Home care agency · Bexhill-on-sea
Coast Community Care
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Coast Community Care- Address
- Pear Tree Court, Peartree Lane, Bexhill-on-sea, TN39 4PQ
- Run by
- Coast Care Homes Ltd (5 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- March 2017 (9 years)
- Registered manager
- Lindsey Rose Sherwood William Andrew Poore
- Company check
- Active, trading since 2004 (22 years), accounts up to date (Companies House 05168466)
- Last CQC check
- 7 Oct 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered activities: Personal care
More in Bexhill-on-Sea: Home care in Bexhill-on-Sea (31) · Best rated home care agencies in Bexhill-on-Sea · Dementia care at home in Bexhill-on-Sea · Elderly care at home in Bexhill-on-Sea · Physical disability care at home in Bexhill-on-Sea · Live-in care in Bexhill-on-Sea
Open CQC's full report · CQC location ID 1-3113617406
About this agency
Coast Community Care is a CQC-registered home care agency in Bexhill-on-sea, run by Coast Care Homes Ltd. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
At its most recent rating, CQC judged it Requires improvement overall (October 2025). Safe, Responsive and Well-led were rated Requires improvement. It is one of 31 CQC-registered home care agencies that have an office within 7 miles of Bexhill-on-Sea; 24 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
Area by area, Safe, Responsive and Well-led are rated below Good; 2 other areas are Good.
Across East Sussex, 5 of 83 rated agencies are Requires improvement for Safe (6%), while 2 of 83 rated agencies are Requires improvement for Responsive (2%), while 16 of 83 rated agencies are Requires improvement for Well-led (19%).
The Safe, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Ratings over time
- Jun 2018
- Oct 2025
- Today Rating 1 year old
Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.
CQC documents
- CQC inspection report 30 June 2018
Where it is
- Ward
- Bexhill St Marks
- Parliamentary constituency
- Bexhill and Battle
- Integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Home care in TN39 (7)
See the wider area · Directions · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
What it may cost
We estimate visits from Coast Community Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
East Sussex Council can help with costs for people with savings under £23,250, starting with a free assessment.
The local picture
There are 9 other agencies within 3 miles, 8 of them rated Good or Outstanding; the nearest is Care at Home Services (South East) Limited – Bexhill, Hastings and Rother, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (7 of the nearest 25); children (1 of the nearest 25).
2 of the 21 nearest rated agencies have a more recent rating than this one.
It sits in Bexhill St Marks ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Inspection findings in brief
- The service supported 60 people, 50 of whom were in receipt of personal care.
- People supported included older people living with dementia, people with mental health needs, people with substance misuse and some people with learning disabilities.
- We undertook this full assessment due to the age of the previous rating for this service.
- People and their relatives told us that they felt safe when being supported by staff from the service.
Inspected 7 June 2018; report published 30 June 2018. From the regulator's own summary (Open Government Licence). Read the full report.
Registered specialisms
Registration details from CQC.
Who runs it
Coast Community Care is run by Coast Care Homes Ltd (company 05168466), incorporated in 2004, 12 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Coast Care Homes Ltd runs 5 CQC-registered services; 4 of the 5 with a rating are Good or Outstanding (80%), against 84% for the same mix of services across England.
All 5 are in East Sussex, so it is a local operator rather than a national chain.
How CQC rated each area
- Safe5 of 83 in East Sussex
- Effective78 of 83 in East Sussex
- Caring75 of 83 in East Sussex
- Responsive2 of 83 in East Sussex
- Well-led16 of 83 in East Sussex
As rated by CQC, published 7 October 2025. Under each rating: how many agencies in East Sussex share it.
How long it has been running
Coast Community Care has been registered with CQC since March 2017, about 9 years.
CQC has published 2 overall ratings for it (2018–2025), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.
Family reviews
No family has reviewed Coast Community Care on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
How Coast Community Care compares
- Rated Requires improvement. Across East Sussex, 93% of the 81 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (October 2025) is more recent than 77% of agency ratings in East Sussex.
- Registered with CQC in 2017: it has been registered longer than 66% of home care agencies in the area.
- It lists 10 specialisms with CQC; the typical agency in East Sussex lists 5.
- Areas CQC rated below Good: Safe (6% of home care agencies in East Sussex are also rated below Good here); Responsive (2% of home care agencies in East Sussex are also rated below Good here); Well-led (20% of home care agencies in East Sussex are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other home care agencies in East Sussex; CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Similar home care agencies near Bexhill-on-Sea, rated recently
- Witham Community Care LimitedSep 2026 · 0.5 miles
- Everycare HastingsJul 2026 · 3.2 miles
- Quality HomecareDec 2025 · 5.5 miles
Coast Community Care questions answered
- Where is Coast Community Care based?
- Pear Tree Court, Peartree Lane, Bexhill-on-sea, TN39 4PQ is the agency's office; check it serves your postcode.
- Is Coast Community Care a registered provider?
- Coast Community Care is on the CQC register as a home care agency (ID 1-3113617406) and was rated Requires improvement overall in October 2025.
- Is Coast Community Care registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- When did CQC last rate Coast Community Care?
- Its current CQC rating dates from 7 October 2025, 1 year ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What type of care does Coast Community Care provide?
- CQC lists Coast Community Care under: homecare agencies. Check which of these it is actively providing now.
- Who runs Coast Community Care?
- On CQC's register the provider is Coast Care Homes Ltd.
- How much does Coast Community Care charge?
- Coast Community Care has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- How did Coast Community Care score on each CQC key question?
- CQC rates five key questions. For Coast Community Care: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
Look further afield
In East Sussex
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.