Home care · Surrey

Home help in Staines-upon-Thames

Home help covers the everyday jobs that get harder with age: cleaning, laundry, shopping, cooking, errands and a bit of company, so someone can keep living independently at home. Below are the 229 CQC-registered agencies that cover Staines-upon-Thames; ask each whether it offers this.

Agencies from the CQC register, updated 27 October 2026. Prices: Typical prices across England in 2026

Written and checked by The Care Panel editorial team. Our editorial standards · How we are funded

The short version

  • Agencies that have an office within 7 miles of Staines-upon-Thames: 229, with 122 rated Good or Outstanding.
  • Which agencies provide home help is not on the CQC register, so ask each one.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • A care needs assessment from Surrey council costs nothing.

To cite: "Home help in Staines-upon-Thames", The Care Panel, Oct 2026, from CQC register analysis.

Home help: the usual tasks

  • Cleaning, laundry, ironing and changing beds
  • Shopping and collecting prescriptions
  • Preparing meals
  • Post, bills and appointments
  • Company and trips out

Washing, dressing and medication are personal care, which must come from a CQC-registered home care agency.

Who provides home help

Choose a home care agency if personal care may be needed later, because the same carers can take it on. For housework alone, a cleaner or a local help-at-home scheme may cost less, though these are not CQC-regulated. Ask local charities and Surrey council what low-cost services exist. Getting assessed by Surrey council.

How people pay for home help

Most people pay privately, by the hour. Surrey council can fund practical help only where it is part of meeting eligible needs after an assessment, which housework alone rarely is. Many older people use Attendance Allowance to cover it. More: home help for the elderly and the difference between home help and home care.

Home care in Staines-upon-Thames by the numbers

Looking at specialisms, 199 of 229 list physical disabilities, 111 of 229 list learning disabilities and 135 of 229 list mental health conditions. The newest registration is HEALTHQO CARE PROFESSIONALS LTD, registered with CQC in October 2026. The oldest current rating dates from December 2017 (Dial House). 201 of the 229 agencies (88%) list dementia as a specialism, against 84% across Surrey. Counting all listed agencies, not only rated ones, Staines-upon-Thames (53% Good or Outstanding) is 6th out of 7 local towns, led by Shepperton (66%). 4 are rated Outstanding here, out of 16 across Surrey. Across Surrey, 22% of agencies have a rating under two years old; covering Staines-upon-Thames it is 21%. Across Surrey we list 1,090 agencies, and 91% of those rated are Good or Outstanding; covering Staines-upon-Thames the figure is 88%.

How much home help costs in Staines-upon-Thames

Typical prices across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

Council rates in Surrey County Council: £24.87 an hour for home care (2025/26 average paid to agencies); £952.38 a week for residential care (2025/26 average, over-65s); £988.04 a week for nursing care (2025/26 average, over-65s) (source).

Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. For 2026/27, the Homecare Association says council-funded home care in England is only sustainable at £34.42 an hour or more. Source: Lottie Care Index, Q3 2026. Check what you would pay · Weekly cost calculator

Home care agencies that cover Staines-upon-Thames

Ranked on CQC rating, its date and then distance. Ask each one about home help.

  1. Welmede Housing Association

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Aug 2023
    More details (Welmede Housing Association)

  2. Acacia Homecare Limited

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    More details (Acacia Homecare Limited)

  3. Caremix Ltd

    1.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    More details (Caremix Ltd)

  4. Proxy Care Personnel

    1.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    More details (Proxy Care Personnel)

  5. Delore Care Woking

    1.5 miles · Dementia, Older people, Sensory impairments

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    More details (Delore Care Woking)

  6. Amazed Care Services

    2.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    More details (Amazed Care Services)

  7. Beatitude Care Ltd

    3.6 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated May 2026Inspected recently
    More details (Beatitude Care Ltd)

  8. Ivy&Sage Homecare Office

    3.8 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Mar 2025Inspected recently
    More details (Ivy&Sage Homecare Office)

  9. London Care (Bristol Court)

    4.0 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Sep 2025Inspected recently
    More details (London Care (Bristol Court))

  10. Hartwig Care (Weybridge)

    4.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    More details (Hartwig Care (Weybridge))

  11. Austin Place

    4.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    More details (Austin Place)

  12. Amily Homecare

    4.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    More details (Amily Homecare)

  13. Alina Homecare Walton on Thames

    4.8 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    More details (Alina Homecare Walton on Thames)

  14. Alpenbest South

    4.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    More details (Alpenbest South)

  15. Mulberry Home Care Services Limited

    4.9 miles · Dementia, Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Sep 2026Inspected recently
    More details (Mulberry Home Care Services Limited)

  16. Aniis Care

    5.2 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Dec 2024Inspected recently
    More details (Aniis Care)

  17. Muzaana Care Services Ltd

    5.2 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Mar 2025Inspected recently
    More details (Muzaana Care Services Ltd)

  18. Green Care Services

    5.2 miles · Dementia, Older people, Mental health conditions

    Est. £34–£42/hr

    GoodRated Jan 2025Inspected recently
    More details (Green Care Services)

  19. Crown Senior Care

    5.2 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jan 2025Inspected recently
    More details (Crown Senior Care)

  20. Bluebird Care Hounslow & Chiswick

    5.2 miles · Dementia, Older people, Physical disabilities

    Est. £36–£44/hr

    GoodRated Nov 2024Inspected recently
    More details (Bluebird Care Hounslow & Chiswick)

See all 229 agencies covering Staines-upon-Thames →

Your questions on home help in Staines-upon-Thames

Who provides home help in Staines-upon-Thames?

CQC does not record which agencies provide home help. 229 CQC-registered home care agencies have an office within 7 miles of Staines-upon-Thames; 122 are rated Good or Outstanding. Ask each whether it provides home help.

How much does home help cost in Staines-upon-Thames?

Expect an hourly charge close to the local visiting care rate, sometimes slightly less for housework only. Check the minimum visit length and weekend rates before you book.

Will the council fund help with housework?

Only as part of meeting eligible needs after an assessment by Surrey council; housework on its own rarely qualifies. Attendance Allowance, which ignores savings, is often used to pay for home help.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

How good are home care agencies around Staines-upon-Thames?

88% Good or Outstanding (122 of 139 rated). 55 were inspected or rated within two years, and 201 are registered for dementia.

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