Home care agency · Stoke-on-trent
AR1 Homecare
Illustrative photo, not of AR1 Homecare- Address
- Port Vale FC, Vale Park, Suite 12-14, Hamil Road, Burslem, Stoke-on-trent, ST6 1AW
- Run by
- AR1 Homecare Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2013 (13 years)
- Registered manager
- *
- Company check
- Active, trading since 2013 (13 years), accounts up to date (Companies House 08569315)
- Last CQC check
- 13 Feb 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care
More in Stoke-on-Trent: Home care in Stoke-on-Trent (109) · Best rated home care agencies in Stoke-on-Trent · Dementia care at home in Stoke-on-Trent · Elderly care at home in Stoke-on-Trent · Physical disability care at home in Stoke-on-Trent · Live-in care in Stoke-on-Trent
Open CQC's full report · CQC location ID 1-826538522
The service in brief
AR1 Homecare is a CQC-registered home care agency in Stoke-on-trent, run by AR1 Homecare Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.
At its most recent rating, CQC judged it Good overall (February 2019). Well-led was rated Requires improvement. It is one of 109 CQC-registered home care agencies that have an office within 7 miles of Stoke-on-Trent; 45 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
Looking at the five areas: Well-led is rated below Good; 4 other areas are Good.
Across Stoke-on-Trent, 11 of 42 rated agencies are Requires improvement for Well-led (26%).
If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.
Needs it is registered to meet
As listed with the regulator.
Who runs it
AR1 Homecare is run by Ar1 Homecare Limited (company 08569315), incorporated in 2013.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is other social work without accommodation.
Costs to expect
We estimate visits from AR1 Homecare at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Council help is possible below £23,250 in savings: ask Stoke-on-Trent Council for a free care needs assessment.
The five key questions
- Safe32 of 42 in Stoke-on-Trent
- Effective37 of 42 in Stoke-on-Trent
- Caring39 of 42 in Stoke-on-Trent
- Responsive39 of 42 in Stoke-on-Trent
- Well-led11 of 42 in Stoke-on-Trent
Source: CQC, published 13 February 2019. Under each rating: how many agencies in Stoke-on-Trent share it.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Care Wings Stoke, under 0.5 miles away.
12 of the 14 nearest rated agencies have a more recent rating than this one.
It sits in Burslem Park ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.
Track record
Registered in July 2013, it has 13 years on the CQC register.
CQC has published 2 overall ratings for it (2017–2019), starting at Requires improvement and improving to Good.
At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
There are 3 CQC reports on file for this address; the newest is from 13 February 2019.
Ratings over time
- Feb 2017
- Feb 2019
- Today Rating 7 years old
Published CQC ratings in date order. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 13 February 2019
- CQC inspection report 17 February 2017
- Inspection report 18 July 2014
Where it is
- Ward
- Burslem Park
- Parliamentary constituency
- Stoke-on-Trent North
- NHS planning area
- NHS Staffordshire and Stoke-on-Trent Integrated Care Board
- Type of area
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in ST6 (21)
Open the full map · Directions · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.
Inspection findings in brief
- : Staff understood their responsibilities to support people to have maximum choice and control of their lives and supported them in the least restrictive way possible.
- However, the provider needed to improve their recording system to consistently show how people had consented to their care.
- Whilst the provider had improved the effectiveness of their quality assurance systems, checks of care plans needed to be improved to ensure they were accurate and reflected people's preferences.
- People were involved in decisions about their care and were happy that staff respected their individual routines.
Inspected 7 January 2019; report published 13 February 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Family reviews
Be the first to review AR1 Homecare. Your experience helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where AR1 Homecare stands locally
- Rated Good. Across Stoke-on-Trent, 79% of the 42 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (February 2019) is more recent than 10% of agency ratings in Stoke-on-Trent.
- Registered with CQC in 2013: it has been registered longer than 93% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Stoke-on-Trent lists 6.
- Areas CQC rated below Good: Well-led (26% of home care agencies in Stoke-on-Trent are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Stoke-on-Trent. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Newer ratings near Stoke-on-Trent
- Teasdale Healthcare LtdFeb 2026 · 1.1 miles
- Key 2 Care StokeOct 2026 · 1.9 miles
- Lilyrose Care Group Ltd - StaffordshireMar 2026 · 2.3 miles
What families ask about AR1 Homecare
- Can AR1 Homecare care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- When did CQC last rate AR1 Homecare?
- The latest rating is dated 13 February 2019, 7 years ago; ask whether there have been changes since.
- Where is AR1 Homecare based?
- Its office is at Port Vale FC, Vale Park, Suite 12-14, Hamil Road, Burslem, Stoke-on-trent, ST6 1AW. Carers travel to people's homes, so check it covers your street.
- Is AR1 Homecare regulated by the Care Quality Commission?
- AR1 Homecare is on the CQC register as a home care agency (ID 1-826538522) and was rated Good overall in February 2019.
- How much does care from AR1 Homecare cost?
- AR1 Homecare hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is AR1 Homecare rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- What kind of care can AR1 Homecare offer?
- CQC lists AR1 Homecare under: homecare agencies. Check which of these it is actively providing now.
- Which provider runs AR1 Homecare?
- On CQC's register the provider is AR1 Homecare Limited.
Agencies in neighbouring towns
In Stoke-on-Trent
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.