Home care · West Berkshire

Home help in Newbury

Home help covers the everyday jobs that get harder with age: cleaning, laundry, shopping, cooking, errands and a bit of company, so someone can keep living independently at home. 21 agencies registered with CQC cover Newbury. Check with each one that it provides this kind of care.

CQC register data as of 27 October 2026 · Prices: Usual 2026 prices across England

The short version

  • Agencies that have an office within 7 miles of Newbury: 21, with 12 rated Good or Outstanding.
  • West Berkshire council has to offer a care needs assessment free of charge.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • Ask each agency about home help; the CQC register has no record of who provides it.

Citation: "Home help in Newbury", The Care Panel analysis of CQC register data, Oct 2026.

Home help: the usual tasks

  • Cleaning, laundry, ironing and changing beds
  • Shopping and collecting prescriptions
  • Preparing meals
  • Post, bills and appointments
  • Company and trips out

Washing, dressing and medication are personal care, which must come from a CQC-registered home care agency.

Who provides home help

Choose a home care agency if personal care may be needed later, because the same carers can take it on. For housework alone, a cleaner or a local help-at-home scheme may cost less, though these are not CQC-regulated. Ask local charities and West Berkshire council what low-cost services exist. How to ask West Berkshire council for an assessment.

How people pay for home help

Most people pay privately, by the hour. West Berkshire council can fund practical help only where it is part of meeting eligible needs after an assessment, which housework alone rarely is. Many older people use Attendance Allowance to cover it. More: home help for the elderly and the difference between home help and home care.

What the register shows for Newbury

By specialism, 18 of 21 list physical disabilities, 13 of 21 list learning disabilities and 7 of 21 list mental health conditions. Care Partners (Newbury) Ltd has the oldest rating still in force, from January 2018. Dementia appears on 18 of 21 registrations here (86%), compared with 78% in West Berkshire as a whole. Counting all listed agencies, not only rated ones, Newbury (57% Good or Outstanding) is 2nd out of 7 local towns, led by Hungerford (67%). Primelux Care Ltd is the most recently registered, joining the CQC register in April 2026. Ratings are about as recent as the council average here: 5% of agencies have one less than two years old, compared with 5% across West Berkshire. At 100% Good or Outstanding, Newbury sits above the West Berkshire figure of 87% (from 107 agencies).

Home help prices in Newbury

Usual 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What West Berkshire Council pays providers: £22 an hour for home care (2025/26 average paid to agencies); £1,237.56 a week for residential care (2025/26 average, over-65s); £1,146.58 a week for nursing care (2025/26 average, over-65s) (source).

Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. For 2026/27, the Homecare Association says council-funded home care in England is only sustainable at £34.42 an hour or more. Source: Lottie Care Index, Q3 2026. Check what you would pay · Weekly cost calculator

Home care agencies in and around Newbury

Ask each agency whether it provides home help. Ranked by CQC rating and how recent it is, then distance.

  1. Adjoy Healthcare Berkshire

    1.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2024Inspected recently
    View profile (Adjoy Healthcare Berkshire)
  2. Your Serenity Limited, Room 6

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2021
    View profile (Your Serenity Limited, Room 6)
  3. Yourlife (Thatcham)

    2.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Apr 2023
    View profile (Yourlife (Thatcham))
  4. West Berkshire Council Home Care Service

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Apr 2018
    View profile (West Berkshire Council Home Care Service)
  5. Focus Support Limited

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2019
    View profile (Focus Support Limited)
  6. Affinity Trust - West Berkshire

    under 0.5 miles · Learning disabilities

    Est. £30–£37/hr

    GoodRated Jan 2019Previous provider's rating
    View profile (Affinity Trust - West Berkshire)
  7. Crossroads Care West Berkshire

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2019
    View profile (Crossroads Care West Berkshire)
  8. Care Partners (Newbury) Ltd

    1.2 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Jan 2018
    View profile (Care Partners (Newbury) Ltd)
  9. Bluebird Care North Hampshire & West Berkshire

    5.6 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    GoodRated Jan 2020
    View profile (Bluebird Care North Hampshire & West Berkshire)
  10. Blue Angel Care Limited

    5.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2021
    View profile (Blue Angel Care Limited)
  11. Bridge-it Options Ltd

    5.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2019
    View profile (Bridge-it Options Ltd)
  12. Audley Care - Inglewood

    6.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2018
    View profile (Audley Care - Inglewood)
  13. Primelux Care Ltd

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Primelux Care Ltd)
  14. NAD Home Instead Limited

    0.5 miles · Dementia, Older people, Physical disabilities

    Est. £32–£38/hr

    Not yet ratedNot yet rated
    View profile (NAD Home Instead Limited)
  15. Noubles Healthcare - Main Office

    0.5 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Noubles Healthcare - Main Office)
  16. Canary Home Care Newbury

    0.5 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Canary Home Care Newbury)
  17. Chestnut Family

    0.7 miles · Learning disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Chestnut Family)
  18. Rees Healthcare Limited

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Rees Healthcare Limited)
  19. Hummingbird Home Help and Care Limited

    1.2 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Hummingbird Home Help and Care Limited)
  20. Comfort Harmony Care Ltd

    2.1 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Comfort Harmony Care Ltd)

The full list: 21 agencies covering Newbury →

Questions about home help in Newbury

Which home care agencies offer home help in Newbury?

CQC does not record which agencies provide home help. 21 CQC-registered home care agencies have an office within 7 miles of Newbury; 12 are rated Good or Outstanding. Ask each whether it provides home help.

How much is a home help per hour in Newbury?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Will the council fund help with housework?

Sometimes, if West Berkshire council's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

How are agencies covering Newbury rated?

Of 12 agencies with a CQC rating, 12 (100%) are Good or Outstanding. Dementia is a specialism for 18, and 1 has a rating or inspection from the past two years.

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Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.