Home care · Surrey

24-hour care in Shepperton

When someone cannot be left alone, 24-hour care at home is usually a live-in carer, or day visits plus waking nights. Where night help is needed often, plan for two carers sharing the day and night. 189 agencies registered with CQC cover Shepperton. Check with each one that it provides this kind of care.

Agencies from the CQC register, updated 27 October 2026. Prices: Prices typically seen across England in 2026

The short version

  • 189 CQC-registered home care agencies have an office within 7 miles of Shepperton; 125 are rated Good or Outstanding.
  • Ask Surrey council for a care needs assessment, which is free.
  • Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.
  • Which agencies provide 24-hour care is not on the CQC register, so ask each one.

Reference this page as: The Care Panel, "24-hour care in Shepperton", Oct 2026, based on the CQC register.

Live-in care or waking nights?

Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.

Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,555 a week.

When 24-hour care is needed

Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.

Help paying for 24-hour care

Surrey council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. How to ask Surrey council for an assessment.

What the register shows for Shepperton

Oldest rating on the list: Dial House, December 2017. The share registered for dementia is 87% in Shepperton (164 of 189) and 84% across Surrey. Registered specialisms here: 158 of 189 list physical disabilities, 95 of 189 list learning disabilities and 104 of 189 list mental health conditions. Most recent to register: HEALTHQO CARE PROFESSIONALS LTD (October 2026). Across Surrey, 22% of agencies have a rating under two years old; covering Shepperton it is 25%. Across Surrey we list 1,090 agencies, and 91% of those rated are Good or Outstanding; covering Shepperton the figure is 93%. Ranked against the 6 closest towns on our site by the share of every listed agency that is rated Good or Outstanding, Shepperton comes 2nd of 7 (66%), with Walton-on-Thames top at 69%. Outstanding ratings: 4 covering Shepperton, 16 across Surrey.

How much 24-hour care costs in Shepperton

Prices typically seen across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

Surrey County Council's own rates: £24.87 an hour for home care (2025/26 average paid to agencies); £952.38 a week for residential care (2025/26 average, over-65s); £988.04 a week for nursing care (2025/26 average, over-65s) (source).

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. Estimate the weekly cost or see what you might pay

Home care agencies that cover Shepperton

Ranked on CQC rating, its date and then distance. Ask each one about 24-hour care.

  1. Comfort Care At Home

    6.6 miles · Dementia, Older people, Physical disabilities

    Est. £36–£44/hr

    OutstandingRated Jun 2025Inspected recently
    More details (Comfort Care At Home)
  2. Welmede Housing Association

    4.0 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Aug 2023
    More details (Welmede Housing Association)
  3. Austin Place

    1.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    More details (Austin Place)
  4. Alpenbest South

    1.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    More details (Alpenbest South)
  5. Amily Homecare

    1.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    More details (Amily Homecare)
  6. Alina Homecare Walton on Thames

    1.3 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    More details (Alina Homecare Walton on Thames)
  7. Mulberry Home Care Services Limited

    1.5 miles · Dementia, Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Sep 2026Inspected recently
    More details (Mulberry Home Care Services Limited)
  8. Hartwig Care (Weybridge)

    1.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    More details (Hartwig Care (Weybridge))
  9. BBC CARE SERVICE LIMITED- Walton on Thames branch (New)

    2.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    More details (BBC CARE SERVICE LIMITED- Walton on Thames branch (New))
  10. Amazed Care Services

    2.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    More details (Amazed Care Services)
  11. Bluebird Care Hounslow & Chiswick

    3.9 miles · Dementia, Older people, Physical disabilities

    Est. £36–£44/hr

    GoodRated Nov 2024Inspected recently
    More details (Bluebird Care Hounslow & Chiswick)
  12. Muzaana Care Services Ltd

    3.9 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Mar 2025Inspected recently
    More details (Muzaana Care Services Ltd)
  13. Green Care Services

    3.9 miles · Dementia, Older people, Mental health conditions

    Est. £34–£42/hr

    GoodRated Jan 2025Inspected recently
    More details (Green Care Services)
  14. Crown Senior Care

    3.9 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jan 2025Inspected recently
    More details (Crown Senior Care)
  15. Acacia Homecare Limited

    4.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    More details (Acacia Homecare Limited)
  16. London Care (Bristol Court)

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Sep 2025Inspected recently
    More details (London Care (Bristol Court))
  17. Caremix Ltd

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    More details (Caremix Ltd)
  18. Proxy Care Personnel

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    More details (Proxy Care Personnel)
  19. Delore Care Woking

    4.1 miles · Dementia, Older people, Sensory impairments

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    More details (Delore Care Woking)
  20. Beatitude Care Ltd

    4.3 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated May 2026Inspected recently
    More details (Beatitude Care Ltd)

The full list: 189 agencies covering Shepperton →

Questions about 24-hour care in Shepperton

Which home care agencies offer 24-hour care in Shepperton?

Ask each agency: CQC keeps no record of who provides 24-hour care. Of the 189 registered agencies that have an office within 7 miles of Shepperton, 125 are rated Good or Outstanding.

How much does 24-hour care cost in Shepperton?

Prices typically seen across England in 2026: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.

Is 24-hour care the same as live-in care?

Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.

Can the council pay for 24-hour care at home?

It can, if Surrey council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.

How are agencies covering Shepperton rated?

Of 134 agencies with a CQC rating, 125 (93%) are Good or Outstanding. Dementia is a specialism for 164, and 50 have a rating or inspection from the past two years.

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CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.