Home care agency · Gloucester

Flexicare Stroud Ltd

Rated Outstanding by CQC Rating published 18 January 2022 Rating 4 years old

Typical fee here £31.50–£38.50 an hour Estimate

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Top rated 2026 · one of the services in Gloucestershire rated Outstanding by CQC

Rated 4 years ago. CQC's last published rating for this service is from January 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Older people painting together at an activity session Illustrative photo, not of Flexicare Stroud Ltd
Address
Unit 14a, The Steadings Business Centre, Maisemore, Gloucester, GL2 8EY
Run by
Flexicare Home Services Stroud Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2020 (6 years)
Registered manager
Joanne Holder
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10917122)
Last CQC check
18 Jan 2022
Typical fees Estimated
£31.50–£38.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Personal care

CQC page for this service · CQC location ID 1-8451740865

About Flexicare Stroud Ltd

Registered with CQC as a home care agency, Flexicare Stroud Ltd is based in Gloucester, run by Flexicare Home Services Stroud Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.

Its latest CQC rating is Outstanding overall (January 2022). It is one of 107 CQC-registered home care agencies that have an office within 7 miles of Gloucester; 56 of those are rated Good or Outstanding.

History with CQC

Flexicare Stroud Ltd has been registered with CQC since February 2020, about 6 years.

CQC has published 2 overall ratings for it (2018–2022), starting at Good and improving to Outstanding.

The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

Reading Flexicare Stroud Ltd's CQC ratings

Area by area, Effective, Caring, Responsive and Well-led are rated Outstanding; 1 other area is Good.

Across Gloucestershire, 3 of 129 rated agencies are Outstanding for Effective (2%), while 10 of 129 rated agencies are Outstanding for Caring (8%), while 7 of 129 rated agencies are Outstanding for Responsive (5%), while 11 of 129 rated agencies are Outstanding for Well-led (9%).

The report's Effective, Caring, Responsive and Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.

The five key questions

  • SafeGood106 of 129 in Gloucestershire
  • EffectiveOutstanding3 of 129 in Gloucestershire
  • CaringOutstanding10 of 129 in Gloucestershire
  • ResponsiveOutstanding7 of 129 in Gloucestershire
  • Well-ledOutstanding11 of 129 in Gloucestershire

Source: CQC, published 18 January 2022. Under each rating: how many agencies in Gloucestershire share it; for example, 3 of 129 agencies in Gloucestershire rated Outstanding for Effective.

Budgeting for this agency

We estimate visits from Flexicare Stroud Ltd at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

People with savings under £23,250 may get help from Gloucestershire Council after a needs and financial assessment.

Registered specialisms

As listed with the regulator.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Radis Community Care (Gloucester), under 0.5 miles away.

9 of the 14 nearest rated agencies have a more recent rating than this one.

It sits in Highnam with Haw Bridge ward, classed by ONS as smaller rural (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.

Rating history

  1. Mar 2018 Good
  2. Jan 2022 Outstanding
  3. Today Rating 4 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

Published inspection reports

Location and local area

Ward
Highnam with Haw Bridge
Parliamentary constituency
Forest of Dean
NHS area (integrated care board)
NHS Gloucestershire Integrated Care Board
Urban or rural
Smaller rural (nearer to a major town or city)
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Home care in GL2 (34)

Larger map · Plan a journey · Map © OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.

The registered provider

Flexicare Stroud Ltd is run by Flexicare Homeservices Stroud Ltd (company 10917122), incorporated in 2017, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is other social work without accommodation.

From the latest CQC inspection

  • We heard positive views about the service from people, their relatives and professionals such as, "Flexicare have been absolutely brilliant.", "Flexicare have fulfilled all the requirements we have asked of them." and "It's the best company I've had.
  • I don't feel rushed and they do everything I want them to do." Strong leadership had created an exceptionally positive culture within the service.
  • This drove an innovative and creative approach with people at the heart of the service, they received the high standard of care and support expected.
  • Staff in all roles were exceptionally positive and motivated to provide a high standard service and were proud to work for Flexicare.

Inspected 24 November 2021; report published 18 January 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.

Family reviews

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Where Flexicare Stroud Ltd stands locally

  • Rated Outstanding. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
  • Its rating (January 2022) is more recent than 47% of agency ratings in Gloucestershire.
  • Registered with CQC in 2020: it has been registered longer than 57% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Gloucestershire lists 5.

Compared with every CQC-registered home care agency in Gloucestershire. Source: CQC register, Oct 2026.

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Guides for families

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What families ask about Flexicare Stroud Ltd

Who runs Flexicare Stroud Ltd?
Flexicare Stroud Ltd is run by Flexicare Home Services Stroud Ltd, the registered provider on the CQC register.
What kind of care can Flexicare Stroud Ltd offer?
Flexicare Stroud Ltd is registered for homecare agencies. Ask which of these it provides at the moment.
Is Flexicare Stroud Ltd rated well for safety?
The five CQC areas: Safe: Good; Effective: Outstanding; Caring: Outstanding; Responsive: Outstanding; Well-led: Outstanding. Safe and Well-led tend to say most about day-to-day reliability.
What are Flexicare Stroud Ltd's fees?
No fee list from Flexicare Stroud Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Flexicare Stroud Ltd registered with CQC?
Registered, yes: location 1-8451740865 on the Care Quality Commission register, listed as a home care agency and was rated Outstanding overall in January 2022.
Where is Flexicare Stroud Ltd?
The agency works from Unit 14a, The Steadings Business Centre, Maisemore, Gloucester, GL2 8EY; ask which postcodes its carers cover.
How recent is Flexicare Stroud Ltd's CQC rating?
The latest rating is dated 18 January 2022, 4 years ago; ask whether there have been changes since.
Can Flexicare Stroud Ltd care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.

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In Gloucestershire

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Flexicare Stroud Ltd: Top rated 2026, rated Outstanding by CQC, on The Care Panel

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