care in Chester-le-Street 3.3 mi
- 24-hour care in Hetton-le-Hole 3.6 mi
- 24-hour care in Birtley 3.6 mi
- 24-hour care in Pelton 4.4 mi
- 24-hour care in Sunderland 4.5 mi
Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.