Home care · Sunderland

Home help in Shiney Row

Home help covers the everyday jobs that get harder with age: cleaning, laundry, shopping, cooking, errands and a bit of company, so someone can keep living independently at home. Compare the 87 CQC-registered agencies covering Shiney Row and ask which of them provide it.

Agency data: CQC register · Updated 27 October 2026 · Prices: Prices typically seen across England in 2026

Written and checked by The Care Panel editorial team. How we write guides · How we make money

Quick summary

  • Of the 87 CQC-registered agencies that have an office within 7 miles of Shiney Row, 71 have a Good or Outstanding rating.
  • Ask Sunderland council for a care needs assessment, which is free.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • Ask each agency about home help; the CQC register has no record of who provides it.

Reference this page as: The Care Panel, "Home help in Shiney Row", Oct 2026, based on the CQC register.

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Agency, cleaner or council?

Many home care agencies in Shiney Row provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. How to ask Sunderland council for an assessment.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. Sunderland council may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Shiney Row's agencies in figures

Registered specialisms here: 70 of 87 list physical disabilities, 49 of 87 list learning disabilities and 58 of 87 list mental health conditions. Dementia appears on 66 of 87 registrations here (76%), compared with 77% in Sunderland as a whole. Shiney Row leads the 6 closest towns on our site on the share of every listed agency rated Good or Outstanding, at 82%, ahead of Penshaw (81%). Housing 21 - Bramble Hollow has the oldest rating still in force, from October 2018. Human Support Group – Gateshead is the most recently registered, joining the CQC register in August 2026. At 99% Good or Outstanding, Shiney Row sits above the Sunderland figure of 96% (from 174 agencies).

Paying for home help in Shiney Row: typical prices

Prices typically seen across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

Council rates in Sunderland City Council: £22.92 an hour for home care (2025/26 average paid to agencies); £919.36 a week for residential care (2025/26 average, over-65s); £929.04 a week for nursing care (2025/26 average, over-65s) (source).

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Tools: weekly cost calculator and what would we pay?

Home care agencies covering Shiney Row

Not confirmed for home help, so ask. Listed by CQC rating and rating date, then distance.

  1. Blue Ribbon Community Care (Tyne and Wear)

    5.0 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Jun 2026Inspected recently
    Full profile (Blue Ribbon Community Care (Tyne and Wear))

  2. Home Instead Durham

    6.1 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    OutstandingRated Nov 2023
    Full profile (Home Instead Durham)

  3. Cergus Prime Care Durham and Sunderland

    2.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2025Inspected recently
    Full profile (Cergus Prime Care Durham and Sunderland)

  4. Vanguards Healthcare Ltd

    2.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    Full profile (Vanguards Healthcare Ltd)

  5. New Vision Care Services

    3.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    Full profile (New Vision Care Services)

  6. Medsolve (UK) Limited

    3.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    Full profile (Medsolve (UK) Limited)

  7. ESPA Agency

    3.7 miles · Learning disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    Full profile (ESPA Agency)

  8. Abbeyfield Hope Bank View

    3.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    Full profile (Abbeyfield Hope Bank View)

  9. Cura Care

    4.9 miles · Older people, Physical disabilities, Mental health conditions

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    Full profile (Cura Care)

  10. Vestra Homecare Sunderland

    5.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2025Inspected recently
    Full profile (Vestra Homecare Sunderland)

  11. Support Health and Wellbeing Ltd

    5.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2025Inspected recently
    Full profile (Support Health and Wellbeing Ltd)

  12. Sunderland

    5.6 miles · Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    Full profile (Sunderland)

  13. Social Return Case Management Ltd

    5.6 miles · Older people, Adults under 65, Caring for children (0 - 18yrs)

    Est. £30–£37/hr

    GoodRated Nov 2025Inspected recently
    Full profile (Social Return Case Management Ltd)

  14. TLC Community Services Limited

    5.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    Full profile (TLC Community Services Limited)

  15. My Home Care Ltd

    6.0 miles · Dementia, Mental health conditions, Learning disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    Full profile (My Home Care Ltd)

  16. Include 'In' Autism

    6.1 miles · Physical disabilities, Sensory impairments, Mental health conditions

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    Full profile (Include 'In' Autism)

  17. Coquet Trust

    6.5 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Nov 2024Inspected recently
    Full profile (Coquet Trust)

  18. Living Well North Ltd

    6.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2025Inspected recently
    Full profile (Living Well North Ltd)

  19. SureCare Gateshead

    6.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2026Inspected recently
    Full profile (SureCare Gateshead)

  20. Nupath Care Gateshead

    6.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2025Inspected recently
    Full profile (Nupath Care Gateshead)

The full list: 87 agencies covering Shiney Row →

What families ask about home help in Shiney Row

Which home care agencies offer home help in Shiney Row?

The CQC register does not show who offers home help. There are 87 registered agencies that have an office within 7 miles of Shiney Row, 71 of them rated Good or Outstanding, so ask each one.

How much does home help cost in Shiney Row?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Will the council fund help with housework?

Sometimes, if Sunderland council's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

How are agencies covering Shiney Row rated?

Of 72 agencies with a CQC rating, 71 (99%) are Good or Outstanding. Dementia is a specialism for 66, and 22 have a rating or inspection from the past two years.

Looking for home help in Shiney Row?

Fill in a single request; featured partners and up to 3 rated agencies that accept our enquiries reply straight to your inbox.

See prices near you

Other care in Shiney Row

Home help around Shiney Row

See prices near youJump to agencies

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Shiney Row.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.

Built from the Care Quality Commission's register (Oct 2026) under Open Government Licence v3.0. The Care Panel lists and compares services but runs none.

Cookie settings