Care home · Crawley
Jane House
Typical fee here £1,400–£1,710 a week Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Jane House- Address
- Effingham Road, Copthorne, Crawley, RH10 3HZ
- Run by
- Adelaide Care Limited (4 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 8 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- November 2015 (10 years)
- Registered manager
- Aman Jude Andrea Grace Hardy
- Company check
- Active, trading since 2004 (22 years), accounts up to date (Companies House 05261452)
- Last CQC check
- 31 Oct 2024
- Typical fees Estimated
- £1,400–£1,710 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
More in Copthorne: Care homes in Copthorne (6) · Care homes for elderly care in Copthorne · Care homes for learning disability care in Copthorne · Care homes for care for adults under 65 in Copthorne
Full report at cqc.org.uk · CQC location ID 1-2252013282
The service in brief
Jane House is a CQC-registered residential care home in Crawley, run by Adelaide Care Limited. Its CQC registration covers adults of all ages, including people living with learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Requires improvement overall (October 2024). Safe and Well-led were rated Requires improvement. It is one of 6 CQC-registered care homes in and around Copthorne; 4 of those are rated Good or Outstanding.
From the latest CQC inspection
- The service had declined since the previous assessment.
- We found three breaches of the legal regulations relating to governance, and dignity and respect.
- Staff did not always assess risks to people’s health and safety.
- People could not be assured risks to them were mitigated.
Inspected 18 November 2020; report published 4 December 2020. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Who runs it
Jane House is run by Adelaide Care Limited (company 05261452), incorporated in 2004, 11 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Adelaide Care Limited runs 4 CQC-registered services across 3 council areas; 3 of the 4 with a rating are Good or Outstanding (75%), against 84% for the same mix of services across England.
2 of its services are in Surrey.
The five key questions
- Safe50 of 325 in Surrey
- Effective286 of 325 in Surrey
- Caring292 of 325 in Surrey
- Responsive273 of 325 in Surrey
- Well-led67 of 325 in Surrey
CQC key question ratings, published 31 October 2024. Under each rating: how many care homes in Surrey share it.
Specialisms
Specialisms as registered with CQC.
Rating history
- Jun 2017
- Dec 2019
- Dec 2020
- Oct 2024
- Today Rating 1 year old
Every overall rating on record for this location, earliest first.
CQC reports
- CQC inspection report 4 December 2020
- CQC inspection report 20 December 2019
- CQC inspection report 14 June 2017
Food safety inspection
Food hygiene status: exempt, from an inspection on 1 January 1901 by Tandridge. On a visit, ask to see this week's menu and how residents choose what they eat.
From the Food Standards Agency (listed as "Jane House"). Open Government Licence.
Area and map
- Ward
- Burstow, Horne & Outwood
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- East Surrey
- NHS planning area
- NHS Surrey and Sussex Integrated Care Board
- Area classification
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Care homes in RH10 (14)
Open the full map · Plan a journey · OpenStreetMap (ODbL)
Local amenities
- Bus stop 520 m (6 min walk) · 2 stops within 600 m
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
How long it has been running
CQC registration dates from November 2015, so the service has been operating for around 10 years under its current registration.
CQC has published 4 overall ratings for it (2017–2024), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.
CQC lists 3 reports for this location, the latest dated 4 December 2020.
What it may cost
We estimate Jane House at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.
Ask how often fees rise and whether they go up if care needs increase.
With savings below £23,250, Surrey Council may contribute once it has carried out a free needs assessment.
Strengths and weak spots in the ratings
Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.
Across Surrey, 50 of 325 rated care homes are Requires improvement for Safe (15%), while 67 of 325 rated care homes are Requires improvement for Well-led (21%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
The local picture
There are 9 other care homes within 3 miles, 7 of them rated Good or Outstanding; the nearest is Heatherley - Care Home with Nursing Physical Disabilities, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (3 of the nearest 25); sight or hearing loss (7 of the nearest 25).
1 of the 24 nearest rated care homes has a more recent rating than this one.
It sits in Burstow, Horne & Outwood ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Few everyday amenities are within a short walk, so visitors will mostly come by car; the nearest bus stop is under 0.5 miles away.
Family reviews
There are no reviews of Jane House yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Jane House in local context
- Rated Requires improvement. Across Surrey, 82% of the 322 rated care homes are Good or Outstanding and 15 are Outstanding.
- Its rating (October 2024) is more recent than 71% of care home ratings in Surrey.
- With 8 beds it is smaller than 77% of care homes in Surrey, where the typical home has 35.
- Registered with CQC in 2015: it has been registered longer than 47% of care homes in the area.
- It lists 5 specialisms with CQC; the typical care home in Surrey lists 3.
- Areas CQC rated below Good: Safe (16% of care homes in Surrey are also rated below Good here); Well-led (22% of care homes in Surrey are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered care home in Surrey. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Newer ratings near Copthorne
- GreenwaysJan 2026
Jane House questions answered
- When did CQC last rate Jane House?
- The rating now shown was published on 31 October 2024, 1 year ago. Ask what has changed since then, for example in management or staffing.
- Is Jane House registered for dementia care?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- Is Jane House regulated by the Care Quality Commission?
- It is. The CQC register records Jane House as a care home, location ID 1-2252013282 and was rated Requires improvement overall in October 2024.
- Where is Jane House?
- It is at Effingham Road, Copthorne, Crawley, RH10 3HZ.
- What services is Jane House registered for?
- Jane House is registered for residential homes. Ask which of these it provides at the moment.
- Is Jane House rated well for safety?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- How much does Jane House charge?
- Jane House hasn't shared a price list with us. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). Request a written quote and check what is charged on top.
- Who is the registered provider for Jane House?
- Adelaide Care Limited is the registered provider for Jane House.
- How many beds does Jane House have?
- Jane House is registered for up to 8 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Care homes in nearby towns
In Surrey
Free download
Visiting care homes? Take this 40-point checklist
Forty questions on staffing, daily life, rooms, fees and the contract, laid out so you can compare three homes.
Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.
Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.