Home care agency · Cheltenham
Alpha Care Services
Illustrative photo, not of Alpha Care Services- Address
- 5 Tarlings Yard, Church Road, Bishops Cleeve, Cheltenham, GL52 8RN
- Run by
- Ms Amanda Gaunt
- Service
- Home care agency
- Registered with CQC
- November 2016 (9 years)
- Registered manager
- *
- Last CQC check
- 8 Mar 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered to provide: Personal care
Open CQC's full report · CQC location ID 1-3054899130
The service in brief
Registered with CQC as a home care agency, Alpha Care Services is based in Cheltenham, run by Ms Amanda Gaunt. It supports adults of all ages, with registered specialisms in dementia and mental health conditions.
Its latest CQC rating is Good overall (March 2019). Well-led was rated Requires improvement. It is one of 34 CQC-registered home care agencies that have an office within 7 miles of Cheltenham; 22 of those are rated Good or Outstanding.
Costs to expect
We estimate visits from Alpha Care Services at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Council help is possible below £23,250 in savings: ask Gloucestershire Council for a free care needs assessment.
Choice nearby
There are 9 other agencies within 3 miles, 6 of them rated Good or Outstanding; the nearest is My-Care Healthcare Ltd, under 0.5 miles away.
Every one of the 20 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Cleeve West ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.
Track record
CQC registration dates from November 2016, so the service has been operating for around 9 years under its current registration.
CQC has published 2 overall ratings for it (2018–2019), starting at Requires improvement and improving to Good.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Reports on record: 2, with the most recent dated 8 March 2019.
The company behind Alpha Care Services
Alpha Care Services is the only service its provider, Ms Amanda Gaunt, runs, so it is an independent, single-site operator rather than part of a chain.
CQC ratings, area by area
- Safe106 of 129 in Gloucestershire
- Effective116 of 129 in Gloucestershire
- Caring113 of 129 in Gloucestershire
- Responsive115 of 129 in Gloucestershire
- Well-led31 of 129 in Gloucestershire
CQC key question ratings, published 8 March 2019. Under each rating: how many agencies in Gloucestershire share it.
The inspection, summarised
- About the service: Alpha Care Services provides personal care and support to people living in their own home.
- Their care plans provided staff with the information they needed to support people.
- Staff always asked for people's consent before they supported them. • There were sufficient staff available to ensure people were supported by familiar staff who understood their needs.
- However, further systems and tools needed to be implemented to ensure good quality assurance practices would be followed to avoid breaching a legal requirement in future.
Inspected 11 February 2019; report published 8 March 2019. From the regulator's own summary (Open Government Licence). Read the full report.
Specialisms
Specialisms as registered with CQC.
Rating history
- Jan 2018
- Mar 2019
- Today Rating 7 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 8 March 2019
- CQC inspection report 9 January 2018
Location and local area
- Ward
- Cleeve West
- Parliamentary constituency
- Tewkesbury
- Local NHS (ICB)
- NHS Gloucestershire Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Home care in GL52 (6)
Larger map · Plan a journey · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.
The ratings in context
Area by area, Well-led is rated below Good; 4 other areas are Good.
Across Gloucestershire, 31 of 129 rated agencies are Requires improvement for Well-led (24%).
If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Alpha Care Services stands locally
- Rated Good. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
- Its rating (March 2019) is more recent than 11% of agency ratings in Gloucestershire.
- Registered with CQC in 2016: it has been registered longer than 74% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Gloucestershire lists 5.
- Areas CQC rated below Good: Well-led (25% of home care agencies in Gloucestershire are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Gloucestershire as at Oct 2026.
Nearest home care agencies
Guides for families
Similar home care agencies near Cheltenham, rated recently
- Adelfi Care ServicesOct 2025 · 1.4 miles
- Brighter Home CareJul 2026 · 2.8 miles
- Your Life (Cheltenham)Sep 2026 · 3.5 miles
Alpha Care Services: common questions
- Is Alpha Care Services a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-3054899130 and was rated Good overall in March 2019.
- Where is Alpha Care Services based?
- The agency works from 5 Tarlings Yard, Church Road, Bishops Cleeve, Cheltenham, GL52 8RN; ask which postcodes its carers cover.
- How recent is Alpha Care Services's CQC rating?
- The latest rating is dated 8 March 2019, 7 years ago; ask whether there have been changes since.
- Can Alpha Care Services care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Who runs Alpha Care Services?
- Ms Amanda Gaunt is the registered provider for Alpha Care Services.
- What type of care does Alpha Care Services provide?
- CQC lists Alpha Care Services under: homecare agencies. Check which of these it is actively providing now.
- How is Alpha Care Services rated for safety and leadership?
- CQC rates five key questions. For Alpha Care Services: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- How much does care from Alpha Care Services cost?
- Alpha Care Services's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Agencies in neighbouring towns
In Gloucestershire
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.