Home care · West Sussex

Home help in Crawley

Home help means practical support around the house, such as cleaning, washing, shopping, preparing meals and running errands, often with some companionship too. Below are the 74 CQC-registered agencies that cover Crawley; ask each whether it offers this.

Agency data: CQC register · Updated 27 October 2026 · Prices: Prices typically seen in West Sussex in 2026

From The Care Panel's editors; checked before it went live. Editorial policy and corrections · How we are funded

In short

  • Of the 74 CQC-registered agencies that have an office within 7 miles of Crawley, 45 have a Good or Outstanding rating.
  • Which agencies provide home help is not on the CQC register, so ask each one.
  • Home help is usually charged by the hour; visiting care here typically costs £28–£38 an hour, and housework-only help can cost a little less.
  • Ask West Sussex council for a care needs assessment, which is free.

Reference this page as: The Care Panel, "Home help in Crawley", Oct 2026, based on the CQC register.

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Agency, cleaner or council?

Many home care agencies in Crawley provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. Requesting an assessment from West Sussex council.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. West Sussex council may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Home care in Crawley by the numbers

60 of the 74 agencies (81%) list dementia as a specialism, against 76% across West Sussex. The oldest current rating dates from November 2018 (Bertie & Bells Ltd). The newest registration is Ideal Complex Care, registered with CQC in October 2026. Registered specialisms here: 61 of 74 list physical disabilities, 35 of 74 list learning disabilities and 51 of 74 list mental health conditions. Compare Crawley's 94% Good or Outstanding with 91% for the rated agencies among the 291 we list in West Sussex. 26% of agencies covering Crawley have a CQC rating from the last two years, against 24% across West Sussex. 3 are rated Outstanding here, out of 5 across West Sussex. Of Crawley and the 6 nearest towns we cover, Crawley ranks 4th for the share of all listed agencies rated Good or Outstanding (61%); Haywards Heath is highest at 76%.

Paying for home help in Crawley: typical prices

Prices typically seen in West Sussex in 2026
Visiting care£28–£38 an hour
Live-in care£1,400–£1,700 a week

West Sussex County Council's own rates: £28.92 an hour for home care (2025/26 average paid to agencies); £1,033.31 a week for residential care (2025/26 average, over-65s); £1,124.80 a week for nursing care (2025/26 average, over-65s) (source).

The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Work out a weekly cost · What would we pay?

Home care agencies covering Crawley

Not confirmed for home help, so ask. Listed by CQC rating and rating date, then distance.

  1. Bright Care Horsham

    6.2 miles · Dementia, Older people

    Est. £32–£39/hr

    OutstandingRated Mar 2025Inspected recently
    Full profile (Bright Care Horsham)

  2. Metro Homecare Limited

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    Full profile (Metro Homecare Limited)

  3. Bluestar Care & Support LTD

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    Full profile (Bluestar Care & Support LTD)

  4. DBAGZ Solutions Limited Crawley

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2026Inspected recently
    Full profile (DBAGZ Solutions Limited Crawley)

  5. Complete Home Care Sussex Ltd

    1.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2025Inspected recently
    Full profile (Complete Home Care Sussex Ltd)

  6. Ansa Care

    1.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2025Inspected recently
    Full profile (Ansa Care)

  7. Cera Lanehurst Gardens

    1.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2025Inspected recently
    Full profile (Cera Lanehurst Gardens)

  8. Great Grace Services Ltd

    1.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    Full profile (Great Grace Services Ltd)

  9. AAT Quality Care Agency Ltd

    1.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    Full profile (AAT Quality Care Agency Ltd)

  10. Dynamic Viewpoint Healthcare Limited

    1.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2025Inspected recently
    Full profile (Dynamic Viewpoint Healthcare Limited)

  11. Alina Homecare Horley

    2.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    Full profile (Alina Homecare Horley)

  12. Voyage (DCA) London East

    2.1 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Nov 2025Inspected recently
    Full profile (Voyage (DCA) London East)

  13. Personal Touch Care Services Ltd

    2.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    Full profile (Personal Touch Care Services Ltd)

  14. Helping Hands Horley

    4.4 miles · Dementia, Older people, Mental health conditions

    Est. £29–£35/hr

    GoodRated Jun 2026Inspected recently
    Full profile (Helping Hands Horley)

  15. Elite Healthcare Solutions

    4.8 miles · Physical disabilities, Sensory impairments, Mental health conditions

    Est. £30–£37/hr

    GoodRated Mar 2026Inspected recently
    Full profile (Elite Healthcare Solutions)

  16. GoodOaks Homecare - Horsham and Crawley

    6.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    Full profile (GoodOaks Homecare - Horsham and Crawley)

  17. Primrose Healthcare Services Limited

    6.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2026Inspected recently
    Full profile (Primrose Healthcare Services Limited)

  18. Alina Homecare Horsham

    6.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2025Inspected recently
    Full profile (Alina Homecare Horsham)

  19. Time For You

    under 0.5 miles · Older people, Physical disabilities, Learning disabilities

    Est. £30–£37/hr

    GoodRated Jan 2022
    Full profile (Time For You)

  20. Southern Counties Caring Ltd

    0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2021
    Full profile (Southern Counties Caring Ltd)

Every agency covering Crawley (74) →

Your questions on home help in Crawley

Where can I find home help in Crawley?

The CQC register does not show who offers home help. There are 74 registered agencies that have an office within 7 miles of Crawley, 45 of them rated Good or Outstanding, so ask each one.

How much does home help cost in Crawley?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Can I get home help from the council?

Sometimes, if West Sussex council's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

Are home care agencies in Crawley well rated?

45 of the 48 rated agencies (94%) are Good or Outstanding; 60 list dementia as a specialism and 20 were inspected or rated in the last two years.

Looking for home help in Crawley?

Fill in a single request; featured partners and up to 3 rated agencies that accept our enquiries reply straight to your inbox.

See prices near you

Other care in Crawley

Home help around Crawley

See prices near youSee agencies

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Crawley.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.

Register information from CQC as at Oct 2026; Open Government Licence v3.0 applies. We do not deliver care ourselves.

Cookie settings