Home care agency · Gloucester

Flexicare Home Services UK Ltd

Rated Outstanding by CQC Rating published 12 January 2022 Rating 4 years old

Typical fee here £31.50–£38.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Top rated 2026 · one of the services in Gloucestershire rated Outstanding by CQC

Rated 4 years ago. CQC's last published rating for this service is from January 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of Flexicare Home Services UK Ltd
Address
Unit 14, The Steadings Business Centre, Maisemore, Gloucester, GL2 8EY
Run by
Flexicare Homeservices UK Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
March 2020 (6 years)
Registered manager
Heidi Michelle Moroney
Company check
Active, trading since 2007 (18 years), accounts up to date (Companies House 06431369)
Last CQC check
12 Jan 2022
Typical fees Estimated
£31.50–£38.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

CQC regulated activities: Personal care

See this service on the CQC website · CQC location ID 1-8490886083

Introducing Flexicare Home Services UK Ltd

Flexicare Home Services UK Ltd in Gloucester is registered with the Care Quality Commission as a home care agency, run by Flexicare Homeservices UK Limited. The service is registered to support adults of all ages and lists physical disabilities and sight or hearing loss among its specialisms.

CQC rated it Outstanding overall (January 2022). It is one of 107 CQC-registered home care agencies that have an office within 7 miles of Gloucester; 56 of those are rated Good or Outstanding.

Ownership and company checks

Flexicare Home Services UK Ltd is run by Flexicare Homeservices Uk Limited (company 06431369), incorporated in 2007, 12 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.

Its registered business activity is other social work without accommodation.

Ratings over time

  1. Sep 2015 Good
  2. Dec 2017 Outstanding
  3. Jan 2022 Outstanding
  4. Today Rating 4 years old

Overall ratings CQC has published for this location, oldest first.

Reports on the CQC website

Area and map

Ward
Highnam with Haw Bridge
Parliamentary constituency
Forest of Dean
Integrated care board
NHS Gloucestershire Integrated Care Board
ONS area type
Smaller rural: nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Home care in GL2 (34)

Larger map · Get directions · Map © OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. The office location; ask which streets and villages carers cover.

Specialisms

Specialisms as registered with CQC.

The five key questions

  • SafeGood106 of 129 in Gloucestershire
  • EffectiveOutstanding3 of 129 in Gloucestershire
  • CaringOutstanding10 of 129 in Gloucestershire
  • ResponsiveOutstanding7 of 129 in Gloucestershire
  • Well-ledOutstanding11 of 129 in Gloucestershire

CQC key question ratings, published 12 January 2022. Under each rating: how many agencies in Gloucestershire share it; for example, 3 of 129 agencies in Gloucestershire rated Outstanding for Effective.

What the ratings tell you

For Flexicare Home Services UK Ltd, Effective, Caring, Responsive and Well-led are rated Outstanding; 1 other area is Good.

Across Gloucestershire, 3 of 129 rated agencies are Outstanding for Effective (2%), while 10 of 129 rated agencies are Outstanding for Caring (8%), while 7 of 129 rated agencies are Outstanding for Responsive (5%), while 11 of 129 rated agencies are Outstanding for Well-led (9%).

Outstanding ratings for a single area are uncommon; the Effective, Caring, Responsive and Well-led section of the report gives examples of what inspectors saw.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Radis Community Care (Gloucester), under 0.5 miles away.

10 of the 14 nearest rated agencies have a more recent rating than this one.

It sits in Highnam with Haw Bridge ward, classed by ONS as smaller rural (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.

Costs to expect

We estimate visits from Flexicare Home Services UK Ltd at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

With savings below £23,250, Gloucestershire Council may contribute once it has carried out a free needs assessment.

Track record

Registered in March 2020, it has 6 years on the CQC register.

CQC has published 3 overall ratings for it (2015–2022), starting at Good and improving to Outstanding.

No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

The inspection, summarised

  • This drove an innovative and creative approach with people at the heart of the service, they received the high standard of care and support expected.
  • Staff in all roles were exceptionally positive and motivated to provide a high standard service and were proud to work for Flexicare.
  • People received care which was safe, and staff understood how to support people to maintain their safety.
  • The provider checked the suitability of new staff through robust recruitment processes.

Inspected 23 November 2021; report published 12 January 2022; supporting 60 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

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Flexicare Home Services UK Ltd against its area

  • Rated Outstanding. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
  • Its rating (January 2022) is more recent than 46% of agency ratings in Gloucestershire.
  • Registered with CQC in 2020: it has been registered longer than 56% of home care agencies in the area.
  • It lists 4 specialisms with CQC; the typical agency in Gloucestershire lists 5.

All figures compare it with other home care agencies in Gloucestershire; CQC register, Oct 2026.

Nearby options

Guides for families

Gloucester: home care agencies inspected recently

Flexicare Home Services UK Ltd: common questions

Where is Flexicare Home Services UK Ltd?
Unit 14, The Steadings Business Centre, Maisemore, Gloucester, GL2 8EY. That is the office; visits happen in your own home, so confirm your area is covered.
Is Flexicare Home Services UK Ltd registered with CQC?
Yes. Flexicare Home Services UK Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-8490886083) and was rated Outstanding overall in January 2022.
Can Flexicare Home Services UK Ltd care for someone with dementia?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
When did CQC last rate Flexicare Home Services UK Ltd?
The latest rating is dated 12 January 2022, 4 years ago; ask whether there have been changes since.
What type of care does Flexicare Home Services UK Ltd provide?
Its CQC registration covers homecare agencies. Ask Flexicare Home Services UK Ltd how it would adapt if needs increase.
Who is the registered provider for Flexicare Home Services UK Ltd?
The registered provider is Flexicare Homeservices UK Limited, according to CQC.
What are Flexicare Home Services UK Ltd's fees?
No fee list from Flexicare Home Services UK Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
How is Flexicare Home Services UK Ltd rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Outstanding; Caring: Outstanding; Responsive: Outstanding; Well-led: Outstanding. Start with Safe and Well-led when reading the report.

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In Gloucestershire

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