Home care agency · Darlington

Ascot Care Agency

Rated Requires improvement by CQC Rating published 25 August 2023 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A carer bringing tea to an older woman at home Illustrative photo, not of Ascot Care Agency
Address
38 Skinnergate, Darlington, DL3 7NR
Run by
Mr Gareth Nesbit
Type of provider
Independent (owner-run)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2013 (13 years)
Registered manager
*
Last CQC check
25 Aug 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Licensed by CQC for: Personal care

See this service on the CQC website · CQC location ID 1-572959151

Ascot Care Agency at a glance

Ascot Care Agency in Darlington is registered with the Care Quality Commission as a home care agency, run by Mr Gareth Nesbit. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Requires improvement overall (August 2023). Safe and Well-led were rated Requires improvement. It is one of 25 CQC-registered home care agencies that have an office within 7 miles of Darlington; 20 of those are rated Good or Outstanding.

How long it has been running

Registered in February 2013, it has 13 years on the CQC register.

CQC has published 3 overall ratings for it (2016–2023), starting at Good and falling to Requires improvement.

No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

There are 5 CQC reports on file for this address; the newest is from 25 August 2023.

What CQC's inspectors reported

  • The content and accuracy of care records, risk assessments and medicines records were not always sufficient.
  • The provider had acted promptly on our feedback and had already started to make positive changes.
  • Most people told us they felt safe and comfortable when staff were supporting them.
  • Medicines were administered by staff who were trained and had their competencies checked regularly.

Inspected 4 August 2023; report published 25 August 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.

The local picture

There are 18 other agencies within 3 miles, 17 of them rated Good or Outstanding; the nearest is Sanctuary Supported Living (Tees Valley Care Services), under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (4 of the nearest 21).

6 of the 18 nearest rated agencies have a more recent rating than this one.

It sits in Park East ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.

Reading Ascot Care Agency's CQC ratings

For Ascot Care Agency, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Darlington, 1 of 18 rated agencies are Requires improvement for Safe (6%), while 1 of 18 rated agencies are Requires improvement for Well-led (6%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

What it may cost

We estimate visits from Ascot Care Agency at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

People with savings under £23,250 may get help from Darlington Council after a needs and financial assessment.

Rating history

  1. Feb 2016 Good
  2. May 2018 Good
  3. Aug 2023 Requires improvement
  4. Today Rating 3 years old

Published CQC ratings in date order. The latest rating is lower than the one before.

Inspection reports to read

Finding it

Ward
Park East
Parliamentary constituency
Darlington
NHS planning area
NHS North East and North Cumbria Integrated Care Board
Urban or rural
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in DL3 (5)

Larger map · How to get there · Map © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.

How CQC rated each area

  • SafeRequires improvement1 of 18 in Darlington
  • EffectiveGood17 of 18 in Darlington
  • CaringGood16 of 18 in Darlington
  • ResponsiveGood17 of 18 in Darlington
  • Well-ledRequires improvement1 of 18 in Darlington

Source: CQC, published 25 August 2023. Under each rating: how many agencies in Darlington share it.

The registered provider

Ascot Care Agency is the only service its provider, Mr Gareth Nesbit, runs, so it is an independent, single-site operator rather than part of a chain.

Registered specialisms

Specialisms as registered with CQC.

Family reviews

No family has reviewed Ascot Care Agency on The Care Panel so far.

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Where Ascot Care Agency stands locally

  • Rated Requires improvement. Across Darlington, 94% of the 18 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (August 2023) is more recent than 61% of agency ratings in Darlington.
  • Registered with CQC in 2013: it has been registered longer than 68% of home care agencies in the area.
  • It lists 9 specialisms with CQC; the typical agency in Darlington lists 6.
  • Areas CQC rated below Good: Safe (6% of home care agencies in Darlington are also rated below Good here); Well-led (6% of home care agencies in Darlington are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in Darlington. Source: CQC register, Oct 2026.

Nearby options

Guides for families

Other home care agencies near Darlington with recent ratings

Frequently asked about Ascot Care Agency

Is Ascot Care Agency registered with CQC?
Registered, yes: location 1-572959151 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in August 2023.
What is Ascot Care Agency's address?
38 Skinnergate, Darlington, DL3 7NR is the agency's office; check it serves your postcode.
When did CQC last rate Ascot Care Agency?
Its current CQC rating dates from 25 August 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Is Ascot Care Agency registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Who runs Ascot Care Agency?
Ascot Care Agency is run by Mr Gareth Nesbit, the registered provider on the CQC register.
What services is Ascot Care Agency registered for?
Registration for Ascot Care Agency covers: homecare agencies. Check which of these it offers today.
How did Ascot Care Agency score on each CQC key question?
CQC rates five key questions. For Ascot Care Agency: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
What are Ascot Care Agency's fees?
Ascot Care Agency's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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