Home care · Sunderland
Supported living in Shiney Row
Supported living is offered by 19 of the 87 home care agencies covering Shiney Row, operated by 17 separate providers. St Anne's Community Services runs the most, with 2. 100% of the 17 rated by CQC are Good or Outstanding (versus 90% for supported living across England). 1 holds an Outstanding rating. Expect to pay here about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 6 home care agencies were last rated more than four years ago and 1 registered since October 2024. Most recently, Include 'In' Autism was rated Good on 26 January 2026.
Data: the CQC register, updated 27 October 2026, under the Open Government Licence
Key points
- A care needs assessment from Sunderland council is free, and your savings do not affect it.
- 11 are registered with CQC to support people with dementia.
- Latest CQC rating changes in Sunderland, checked daily.
- Good or Outstanding: 17 of the 17 rated agencies, with 2 not yet rated.
Citation: "Supported living in Shiney Row", The Care Panel analysis of CQC register data, Oct 2026.
- 19agencies registered with CQC
- 100%Good or Outstanding, among those rated
- 11support people with dementia
- 5inspected or rated since October 2024
Providers offering supported living
Highest CQC rating first; ties go to the more recent rating, then the nearer provider. How the list is ordered
- All 87
- Care for adults under 65 · 74
- Elderly care · 72
- Physical disability care · 70
- Dementia care · 66
- Sensory impairment care · 63
- Mental health care · 58
- Learning disability care · 49
- Children's care · 29
- Supported living · 19
- Eating disorder support · 10
- Substance misuse support · 10
| # | Agency | CQC rating | Last rated | Office | Other specialisms |
|---|---|---|---|---|---|
| 1 | ESPA Agency | Dec 2025 | 3.7 miles | 1 | |
| 2 | Support Health and Wellbeing Ltd | Aug 2025 | 5.6 miles | 7 | |
| 3 | Include 'In' Autism | Jan 2026 | 6.1 miles | 7 | |
| 4 | Coquet Trust | Nov 2024 | 6.5 miles | 7 | |
| 5 | Lifeways Community Care (Sunderland) | Feb 2023 | 2.5 miles | 4 | |
| 6 | Eternity Care Ltd | Aug 2023 | 3.7 miles | 4 | |
| 7 | Sunderland Home Care Associates (20-20) Limited | Jan 2024 | 5.1 miles | 9 | |
| 8 | Yeshua Healthcare | Feb 2023 | 5.3 miles | 8 | |
| 9 | St Anne's Community Services- South Tyneside | Sep 2023 | 5.5 miles | 3 | |
| 10 | Hagan Hall | Feb 2023 | 6.1 miles | 7 | |
| 11 | Mencap North East Domiciliary Care Agency | Dec 2023 | 6.7 miles | 2 | |
| 12 | Cherry Tree Gardens | Jan 2019 | 2.6 miles | 5 | |
| 13 | L S Care Limited | Nov 2019 | 5.5 miles | 8 | |
| 14 | St Anne's Community Services - Sunderland | Jan 2020 | 5.5 miles | 4 | |
| 15 | YS Services Limited trading as Embracing Care | Mar 2019 | 6.0 miles | 9 | |
| 16 | Second to None Care Ltd | Dec 2020 | 6.1 miles | 8 | |
| 17 | Creative Support - Gateshead Service | Sep 2021 | 6.6 miles | 8 | |
| 18 | West & Rectory Lodges | Not yet rated | – | 5.1 miles | 4 |
| 19 | Magnus Care Ltd (Gateshead) | Not yet rated | – | 6.4 miles | 7 |
This table lists each agency covering Shiney Row registered for supported living, highest CQC rating first, then the more recent rating, then distance from Shiney Row centre.
Supported living in Shiney Row: what the data shows
CQC lists supported living for 19 of the 87 agencies covering Shiney Row, or 22%. Of those rated, 100% are Good or Outstanding: in line with the 99% for every agency here, and above the England figure of 90% for supported living.
ESPA Agency, Support Health and Wellbeing Ltd and Include 'In' Autism lead the list for supported living. The newest rating is from January 2026 and the oldest from January 2019; 5 fall within the last two years. Within 2 miles of Shiney Row centre: 0 offices. 2 have no rating yet; new registrations usually wait for a first inspection.
Supported living is on 22% of registrations here and 16% across Sunderland.
In the North East, weekday visiting care typically costs about £33.50 an hour, with higher rates at evenings and weekends. Live-in care costs about £1,610 a week. Where these figures come from.
Nearby towns: supported living
| Town | Miles | Number of agencies | Good or Outstanding |
|---|---|---|---|
| Shiney Row | – | 19 | 17 |
| Penshaw | 0.7 mi | 19 | 17 |
| Houghton-le-Spring | 1.9 mi | 16 | 15 |
| Washington | 2.5 mi | 36 | 31 |
| Chester-le-Street | 3.3 mi | 14 | 12 |
| Hetton-le-Hole | 3.6 mi | 12 | 10 |
| Birtley | 3.6 mi | 35 | 31 |
Council help
Sunderland
Savings under £23,250? Sunderland council may help with the cost, and its care needs assessment is free for everyone.
How to ask for an assessment, paying for care and direct payments in Sunderland
Free · by email
Free care cost report for Shiney Row
- Typical local prices for home care, overnight and live-in care
- What the council and the NHS may pay, with the 2026/27 savings limits
- The best-rated services near you, from the CQC register
Common questions about supported living in Shiney Row
Which agencies in Shiney Row provide supported living?
The CQC register for Oct 2026 shows that 19 of the 87 agencies that have an office within 7 miles of Shiney Row list supported living as a specialism. Among the highest rated are ESPA Agency, Support Health and Wellbeing Ltd and Include 'In' Autism.
What CQC ratings do home care agencies in Shiney Row have?
Of the 17 that have been rated, 17 (100%) are rated Good or Outstanding (1 Outstanding). Not yet rated: 2. That is common for services registered recently.
What are typical home care prices in Shiney Row?
Usual 2026 prices across England: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. More in our cost guide.
Will Sunderland council pay for home care?
It may. Sunderland council must offer a free care needs assessment to anyone who appears to need support (Care Act 2014). If savings and investments are below £23,250, the council may contribute after a financial assessment, depending on income, and for care at home the value of the home is not counted. Attendance Allowance is not means-tested. How to contact Sunderland council.
What should I look for when choosing agencies in Shiney Row?
Three questions matter most once you have read the latest CQC report: will the staff be consistent, what is the plan for missed visits, and what is the total cost before signing? On dates, 5 of the 19 listed had an inspection or rating within the last two years; 12 have older reports. Use our checklist.
How does Shiney Row compare with nearby towns for supported living?
Nearest towns we cover: Penshaw (0.7 miles): 19, 17 rated Good or Outstanding; Houghton-le-Spring (1.9 miles): 16, 15 rated Good or Outstanding; Washington (2.5 miles): 36, 31 rated Good or Outstanding. Shiney Row itself has 19, 17 of them Good or Outstanding.
Short on time? We'll pass on your request.
One short form is all it takes: a maximum of three providers in the Shiney Row area who work with us will email you directly.
Other towns near Shiney Row
- Supported living in Penshaw 0.7 mi
- Supported living in Houghton-le-Spring 1.9 mi
- Supported living in Washington 2.5 mi
- Supported living in Chester-le-Street 3.3 mi
- Supported living in Hetton-le-Hole 3.6 mi
- Supported living in Birtley 3.6 mi
- Supported living in Pelton 4.4 mi
- Supported living in Sunderland 4.5 mi
Also in Shiney Row, and guides
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Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.