Home care · County Durham

Home help in Pelton

Home help covers the everyday jobs that get harder with age: cleaning, laundry, shopping, cooking, errands and a bit of company, so someone can keep living independently at home. 94 agencies registered with CQC cover Pelton. Check with each one that it provides this kind of care.

Updated 27 October 2026 (CQC register) · Prices: Typical prices across England in 2026

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In short

  • 94 home care agencies registered with CQC have an office within 7 miles of Pelton, and 71 of them hold a Good or Outstanding rating.
  • A care needs assessment from County Durham council costs nothing.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • The CQC register does not say who provides home help: ask the agencies directly.

To cite: "Home help in Pelton", The Care Panel, Oct 2026, from CQC register analysis.

Home help: the usual tasks

  • Cleaning, laundry, ironing and changing beds
  • Shopping and collecting prescriptions
  • Preparing meals
  • Post, bills and appointments
  • Company and trips out

Washing, dressing and medication are personal care, which must come from a CQC-registered home care agency.

How people pay for home help

Most people pay privately, by the hour. County Durham council can fund practical help only where it is part of meeting eligible needs after an assessment, which housework alone rarely is. Many older people use Attendance Allowance to cover it. More: home help for the elderly and the difference between home help and home care.

Who provides home help

Choose a home care agency if personal care may be needed later, because the same carers can take it on. For housework alone, a cleaner or a local help-at-home scheme may cost less, though these are not CQC-regulated. Ask local charities and County Durham council what low-cost services exist. Getting assessed by County Durham council.

What the register shows for Pelton

Dementia appears on 71 of 93 registrations here (76%), compared with 72% in County Durham as a whole. Looking at specialisms, 74 of 93 list physical disabilities, 56 of 93 list learning disabilities and 65 of 93 list mental health conditions. Across County Durham we list 189 agencies, and 97% of those rated are Good or Outstanding; covering Pelton the figure is 97%. Tailored Health Care 4 You Limited is the most recently registered, joining the CQC register in August 2026. Longworth CMS Ltd has the oldest rating still in force, from August 2018. Of Pelton and the 6 nearest towns we cover, Pelton ranks 6th for the share of all listed agencies rated Good or Outstanding (76%); Sacriston is highest at 87%.

What home help costs in Pelton

Typical prices across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What Durham County Council pays providers: £22.83 an hour for home care (2025/26 average paid to agencies); £857 a week for residential care (2025/26 average, over-65s); £890 a week for nursing care (2025/26 average, over-65s) (source).

Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Work out a weekly cost · What would we pay?

Home care agencies serving Pelton

Check with each agency that it offers home help. Order: CQC rating, then how recent, then distance.

  1. Home Instead Durham

    5.4 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    OutstandingRated Nov 2023
    See details (Home Instead Durham)

  2. New Vision Care Services

    1.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    See details (New Vision Care Services)

  3. Medsolve (UK) Limited

    2.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    See details (Medsolve (UK) Limited)

  4. TLC Community Services Limited

    2.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    See details (TLC Community Services Limited)

  5. The Care and Support Group County Durham

    3.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    See details (The Care and Support Group County Durham)

  6. My Home Care Ltd

    3.7 miles · Dementia, Mental health conditions, Learning disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    See details (My Home Care Ltd)

  7. Coquet Trust

    4.0 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Nov 2024Inspected recently
    See details (Coquet Trust)

  8. Nupath Care Gateshead

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2025Inspected recently
    See details (Nupath Care Gateshead)

  9. Bluebird Care (Gateshead)

    4.3 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    GoodRated Oct 2026Inspected recently
    See details (Bluebird Care (Gateshead))

  10. KEYFORT North East

    4.3 miles · Physical disabilities, Sensory impairments, Learning disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    See details (KEYFORT North East)

  11. Housing 21 - Fountain Court

    5.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    See details (Housing 21 - Fountain Court)

  12. Living Well North Ltd

    5.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2025Inspected recently
    See details (Living Well North Ltd)

  13. SureCare Gateshead

    5.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2026Inspected recently
    See details (SureCare Gateshead)

  14. DK Home Support

    5.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    See details (DK Home Support)

  15. Nurtured Care NE

    5.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    See details (Nurtured Care NE)

  16. Care4u Office

    6.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Apr 2025Inspected recently
    See details (Care4u Office)

  17. Domiciliary Care and PRIME Service

    6.0 miles · Older people

    Est. £30–£37/hr

    GoodRated Sep 2026Inspected recently
    See details (Domiciliary Care and PRIME Service)

  18. My Versatile Healthcare Ltd

    6.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2025Inspected recently
    See details (My Versatile Healthcare Ltd)

  19. Social Return Case Management Ltd

    6.5 miles · Older people, Adults under 65, Caring for children (0 - 18yrs)

    Est. £30–£37/hr

    GoodRated Nov 2025Inspected recently
    See details (Social Return Case Management Ltd)

  20. Hales Group Limited - North East

    6.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    See details (Hales Group Limited - North East)

See all 94 agencies covering Pelton →

Questions about home help in Pelton

Who provides home help in Pelton?

94 agencies on the CQC register have an office within 7 miles of Pelton, and 71 hold a Good or Outstanding rating. Which of them provide home help is not recorded by CQC: ask them.

How much is a home help per hour in Pelton?

Expect an hourly charge close to the local visiting care rate, sometimes slightly less for housework only. Check the minimum visit length and weekend rates before you book.

Does the council pay for home help?

Only as part of meeting eligible needs after an assessment by County Durham council; housework on its own rarely qualifies. Attendance Allowance, which ignores savings, is often used to pay for home help.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

How good are home care agencies around Pelton?

97% Good or Outstanding (71 of 73 rated). 25 were inspected or rated within two years, and 71 are registered for dementia.

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Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.

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