Home care agency · Bury St Edmunds

Oxlip House

Rated Good by CQC Rating published 1 August 2019 Rating 7 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from August 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A home carer helping an older man with his hair at home Illustrative photo, not of Oxlip House
Address
Airfield Road, Bury St Edmunds, IP32 7RH
Type of provider
Charity (registered charity 1048355)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
June 2011 (15 years)
Registered manager
Tara Carolyn Barber
Company check
Active, trading since 1995 (31 years), accounts up to date (Companies House 03073089)
Last CQC check
1 Aug 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Licensed by CQC for: Personal care

Open CQC's full report · CQC location ID 1-261437952

Introducing Oxlip House

Oxlip House in Bury St Edmunds is registered with the Care Quality Commission as a home care agency, run by The Orders Of St. John Care Trust. It is registered to support older people.

CQC rated it Good overall (August 2019). It is one of 22 CQC-registered home care agencies that have an office within 7 miles of Bury St Edmunds; 12 of those are rated Good or Outstanding.

Key points from CQC's visit

  • People using the service were happy and well cared for.
  • They were cared for in a way which reflected their preferences and met their needs.
  • They liked the care staff and told us they were polite, caring and kind.
  • The care staff arrived on time and stayed for the right length of time for each visit.

Inspected 25 June 2019; report published 1 August 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Who the service is registered for

From the CQC register; ask how each need is met in practice.

Ownership and company checks

Oxlip House is run by The Orders Of St. John Care Trust (company 03073089), incorporated in 1995, 15 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 12 active directors and there is no insolvency history.

Its registered business activity is nursing care and residential care for older and disabled people.

The Orders Of St. John Care Trust runs 55 CQC-registered services across 7 council areas; 51 of the 54 with a rating are Good or Outstanding (94%), against 84% for the same mix of services across England.

It trades under the Orders of St John Care Trust brand, which covers 58 services run by 3 registered providers.

Ratings over time

  1. Jan 2015 Good
  2. Dec 2016 Good
  3. Aug 2019 Good
  4. Today Rating 7 years old

The location's rating record from CQC, from first to latest.

Reports on the CQC website

Area and map

Ward
Moreton Hall
Parliamentary constituency
Bury St Edmunds and Stowmarket
Integrated care board
NHS Norfolk and Suffolk Integrated Care Board
Setting
Urban (further from a major town or city)
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Home care in IP32 (6)

Larger map · How to get there · OpenStreetMap (ODbL)

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.

History with CQC

CQC registration dates from June 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 3 overall ratings for it (2015–2019), starting at Good and staying Good every time.

No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

6 reports have been published for this location, most recently on 1 August 2019.

CQC ratings, area by area

  • SafeGood127 of 145 in Suffolk
  • EffectiveGood131 of 144 in Suffolk
  • CaringGood125 of 144 in Suffolk
  • ResponsiveGood124 of 144 in Suffolk
  • Well-ledGood104 of 145 in Suffolk

From CQC's latest report, published 1 August 2019. Under each rating: how many agencies in Suffolk share it.

What the ratings tell you

Oxlip House has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 103 of the 144 other agencies in Suffolk that CQC has rated.

How it fits locally

There are 18 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Lots of Care Ltd, under 0.5 miles away.

9 of the 13 nearest rated agencies have a more recent rating than this one.

It sits in Moreton Hall ward, classed by ONS as urban (further from a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.

Budgeting for this agency

We estimate visits from Oxlip House at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

With savings below £23,250, Suffolk Council may contribute once it has carried out a free needs assessment.

Family reviews

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Oxlip House against its area

  • Rated Good. Across Suffolk, 89% of the 145 rated home care agencies are Good or Outstanding and 19 are Outstanding.
  • Its rating (August 2019) is more recent than 31% of agency ratings in Suffolk.
  • Registered with CQC in 2011: it has been registered longer than 87% of home care agencies in the area.
  • It lists 1 specialisms with CQC; the typical agency in Suffolk lists 5.

Benchmarked against all CQC-registered home care agencies in Suffolk (Oct 2026).

Nearest home care agencies

Guides for families

Similar home care agencies near Bury St Edmunds, rated recently

What families ask about Oxlip House

What services is Oxlip House registered for?
Its CQC registration covers homecare agencies. Ask Oxlip House how it would adapt if needs increase.
Who is the registered provider for Oxlip House?
The registered provider is The Orders Of St. John Care Trust, according to CQC.
How much does Oxlip House charge?
Oxlip House has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
How is Oxlip House rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What is Oxlip House's address?
Its office is at Airfield Road, Bury St Edmunds, IP32 7RH. Carers travel to people's homes, so check it covers your street.
Is Oxlip House registered with CQC?
Yes: CQC lists it as a home care agency under location ID 1-261437952 and was rated Good overall in August 2019.
Is Oxlip House registered for dementia care?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
When was Oxlip House last inspected?
The rating now shown was published on 1 August 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.

Agencies in neighbouring towns

In Suffolk

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Oxlip House: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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