Home care · Surrey
Supported living in New Haw
Of the 110 home care agencies covering New Haw, 20 offer supported living; 19 different providers run them. The biggest provider here is Avenues South (2). CQC has rated 9 of them, and 78% are Good or Outstanding, compared with 90% for supported living across England. Outstanding: 1. We estimate typical fees here at about £33 an hour for visiting care and £1,610 a week for live-in careestimated. 1 home care agency has not been rated for more than four years and 2 joined the CQC register during the past two years. CQC's latest rating here went to Acacia Homecare Limited: Good, on 12 August 2026.
Source: CQC register · Updated 27 October 2026 · Open Government Licence
Key points
- We check for new CQC ratings in Surrey daily: see the latest changes.
- Good or Outstanding: 7 of the 9 rated agencies, while 2 are rated Inadequate or Requires improvement. 11 are not rated yet.
- You can ask Surrey council for a free care needs assessment; savings make no difference.
- 16 are registered with CQC to support people with dementia.
Cite this: The Care Panel, "Supported living in New Haw", analysis of the CQC register, Oct 2026.
- 20registered agencies
- 78%Good or Outstanding, among those rated
- 16list dementia as a specialism
- 5rated or inspected within two years
Ranked providers of supported living
Sorted on CQC rating and its date, with distance used last. How we rank
- All 110
- Elderly care · 104
- Care for adults under 65 · 96
- Dementia care · 96
- Physical disability care · 92
- Sensory impairment care · 67
- Mental health care · 58
- Learning disability care · 48
- Supported living · 20
- Eating disorder support · 11
- Substance misuse support · 10
- Children's care · 10
| Rank | Agency | CQC rating | Date rated | Office | Other specialisms |
|---|---|---|---|---|---|
| 1 | Welmede Housing Association | Aug 2023 | 2.1 miles | 6 | |
| 2 | Acacia Homecare Limited | Aug 2026 | 5.6 miles | 7 | |
| 3 | Woodleigh Healthcare (Surrey Branch) | Mar 2023 | 4.2 miles | 7 | |
| 4 | McNaha Care | May 2023 | 4.8 miles | 5 | |
| 5 | Reedsfield Care Ltd | Apr 2023 | 6.1 miles | 8 | |
| 6 | Danielle and Daisy Care Ltd | Aug 2023 | 4.7 miles | 7 | |
| 7 | Sunbury | Jan 2020 | 5.1 miles | 7 | |
| 8 | Rodwell House | May 2023 | 1.0 miles | 6 | |
| 9 | Westlake Carers Ltd | Jan 2023 | 5.4 miles | 9 | |
| 10 | Avenues South Hampshire Services | Not yet rated | – | 2.1 miles | 4 |
| 11 | Ethan Care Woking | Not yet rated | – | 3.5 miles | 9 |
| 12 | Pure Moments Ltd | Not yet rated | – | 3.6 miles | 5 |
| 13 | Whitehills Care Ltd | Not yet rated | – | 4.0 miles | 6 |
| 14 | My Voyage Care Solutions Ltd | Not yet rated | – | 5.0 miles | 3 |
| 15 | Amber Home Carers Surrey | Not yet rated | – | 5.6 miles | 7 |
| 16 | Splendour Care Ltd | Not yet rated | – | 5.9 miles | 7 |
| 17 | Chrislove Healthcare Services Ltd | Not yet rated | – | 5.9 miles | 3 |
| 18 | ALD Support Limted | Not yet rated | – | 6.1 miles | 7 |
| 19 | SCC Adult Social Care Supported Living and Mallow Crescent short breaks service | Not yet rated | – | 6.8 miles | 4 |
| 20 | Endusull Care Limited | Not yet rated | – | 7.0 miles | 7 |
This table lists each agency covering New Haw registered for supported living, highest CQC rating first, then the more recent rating, then distance from New Haw centre.
Supported living in New Haw: ratings, size and cost
20 of the 110 agencies covering New Haw are registered with CQC for supported living (18%). England-wide, 90% of agencies registered for supported living are Good or Outstanding and here it is 78% (below England, 10 points below the 88% for all agencies in the town).
For supported living, the top rated agencies are Welmede Housing Association, Acacia Homecare Limited and Woodleigh Healthcare (Surrey Branch). The newest rating is from August 2026 and the oldest from January 2020; 5 fall within the last two years. 1 is based within 2 miles of the centre of New Haw. 11 still await a first CQC rating.
For comparison, Surrey has 66 agencies registered for supported living; of those rated, 96% are Good or Outstanding. Supported living is on 18% of registrations here and 22% across Surrey.
Typical prices in the South East: about £33.50 an hour for weekday visits (evenings and weekends cost more) and around £1,610 a week for live-in care. How we estimate costs.
Supported living around New Haw
| Place | How far | Agencies | Rated Good or Outstanding |
|---|---|---|---|
| New Haw | – | 20 | 7 |
| Byfleet | 1.2 mi | 21 | 8 |
| Addlestone | 1.4 mi | 21 | 8 |
| Ottershaw | 1.8 mi | 19 | 7 |
| St George's Hill | 2.2 mi | 33 | 18 |
| Weybridge | 2.4 mi | 33 | 17 |
| Chertsey | 2.6 mi | 21 | 8 |
Council help
Surrey
Surrey council assesses care needs free of charge regardless of savings, and may contribute when savings are below £23,250.
Free · by email
Free care cost report for New Haw
- Typical local prices for home care, overnight and live-in care
- What the council and the NHS may pay, with the 2026/27 savings limits
- The best-rated services near you, from the CQC register
What families want to know about supported living in New Haw
How many agencies in New Haw offer supported living?
Supported living is a registered specialism for 20 of the 110 agencies that have an office within 7 miles of New Haw (CQC register, Oct 2026). Highly rated options include Welmede Housing Association, Acacia Homecare Limited and Woodleigh Healthcare (Surrey Branch).
Are home care agencies in New Haw well rated?
Good or Outstanding: 7 (78%) of the 9 rated, with 1 Outstanding; 2 are Requires improvement or Inadequate. Newly registered services often have no rating yet; 11 here are still unrated.
How much does home care cost in New Haw?
Typical 2026 prices across England: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. Hourly rates vary between agencies more than between regions; ask each agency for its full price list, including weekend and bank holiday rates. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. Read the full cost guide.
Will I get help from Surrey council with the cost of home care?
It can. Step one is the needs assessment: Surrey council cannot charge for it and must offer it to every person who seems to need support (Care Act 2014). If your savings and investments come to under £23,250, it may then contribute following a financial assessment, depending on income, and for care in your own home the property is left out. Separately, Attendance Allowance has no means test. Getting in touch with Surrey council.
How should I compare agencies in New Haw?
Start with the latest CQC report and its date: 5 of the 20 listed here were inspected or rated in the last two years. Older reports: 4. Then ask about continuity of staff, how they handle missed visits, and the full price before you sign. A checklist to help.
How do nearby towns compare with New Haw for supported living?
Counting supported living: New Haw 20 (7 Good or Outstanding); Byfleet (1.2 miles): 21, 8 rated Good or Outstanding; Addlestone (1.4 miles): 21, 8 rated Good or Outstanding; Ottershaw (1.8 miles): 19, 7 rated Good or Outstanding.
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Nearby: supported living around New Haw
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Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.