Care home · Reigate
Woodcroft
Typical fee here £1,400–£1,710 a week Estimate
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Illustrative photo, not of Woodcroft- Address
- 69 Lonesome Lane, Reigate, RH2 7QT
- Run by
- Millsted Care Ltd
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 6 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Dana Thompson
- Company check
- Active, trading since 1996 (30 years), accounts up to date (Companies House 03174362)
- Last CQC check
- 5 Aug 2022
- Typical fees Estimated
- £1,400–£1,710 a week for residential care. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
More in Reigate: Care homes in Reigate (13) · Best rated care homes in Reigate · Care homes for physical disability care in Reigate · Care homes for care for adults under 65 in Reigate
CQC page for this service · CQC location ID 1-120032440
The service in brief
Woodcroft in Reigate is registered with the Care Quality Commission as a residential care home, run by Millsted Care Ltd. The service is registered to support adults under 65 and lists physical disabilities and learning disabilities among its specialisms.
CQC rated it Requires improvement overall (August 2021). Safe, Effective, Caring, Responsive and Well-led were rated Requires improvement. It is one of 13 CQC-registered care homes in and around Reigate; 8 of those are rated Good or Outstanding.
Who runs it
Woodcroft is run by Millsted Care Ltd (company 03174362), incorporated in 1996, 14 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
How long it has been running
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 4 overall ratings for it (2016–2022), starting at Good and falling to Inspected but not rated.
No new overall rating has been published for 5 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
The CQC website holds 6 reports for it, the latest from 5 August 2022.
What it may cost
We estimate Woodcroft at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.
Ask how often fees rise and whether they go up if care needs increase.
People with savings under £23,250 may get help from Surrey Council after a needs and financial assessment.
Key points from CQC's visit
- We found some improvements were needed in relation to infection control practices at the service in relation to preventing visitors from catching and spreading infections.
- Although we were told visitors were asked for evidence of a negative lateral flow device (LFD) test on arrival and their temperature was taken, this did not happen when we arrived.
- In addition, we were given differing responses to how often staff should carry out LFDs each week.
- We were assured however, by senior management's response to this situation.
Inspected 6 July 2022; report published 5 August 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Greensand House, 0.9 miles away.
15 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in South Park & Woodhatch ward, classed by ONS as smaller rural (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
CQC ratings, area by area
- Safe50 of 325 in Surrey
- Effective31 of 325 in Surrey
- Caring17 of 325 in Surrey
- Responsive28 of 325 in Surrey
- Well-led67 of 325 in Surrey
Ratings from CQC's most recent report, published 11 August 2021. Under each rating: how many care homes in Surrey share it.
Strengths and weak spots in the ratings
Area by area, Safe, Effective, Caring, Responsive and Well-led are rated below Good.
Across Surrey, 50 of 325 rated care homes are Requires improvement for Safe (15%), while 31 of 325 rated care homes are Requires improvement for Effective (10%), while 17 of 325 rated care homes are Requires improvement for Caring (5%), while 28 of 325 rated care homes are Requires improvement for Responsive (9%), while 67 of 325 rated care homes are Requires improvement for Well-led (21%).
The Safe, Effective, Caring, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Who they support
Registration details from CQC.
Earlier inspections
- May 2016
- Nov 2018
- Aug 2021
- Aug 2022
- Today Rating 5 years old
Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.
Reports on the CQC website
- CQC inspection report 5 August 2022
- CQC inspection report 11 August 2021
- CQC inspection report 9 November 2018
- CQC inspection report 4 May 2016
- Inspection report 13 May 2014
- Inspection report 16 May 2013
Area and map
- Ward
- South Park & Woodhatch
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- Reigate
- Local NHS (ICB)
- NHS Surrey and Sussex Integrated Care Board
- Type of area
- Smaller rural: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Care homes in RH2 (12)
Larger map · Route planner · © OpenStreetMap contributors
Nearby
- GP surgery Parkview Back Pain & Sports Injury Centre, 1.3 km (17 min walk)
- Pharmacy Woodhatch Pharmacy, 1.4 km (18 min walk)
- Park 910 m (11 min walk)
- Café The Lakes Cafe, 960 m (12 min walk)
- Place of worship Emmanuel Church, 830 m (10 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Family reviews
Nobody has reviewed Woodcroft here yet. Have you used it? A short, honest review helps the next family decide.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Compared with other care homes locally
- Rated Requires improvement. Across Surrey, 82% of the 322 rated care homes are Good or Outstanding and 15 are Outstanding.
- Its rating (August 2021) is more recent than 30% of care home ratings in Surrey.
- With 6 beds it is smaller than 81% of care homes in Surrey, where the typical home has 35.
- Registered with CQC in 2011: it has been registered longer than 73% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Surrey lists 3.
- Areas CQC rated below Good: Safe (16% of care homes in Surrey are also rated below Good here); Effective (10% of care homes in Surrey are also rated below Good here); Caring (5% of care homes in Surrey are also rated below Good here); Responsive (9% of care homes in Surrey are also rated below Good here); Well-led (22% of care homes in Surrey are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered care home in Surrey. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Other care homes near Reigate with recent ratings
- Priors Mead Care HomeJun 2025
Woodcroft questions answered
- What type of care does Woodcroft provide?
- CQC lists Woodcroft under: residential homes. Check which of these it is actively providing now.
- Is Woodcroft regulated by the Care Quality Commission?
- Woodcroft is on the CQC register as a care home (ID 1-120032440) and was rated Requires improvement overall in August 2021.
- What is Woodcroft's address?
- It is at 69 Lonesome Lane, Reigate, RH2 7QT.
- When did CQC last rate Woodcroft?
- The latest rating is dated 11 August 2021, 5 years ago; ask whether there have been changes since.
- Can Woodcroft care for someone with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- Which provider runs Woodcroft?
- On CQC's register the provider is Millsted Care Ltd.
- How many beds does Woodcroft have?
- Woodcroft has 6 registered places. Ask how many are free now and which rooms have en-suites.
- Is Woodcroft rated well for safety?
- The five CQC areas: Safe: Requires improvement; Effective: Requires improvement; Caring: Requires improvement; Responsive: Requires improvement; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- What are Woodcroft's fees?
- Woodcroft hasn't shared a price list with us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). A written quote should spell out weekend, bank holiday and short-notice rates.
Care homes in neighbouring towns
In Surrey
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.