Home care agency · Birmingham

Clarence Care Ltd

Rated Good by CQC Rating published 5 February 2019 Rating 7 years old

Typical fee here £30–£37 an hour Estimate

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Rated 7 years ago. CQC's last published rating for this service is from February 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A home carer helping an older man with his hair at home Illustrative photo, not of Clarence Care Ltd
Address
91 The Green, Kings Norton, Birmingham, B38 8RS
Run by
Clarence Care Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2015 (11 years)
Registered manager
Rabnamar Ali
Company check
Active, trading since 2012 (14 years), accounts up to date (Companies House 07909583)
Last CQC check
5 Feb 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

CQC regulated activities: Personal care

Read the full CQC inspection report · CQC location ID 1-1973151376

About this agency

Clarence Care Ltd is a CQC-registered home care agency in Birmingham, run by Clarence Care Limited. Its CQC registration covers older people, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.

At its most recent rating, CQC judged it Good overall (February 2019). Well-led was rated Requires improvement. It is one of 112 CQC-registered home care agencies that have an office within 7 miles of Hollywood; 57 of those are rated Good or Outstanding.

Reading Clarence Care Ltd's CQC ratings

Area by area, Well-led is rated below Good; 4 other areas are Good.

Across Birmingham, 61 of 186 rated agencies are Requires improvement for Well-led (33%).

If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.

Ratings for safety, care and leadership

  • SafeGood133 of 186 in Birmingham
  • EffectiveGood156 of 186 in Birmingham
  • CaringGood163 of 186 in Birmingham
  • ResponsiveGood160 of 186 in Birmingham
  • Well-ledRequires improvement61 of 186 in Birmingham

As rated by CQC, published 5 February 2019. Under each rating: how many agencies in Birmingham share it.

From the latest CQC inspection

  • : • Improvements had been made following our previous inspection in October 2017 to address the areas we identified as requiring improvement. • People were supported by staff to stay safe and who understood the need to ensure they consented to the care they received.
  • People told us that they received care from regular staff who arrived on time and stayed for the agreed length of time.
  • The provider ensured consistency in staff support so people and staff were able to build positive relationships. • People were well cared for by staff who treated them with respect and dignity and encouraged them to maintain their independence.
  • The provider had quality assurance systems in place, however they were not fully effective as they had failed to identify some areas requiring improvements. • Staff spoke positively about working for the provider.

Inspected 19 December 2018; report published 5 February 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.

Around Birmingham

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Team Locum Limited, under 0.5 miles away.

Every one of the 18 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.

It sits in King's Norton North ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.

Likely fees

We estimate visits from Clarence Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Birmingham Council after a needs and financial assessment.

Clarence Care Ltd over the years

CQC registration dates from March 2015, so the service has been operating for around 11 years under its current registration.

CQC has published 4 overall ratings for it (2016–2019), starting at Requires improvement and improving to Good.

No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

The CQC website holds 4 reports for it, the latest from 5 February 2019.

The registered provider

Clarence Care Ltd is run by Clarence Care Limited (company 07909583), incorporated in 2012, 3 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Past CQC ratings

  1. Mar 2016 Requires improvement
  2. Nov 2016 Requires improvement
  3. Oct 2017 Requires improvement
  4. Feb 2019 Good
  5. Today Rating 7 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

Reports on the CQC website

Location and local area

Ward
King's Norton North
Parliamentary constituency
Birmingham Northfield
NHS planning area
NHS Birmingham and Solihull Integrated Care Board
Area classification
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England

View on OpenStreetMap · How to get there · Base map © OpenStreetMap

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). The office location; ask which streets and villages carers cover.

Who the service is registered for

From the CQC register; ask how each need is met in practice.

Family reviews

There are no reviews of Clarence Care Ltd yet. If you know the service, your experience could help someone else.

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Clarence Care Ltd against its area

  • Rated Good. Across Birmingham, 77% of the 176 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (February 2019) is more recent than 6% of agency ratings in Birmingham.
  • Registered with CQC in 2015: it has been registered longer than 81% of home care agencies in the area.
  • It lists 8 specialisms with CQC; the typical agency in Birmingham lists 6.
  • Areas CQC rated below Good: Well-led (36% of home care agencies in Birmingham are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Birmingham as at Oct 2026.

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What families ask about Clarence Care Ltd

Who runs Clarence Care Ltd?
Clarence Care Limited is the registered provider for Clarence Care Ltd.
What services is Clarence Care Ltd registered for?
Clarence Care Ltd is registered for homecare agencies. Ask which of these it provides at the moment.
Is Clarence Care Ltd rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
How much does Clarence Care Ltd charge?
Clarence Care Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Is Clarence Care Ltd registered with CQC?
Yes: CQC lists it as a home care agency under location ID 1-1973151376 and was rated Good overall in February 2019.
Where is Clarence Care Ltd based?
91 The Green, Kings Norton, Birmingham, B38 8RS is the agency's office; check it serves your postcode.
When did CQC last rate Clarence Care Ltd?
CQC published the current rating on 5 February 2019, 7 years ago. Older ratings are common, so ask about changes since.
Does Clarence Care Ltd support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.

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In Birmingham

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Clarence Care Ltd: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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