Home care agency · St Austell
Averlea Domiciliary Care
Illustrative photo, not of Averlea Domiciliary Care- Address
- Fore Street, Polgooth, St Austell, PL26 7BP
- Run by
- Mr & Mrs D Evely (2 services)
- Type of provider
- Independent (partnership)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Debbie Clinton
- Last CQC check
- 22 May 2020
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered to provide: Personal care
More in St Austell: Home care in St Austell (20) · Best rated home care agencies in St Austell · Dementia care at home in St Austell · Elderly care at home in St Austell · Live-in care in St Austell · 24-hour care in St Austell
CQC page for this service · CQC location ID 1-116668175
An overview of Averlea Domiciliary Care
Registered with CQC as a home care agency, Averlea Domiciliary Care is based in St Austell, run by Mr & Mrs D Evely. It supports older people, with registered specialisms in dementia.
Its latest CQC rating is Good overall (May 2020). It is one of 20 CQC-registered home care agencies that have an office within 7 miles of St Austell; 15 of those are rated Good or Outstanding.
Track record
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 3 overall ratings for it (2015–2020), starting at Good and staying Good every time.
No new overall rating has been published for 6 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
CQC lists 6 reports for this location, the latest dated 22 May 2020.
CQC ratings, area by area
- Safe77 of 87 in Cornwall
- Effective81 of 87 in Cornwall
- Caring78 of 87 in Cornwall
- Responsive81 of 87 in Cornwall
- Well-led70 of 87 in Cornwall
Source: CQC, published 22 May 2020. Under each rating: how many agencies in Cornwall share it.
Needs it is registered to meet
Registration details from CQC.
Choice nearby
There are 3 other agencies within 3 miles, 3 of them rated Good or Outstanding; the nearest is Forget-Me-Not-Homecare Services, 2.3 miles away.
3 of the 10 nearest rated agencies have a more recent rating than this one.
It sits in St Mewan & Grampound ward, classed by ONS as smaller rural (further from a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Cornwall and the Isles of Scilly ICB.
Reading Averlea Domiciliary Care's CQC ratings
Averlea Domiciliary Care has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 69 of the 86 other agencies in Cornwall that CQC has rated.
Costs to expect
We estimate visits from Averlea Domiciliary Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Cornwall Council for a free care needs assessment.
Earlier inspections
- Sep 2015
- Sep 2017
- May 2020
- Today Rating 6 years old
Published CQC ratings in date order.
CQC documents
- CQC inspection report 22 May 2020
- CQC inspection report 30 September 2017
- CQC inspection report 10 September 2015
- Inspection report 18 October 2013
- Inspection report 22 May 2013
- Inspection report 24 April 2012
The neighbourhood
- Ward
- St Mewan & Grampound
- Council
- Cornwall Council · paying for care
- Parliamentary constituency
- St Austell and Newquay
- Integrated care board
- NHS Cornwall and the Isles of Scilly Integrated Care Board
- Area classification
- Smaller rural: further from a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in PL26 (8)
See the wider area · Directions · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
The registered provider
Mr & Mrs D Evely runs 2 CQC-registered services; 1 of the 2 with a rating are Good or Outstanding (50%), against 86% for the same mix of services across England.
All 2 are in Cornwall, so it is a local operator rather than a national chain.
Key points from CQC's visit
- The service had suitable safeguarding systems in place, and staff had received training about recognising abuse.
- Risk assessment procedures were satisfactory so any risks to people were minimised.
- People received suitable assistance with their medicines when the service were involved in this aspect of their care.
- For example suitable references were obtained, for example when new staff had previously worked in a caring capacity.
Inspected 21 April 2020; report published 22 May 2020. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Averlea Domiciliary Care compares
- Rated Good. Across Cornwall, 91% of the 86 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (May 2020) is more recent than 45% of agency ratings in Cornwall.
- Registered with CQC in 2011: it has been registered longer than 87% of home care agencies in the area.
- It lists 2 specialisms with CQC; the typical agency in Cornwall lists 5.
All figures compare it with other home care agencies in Cornwall; CQC register, Oct 2026.
Nearby options
Guides for families
Similar home care agencies near St Austell, rated recently
- Home Instead Mid CornwallApr 2026 · 1.8 miles
- Karrek CommunityNov 2025 · under 0.5 miles
Questions about Averlea Domiciliary Care
- How is Averlea Domiciliary Care rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Averlea Domiciliary Care charge?
- Averlea Domiciliary Care has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Who runs Averlea Domiciliary Care?
- CQC lists Mr & Mrs D Evely as the provider responsible for Averlea Domiciliary Care.
- What services is Averlea Domiciliary Care registered for?
- CQC lists Averlea Domiciliary Care under: homecare agencies. Check which of these it is actively providing now.
- How recent is Averlea Domiciliary Care's CQC rating?
- CQC published the current rating on 22 May 2020, 6 years ago. Older ratings are common, so ask about changes since.
- Does Averlea Domiciliary Care support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Is Averlea Domiciliary Care regulated by the Care Quality Commission?
- Registered, yes: location 1-116668175 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in May 2020.
- Where is Averlea Domiciliary Care?
- The agency's base is Fore Street, Polgooth, St Austell, PL26 7BP. Confirm that its carers travel to your area.
Agencies in neighbouring towns
In Cornwall
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.