Home care · Surrey

24-hour care in Ottershaw

Care at any hour, at home: either a live-in carer, who needs a daily break and a proper night's sleep, or visits by day with a waking night carer. Heavier needs mean two carers working in shifts. Below are the 111 CQC-registered agencies that cover Ottershaw; ask each whether it offers this.

Agencies from the CQC register, updated 27 October 2026. Prices: Typical 2026 prices across England

Quick summary

  • 111 home care agencies registered with CQC have an office within 7 miles of Ottershaw, and 66 of them hold a Good or Outstanding rating.
  • Which agencies provide 24-hour care is not on the CQC register, so ask each one.
  • Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.
  • Surrey council must offer a free care needs assessment.

Cite this: The Care Panel, "24-hour care in Ottershaw", analysis of the CQC register, Oct 2026.

Live-in care or waking nights?

Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.

Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,555 a week.

When 24-hour care is needed

Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.

Help paying for 24-hour care

Surrey council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. Getting assessed by Surrey council.

Home care in Ottershaw by the numbers

The share registered for dementia is 88% in Ottershaw (98 of 111) and 84% across Surrey. Oldest rating on the list: Home Instead Guildford and Woking, December 2017. Most recent to register: HEALTHQO CARE PROFESSIONALS LTD (October 2026). Looking at specialisms, 94 of 111 list physical disabilities, 46 of 111 list learning disabilities and 62 of 111 list mental health conditions. Across Surrey we list 1,090 agencies, and 91% of those rated are Good or Outstanding; covering Ottershaw the figure is 88%. Across Surrey, 22% of agencies have a rating under two years old; covering Ottershaw it is 14%. Outstanding ratings: 5 covering Ottershaw, 16 across Surrey. Counting all listed agencies, not only rated ones, Ottershaw (59% Good or Outstanding) is 3rd out of 7 local towns, led by Weybridge (64%).

How much 24-hour care costs in Ottershaw

Typical 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What Surrey County Council pays providers: £24.87 an hour for home care (2025/26 average paid to agencies); £952.38 a week for residential care (2025/26 average, over-65s); £988.04 a week for nursing care (2025/26 average, over-65s) (source).

Hourly rates vary between agencies more than between regions; ask each agency for its full price list, including weekend and bank holiday rates. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Work out a weekly cost · What would we pay?

Home care agencies that cover Ottershaw

Ranked on CQC rating, its date and then distance. Ask each one about 24-hour care.

  1. Welmede Housing Association

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Aug 2023
    More details (Welmede Housing Association)
  2. Home Counties Carers

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Sep 2023
    More details (Home Counties Carers)
  3. Alina Homecare Chobham & Woking

    2.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2026Inspected recently
    More details (Alina Homecare Chobham & Woking)
  4. Amazed Care Services

    2.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    More details (Amazed Care Services)
  5. Hartwig Care (Weybridge)

    3.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    More details (Hartwig Care (Weybridge))
  6. Caremix Ltd

    3.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    More details (Caremix Ltd)
  7. Proxy Care Personnel

    3.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    More details (Proxy Care Personnel)
  8. Delore Care Woking

    3.7 miles · Dementia, Older people, Sensory impairments

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    More details (Delore Care Woking)
  9. Mulberry Home Care Services Limited

    4.0 miles · Dementia, Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Sep 2026Inspected recently
    More details (Mulberry Home Care Services Limited)
  10. Austin Place

    4.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    More details (Austin Place)
  11. District Home Care Ltd

    4.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    More details (District Home Care Ltd)
  12. Acacia Homecare Limited

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    More details (Acacia Homecare Limited)
  13. Alpenbest South

    5.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    More details (Alpenbest South)
  14. BBC CARE SERVICE LIMITED- Walton on Thames branch (New)

    5.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    More details (BBC CARE SERVICE LIMITED- Walton on Thames branch (New))
  15. Amily Homecare

    5.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    More details (Amily Homecare)
  16. Alina Homecare Walton on Thames

    5.4 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    More details (Alina Homecare Walton on Thames)
  17. Safi Care Services Ltd

    1.5 miles · Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated May 2023
    More details (Safi Care Services Ltd)
  18. Comprehensive Care Services

    2.1 miles · Dementia, Older people, Sensory impairments

    Est. £30–£37/hr

    GoodRated Dec 2022
    More details (Comprehensive Care Services)
  19. Finchwood Care Limited

    2.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2022
    More details (Finchwood Care Limited)
  20. Yourlife (Weybridge)

    3.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2023
    More details (Yourlife (Weybridge))

See all 111 agencies covering Ottershaw →

Your questions on 24-hour care in Ottershaw

Who provides 24-hour care in Ottershaw?

111 agencies on the CQC register have an office within 7 miles of Ottershaw, and 66 hold a Good or Outstanding rating. Which of them provide 24-hour care is not recorded by CQC: ask them.

How much does 24-hour care cost in Ottershaw?

Typical 2026 prices across England: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.

Is 24-hour care the same as live-in care?

Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.

Can the council pay for 24-hour care at home?

It can, if Surrey council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.

How good are home care agencies around Ottershaw?

88% Good or Outstanding (66 of 75 rated). 18 were inspected or rated within two years, and 98 are registered for dementia.

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Register information from CQC as at Oct 2026; Open Government Licence v3.0 applies. We do not deliver care ourselves.