Home care agency · Bexhill-on-sea

Hand To Hand Care Ltd

Rated Good by CQC Rating published 14 November 2019 Rating 6 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 6 years ago. CQC's last published rating for this service is from November 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with women in wheelchairs Illustrative photo, not of Hand To Hand Care Ltd
Address
45 Cooden Sea Road, Bexhill-on-sea, TN39 4SJ
Run by
Hand To Hand Care Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2018 (7 years)
Registered manager
Chelsea Louise Porter
Company check
Active, trading since 2018 (8 years), accounts up to date (Companies House 11317562)
Last CQC check
14 Nov 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

CQC regulated activities: Personal care

CQC page for this service · CQC location ID 1-5994994869

About this agency

Registered with CQC as a home care agency, Hand To Hand Care Ltd is based in Bexhill-on-sea. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.

Its latest CQC rating is Good overall (November 2019). It is one of 31 CQC-registered home care agencies that have an office within 7 miles of Bexhill-on-Sea; 24 of those are rated Good or Outstanding.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for Hand To Hand Care Ltd: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 62 of the 82 other agencies in East Sussex that CQC has rated.

From the latest CQC inspection

  • Staff knew how to support people to remain safe from risks.
  • The service was not undertaking medicines administration but was able to do so if this was assessed as needed for people.
  • There was a system in place to record, action and respond to incidents if these occurred in the future.
  • Measures were in place to prevent to risk of infection.

Inspected 15 October 2019; report published 14 November 2019; supporting 6 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Ratings over time

  1. Nov 2019 Good
  2. Today Rating 6 years old

Overall ratings CQC has published for this location, oldest first.

Published inspection reports

Where it is

Ward
Bexhill Kewhurst
Parliamentary constituency
Bexhill and Battle
Local NHS (ICB)
NHS Surrey and Sussex Integrated Care Board
Setting
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Home care in TN39 (7)

See the wider area · Get directions · © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

Who runs it

Hand To Hand Care Ltd is run by Hand To Hand Care Ltd (company 11317562), incorporated in 2018.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

How long it has been running

Hand To Hand Care Ltd has been registered with CQC since November 2018, about 7 years.

There is a single overall rating on record, Good (November 2019).

No new overall rating has been published for 6 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

Safe, effective, caring, responsive, well-led

  • SafeGood75 of 83 in East Sussex
  • EffectiveGood78 of 83 in East Sussex
  • CaringGood75 of 83 in East Sussex
  • ResponsiveGood76 of 83 in East Sussex
  • Well-ledGood63 of 83 in East Sussex

From CQC's latest report, published 14 November 2019. Under each rating: how many agencies in East Sussex share it.

The local picture

There are 9 other agencies within 3 miles, 7 of them rated Good or Outstanding; the nearest is Care at Home Services (South East) Limited – Bexhill, Hastings and Rother, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (7 of the nearest 25).

15 of the 21 nearest rated agencies have a more recent rating than this one.

It sits in Bexhill Kewhurst ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Specialisms

Taken from its CQC registration.

What it may cost

We estimate visits from Hand To Hand Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

With savings below £23,250, East Sussex Council may contribute once it has carried out a free needs assessment.

Family reviews

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Hand To Hand Care Ltd in local context

  • Rated Good. Across East Sussex, 93% of the 81 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (November 2019) is more recent than 21% of agency ratings in East Sussex.
  • Registered with CQC in 2018: it has been registered longer than 58% of home care agencies in the area.
  • It lists 8 specialisms with CQC; the typical agency in East Sussex lists 5.

Compared with every CQC-registered home care agency in East Sussex. Source: CQC register, Oct 2026.

Nearby options

Guides for families

Similar home care agencies near Bexhill-on-Sea, rated recently

Questions about Hand To Hand Care Ltd

Can Hand To Hand Care Ltd care for someone with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
How is Hand To Hand Care Ltd rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
When did CQC last rate Hand To Hand Care Ltd?
CQC published the current rating on 14 November 2019, 6 years ago. Older ratings are common, so ask about changes since.
Is Hand To Hand Care Ltd a registered provider?
Yes. Hand To Hand Care Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-5994994869) and was rated Good overall in November 2019.
How much does care from Hand To Hand Care Ltd cost?
Hand To Hand Care Ltd has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
What type of care does Hand To Hand Care Ltd provide?
Hand To Hand Care Ltd is registered for homecare agencies. Ask which of these it provides at the moment.
Where is Hand To Hand Care Ltd?
Its office is at 45 Cooden Sea Road, Bexhill-on-sea, TN39 4SJ. Carers travel to people's homes, so check it covers your street.

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In East Sussex

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