Home Help in Chertsey: Costs, Funding and 126 Local Agencies (Oct 2026)

Home help: the usual tasks

Cleaning, laundry, ironing and changing beds
Shopping and collecting prescriptions
Preparing meals
Post, bills and appointments
Company and trips out

Washing, dressing and medication are personal care, which must come from a CQC-registered home care agency.

Who provides home help

Choose a home care agency if personal care may be needed later, because the same carers can take it on. For housework alone, a cleaner or a local help-at-home scheme may cost less, though these are not CQC-regulated. Ask local charities and Surrey council what low-cost services exist. Getting assessed by Surrey council.

How people pay for home help

Most people pay privately, by the hour. Surrey council can fund practical help only where it is part of meeting eligible needs after an assessment, which housework alone rarely is. Many older people use Attendance Allowance to cover it. More: home help for the elderly and the difference between home help and home care.

Chertsey's agencies in figures

Home Instead Guildford and Woking has the oldest rating still in force, from December 2017. Dementia appears on 113 of 126 registrations here (90%), compared with 84% in Surrey as a whole. Registered specialisms here: 108 of 126 list physical disabilities, 54 of 126 list learning disabilities and 68 of 126 list mental health conditions. HEALTHQO CARE PROFESSIONALS LTD is the most recently registered, joining the CQC register in October 2026. Across Surrey, 22% of agencies have a rating under two years old; covering Chertsey it is 17%. Across Surrey we list 1,090 agencies, and 91% of those rated are Good or Outstanding; covering Chertsey the figure is 89%. Counting all listed agencies, not only rated ones, Chertsey (59% Good or Outstanding) is 3rd out of 7 local towns, led by Shepperton (66%). 5 Outstanding agencies are covering Chertsey, against 16 across Surrey.

Paying for home help in Chertsey: typical prices

Prices typically seen across England in 2026
Visiting care	around £32–£34 an hour
Live-in care	around £1,540–£1,610 a week

Surrey County Council's own rates: £24.87 an hour for home care (2025/26 average paid to agencies); £952.38 a week for residential care (2025/26 average, over-65s); £988.04 a week for nursing care (2025/26 average, over-65s) (source).

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Estimate the weekly cost or see what you might pay

What families ask about home help in Chertsey

Who provides home help in Chertsey?

126 agencies on the CQC register have an office within 7 miles of Chertsey, and 74 hold a Good or Outstanding rating. Which of them provide home help is not recorded by CQC: ask them.

What does home help cost in Chertsey?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Can I get home help from the council?

Sometimes, if Surrey council's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

How good are home care agencies around Chertsey?

89% Good or Outstanding (74 of 83 rated). 25 were inspected or rated within two years, and 113 are registered for dementia.

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Home help around Chertsey

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Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.

Home help in Chertsey