Home care agency · Gloucester
BLACK & WHITE GROUP limited
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of BLACK & WHITE GROUP limited- Address
- Unit 5 Highnam Business Centre, Newent Road, Highnam, Gloucester, GL2 8DN
- Run by
- Black and White Group Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- October 2019 (7 years)
- Registered manager
- Arlette Deguzman Agustin Farmer
- Company check
- Active, trading since 2016 (10 years), accounts up to date (Companies House 10371444)
- Last CQC check
- 17 Feb 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Personal care
More in Gloucester: Home care in Gloucester (107) · Best rated home care agencies in Gloucester · Elderly care at home in Gloucester · Care for adults under 65 at home in Gloucester · Live-in care in Gloucester · 24-hour care in Gloucester
Full report at cqc.org.uk · CQC location ID 1-7644360837
About BLACK & WHITE GROUP limited
BLACK & WHITE GROUP limited is a CQC-registered home care agency in Gloucester, run by Black and White Group Limited. It is registered to support adults of all ages.
At its most recent rating, CQC judged it Good overall (February 2021). Well-led was rated Requires improvement. It is one of 107 CQC-registered home care agencies that have an office within 7 miles of Gloucester; 56 of those are rated Good or Outstanding.
The inspection, summarised
- People and their relatives provided positive comments about the caring nature of staff and how they were supported.
- People were supported by small consistent staff teams who were familiar with their needs.
- People confirmed they felt safe amongst staff and staff provided care which was personalised and responsive to their needs.
- The registered manager monitored the provision of care through feedback from people and their observations of staff care practices.
Inspected 11 January 2021; report published 17 February 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.
The ratings in context
Looking at the five areas: Well-led is rated below Good; 4 other areas are Good.
Across Gloucestershire, 31 of 129 rated agencies are Requires improvement for Well-led (24%).
The Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Ratings for safety, care and leadership
- Safe106 of 129 in Gloucestershire
- Effective116 of 129 in Gloucestershire
- Caring113 of 129 in Gloucestershire
- Responsive115 of 129 in Gloucestershire
- Well-led31 of 129 in Gloucestershire
CQC key question ratings, published 17 February 2021. Under each rating: how many agencies in Gloucestershire share it.
How long it has been running
Registered in October 2019, it has 7 years on the CQC register.
There is a single overall rating on record, Good (February 2021).
No new overall rating has been published for 5 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Gloucestershire Community Support Services, 1.6 miles away.
13 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Highnam with Haw Bridge ward, classed by ONS as smaller rural (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.
Rating history
- Feb 2021
- Today Rating 5 years old
CQC rating timeline for this address.
Published inspection reports
- CQC inspection report 17 February 2021
The neighbourhood
- Ward
- Highnam with Haw Bridge
- Parliamentary constituency
- Forest of Dean
- Integrated care board
- NHS Gloucestershire Integrated Care Board
- Setting
- Smaller rural · nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in GL2 (34)
Bigger map · Get directions · OpenStreetMap (ODbL)
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Needs it is registered to meet
Specialisms as registered with CQC.
What it may cost
We estimate visits from BLACK & WHITE GROUP limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
If savings are under the upper limit (£23,250 in England), Gloucestershire Council may pay part of the cost after a free care needs assessment.
The company behind BLACK & WHITE GROUP limited
BLACK & WHITE GROUP limited is run by Black And White Group Limited (company 10371444), incorporated in 2016, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Family reviews
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Where BLACK & WHITE GROUP limited stands locally
- Rated Good. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
- Its rating (February 2021) is more recent than 36% of agency ratings in Gloucestershire.
- Registered with CQC in 2019: it has been registered longer than 59% of home care agencies in the area.
- It lists 2 specialisms with CQC; the typical agency in Gloucestershire lists 5.
- Areas CQC rated below Good: Well-led (25% of home care agencies in Gloucestershire are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Gloucestershire. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Similar home care agencies near Gloucester, rated recently
- Foundation HouseOct 2026 · 0.9 miles
- Care at Home GloucesterJul 2026 · 1.0 miles
- P & N Healthcare Services Ltd - GloucesterApr 2026 · 1.1 miles
Quick answers about BLACK & WHITE GROUP limited
- How is BLACK & WHITE GROUP limited rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- How much does BLACK & WHITE GROUP limited charge?
- BLACK & WHITE GROUP limited's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Which provider runs BLACK & WHITE GROUP limited?
- On CQC's register the provider is Black and White Group Limited.
- What kind of care can BLACK & WHITE GROUP limited offer?
- BLACK & WHITE GROUP limited is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- When did CQC last rate BLACK & WHITE GROUP limited?
- CQC published the current rating on 17 February 2021, 5 years ago. Older ratings are common, so ask about changes since.
- Does BLACK & WHITE GROUP limited support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- Is BLACK & WHITE GROUP limited a registered provider?
- Registered, yes: location 1-7644360837 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in February 2021.
- Where is BLACK & WHITE GROUP limited based?
- Unit 5 Highnam Business Centre, Newent Road, Highnam, Gloucester, GL2 8DN. That is the office; visits happen in your own home, so confirm your area is covered.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.