Home care · Surrey

Supported living in New Haw

Of the 110 home care agencies covering New Haw, 20 offer supported living; 19 different providers run them. The biggest provider here is Avenues South (2). CQC has rated 9 of them, and 78% are Good or Outstanding, compared with 90% for supported living across England. Outstanding: 1. We estimate typical fees here at about £33 an hour for visiting care and £1,610 a week for live-in careestimated. 1 home care agency has not been rated for more than four years and 2 joined the CQC register during the past two years. CQC's latest rating here went to Acacia Homecare Limited: Good, on 12 August 2026.

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Source: CQC register · Updated 27 October 2026 · Open Government Licence

Key points

  • We check for new CQC ratings in Surrey daily: see the latest changes.
  • Good or Outstanding: 7 of the 9 rated agencies, while 2 are rated Inadequate or Requires improvement. 11 are not rated yet.
  • You can ask Surrey council for a free care needs assessment; savings make no difference.
  • 16 are registered with CQC to support people with dementia.

Cite this: The Care Panel, "Supported living in New Haw", analysis of the CQC register, Oct 2026.

  • 20registered agencies
  • 78%Good or Outstanding, among those rated
  • 16list dementia as a specialism
  • 5rated or inspected within two years

Ranked providers of supported living

Sorted on CQC rating and its date, with distance used last. How we rank

RankAgencyCQC ratingDate ratedOfficeOther specialisms
1Welmede Housing AssociationOutstandingAug 20232.1 miles6
2Acacia Homecare LimitedGoodAug 20265.6 miles7
3Woodleigh Healthcare (Surrey Branch)GoodMar 20234.2 miles7
4McNaha CareGoodMay 20234.8 miles5
5Reedsfield Care LtdGoodApr 20236.1 miles8
6Danielle and Daisy Care LtdGoodAug 20234.7 miles7
7SunburyGoodJan 20205.1 miles7
8Rodwell HouseRequires improvementMay 20231.0 miles6
9Westlake Carers LtdRequires improvementJan 20235.4 miles9
10Avenues South Hampshire ServicesNot yet rated–2.1 miles4
11Ethan Care WokingNot yet rated–3.5 miles9
12Pure Moments LtdNot yet rated–3.6 miles5
13Whitehills Care LtdNot yet rated–4.0 miles6
14My Voyage Care Solutions LtdNot yet rated–5.0 miles3
15Amber Home Carers SurreyNot yet rated–5.6 miles7
16Splendour Care LtdNot yet rated–5.9 miles7
17Chrislove Healthcare Services LtdNot yet rated–5.9 miles3
18ALD Support LimtedNot yet rated–6.1 miles7
19SCC Adult Social Care Supported Living and Mallow Crescent short breaks serviceNot yet rated–6.8 miles4
20Endusull Care LimitedNot yet rated–7.0 miles7

This table lists each agency covering New Haw registered for supported living, highest CQC rating first, then the more recent rating, then distance from New Haw centre.

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Supported living in New Haw: ratings, size and cost

20 of the 110 agencies covering New Haw are registered with CQC for supported living (18%). England-wide, 90% of agencies registered for supported living are Good or Outstanding and here it is 78% (below England, 10 points below the 88% for all agencies in the town).

For supported living, the top rated agencies are Welmede Housing Association, Acacia Homecare Limited and Woodleigh Healthcare (Surrey Branch). The newest rating is from August 2026 and the oldest from January 2020; 5 fall within the last two years. 1 is based within 2 miles of the centre of New Haw. 11 still await a first CQC rating.

For comparison, Surrey has 66 agencies registered for supported living; of those rated, 96% are Good or Outstanding. Supported living is on 18% of registrations here and 22% across Surrey.

Typical prices in the South East: about £33.50 an hour for weekday visits (evenings and weekends cost more) and around £1,610 a week for live-in care. How we estimate costs.

Supported living around New Haw

PlaceHow farAgenciesRated Good or Outstanding
New Haw–207
Byfleet1.2 mi218
Addlestone1.4 mi218
Ottershaw1.8 mi197
St George's Hill2.2 mi3318
Weybridge2.4 mi3317
Chertsey2.6 mi218

Council help

Surrey

Surrey council assesses care needs free of charge regardless of savings, and may contribute when savings are below £23,250.

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Free care cost report for New Haw

  • Typical local prices for home care, overnight and live-in care
  • What the council and the NHS may pay, with the 2026/27 savings limits
  • The best-rated services near you, from the CQC register

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What families want to know about supported living in New Haw

How many agencies in New Haw offer supported living?

Supported living is a registered specialism for 20 of the 110 agencies that have an office within 7 miles of New Haw (CQC register, Oct 2026). Highly rated options include Welmede Housing Association, Acacia Homecare Limited and Woodleigh Healthcare (Surrey Branch).

Are home care agencies in New Haw well rated?

Good or Outstanding: 7 (78%) of the 9 rated, with 1 Outstanding; 2 are Requires improvement or Inadequate. Newly registered services often have no rating yet; 11 here are still unrated.

How much does home care cost in New Haw?

Typical 2026 prices across England: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. Hourly rates vary between agencies more than between regions; ask each agency for its full price list, including weekend and bank holiday rates. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. Read the full cost guide.

Will I get help from Surrey council with the cost of home care?

It can. Step one is the needs assessment: Surrey council cannot charge for it and must offer it to every person who seems to need support (Care Act 2014). If your savings and investments come to under £23,250, it may then contribute following a financial assessment, depending on income, and for care in your own home the property is left out. Separately, Attendance Allowance has no means test. Getting in touch with Surrey council.

How should I compare agencies in New Haw?

Start with the latest CQC report and its date: 5 of the 20 listed here were inspected or rated in the last two years. Older reports: 4. Then ask about continuity of staff, how they handle missed visits, and the full price before you sign. A checklist to help.

How do nearby towns compare with New Haw for supported living?

Counting supported living: New Haw 20 (7 Good or Outstanding); Byfleet (1.2 miles): 21, 8 rated Good or Outstanding; Addlestone (1.4 miles): 21, 8 rated Good or Outstanding; Ottershaw (1.8 miles): 19, 7 rated Good or Outstanding.

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Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.