Home care agency · London
Epsom
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Epsom- Address
- C/O WeWork, The Spice Building, 8 Devonshire Square, London, EC2M 4YJ
- Run by
- Ascend Support (South) Ltd (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2020 (6 years)
- Registered manager
- Aisha Tokunbo Ajia
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 12255780)
- Last CQC check
- 8 Oct 2021
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Licensed by CQC for: Personal care
More in City of London: Home care in City of London (16) · Dementia care at home in City of London · Elderly care at home in City of London · Physical disability care at home in City of London · Learning disability care at home in City of London · Live-in care in City of London
Open CQC's full report · CQC location ID 1-8660694655
About this agency
Registered with CQC as a home care agency, Epsom is based in London, run by Ascend Support (South) Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (October 2021). It is one of 16 CQC-registered home care agencies that are based in the City of London; 3 of those are rated Good or Outstanding.
The company behind Epsom
Epsom is run by Ascend Support (south) Limited (company 12255780), incorporated in 2019.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
Ascend Support (South) Ltd runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
From the latest CQC inspection
- People were supported in a way which they chose and were in control of.
- Staff knew how to support people safely around their day to day needs, COVID-19 precautions and medicines.
- The provider employed only suitable staff and ensured there was enough of them to provide all planned care visits.
- People told us they felt their care was personalised and provided by caring and polite staff.
Inspected 19 August 2021; report published 8 October 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.
Ratings for safety, care and leadership
- Safe2 of 4 in City of London
- Effective2 of 4 in City of London
- Caring3 of 4 in City of London
- Responsive2 of 4 in City of London
- Well-led2 of 4 in City of London
CQC key question ratings, published 8 October 2021. Under each rating: how many agencies in City of London share it.
How long it has been running
Epsom has been registered with CQC since April 2020, about 6 years.
So far CQC has published one overall rating: Good, in October 2021.
5 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Rating history
- Oct 2021
- Today Rating 5 years old
Published CQC ratings in date order.
Reports on the CQC website
- CQC inspection report 8 October 2021
Finding it
- Ward
- Bishopsgate
- Parliamentary constituency
- Cities of London and Westminster
- NHS integrated care board
- NHS North East London Integrated Care Board
- ONS area type
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in EC2M (6)
Bigger map · Directions · Map © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
The ratings in context
All five areas CQC looks at are rated Good for Epsom: no single area stands out above or below the rest.
Who it can help
Registration details from CQC.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 6 of them rated Good or Outstanding, and the closest is Transforming Support (Coulsdon), under 0.5 miles away.
6 of the 8 nearest rated agencies have a more recent rating than this one.
It sits in Bishopsgate ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS North East London ICB.
What it may cost
We estimate visits from Epsom at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
A live-in carer typically costs £1,620–£1,980 a week locally.
People with savings under £23,250 may get help from City of London Council after a needs and financial assessment.
Family reviews
No family has reviewed Epsom on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Epsom against its area
- Rated Good. Across City of London, 75% of the 4 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (October 2021) is more recent than 25% of agency ratings in City of London.
- Registered with CQC in 2020: it has been registered longer than 88% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in City of London lists 7.
Based on the CQC register for City of London as at Oct 2026.
Other agencies close by
Guides for families
Other home care agencies near City of London with recent ratings
- Coyle HomecareNov 2024 · under 0.5 miles
Epsom questions answered
- Is Epsom a registered provider?
- Registered, yes: location 1-8660694655 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in October 2021.
- What is Epsom's address?
- The agency works from C/O WeWork, The Spice Building, 8 Devonshire Square, London, EC2M 4YJ; ask which postcodes its carers cover.
- When did CQC last rate Epsom?
- The rating now shown was published on 8 October 2021, 5 years ago. Ask what has changed since then, for example in management or staffing.
- Can Epsom care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Who runs Epsom?
- Epsom is run by Ascend Support (South) Ltd, the registered provider on the CQC register.
- What type of care does Epsom provide?
- Its CQC registration covers homecare agencies. Ask Epsom how it would adapt if needs increase.
- How is Epsom rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What are Epsom's fees?
- Epsom's prices aren't on our site yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
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In City of London
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.