Home care agency · Ealing
Friendly Homecare
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Friendly Homecare- Address
- The Vale Business Centre, Unit 30, 203-205 The Vale, London, W3 7QS
- Run by
- Friendly Homecare Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2015 (11 years)
- Registered manager
- Shiva Singh
- Company check
- Active, trading since 2014 (12 years), accounts up to date (Companies House 09105234)
- Last CQC check
- 28 Oct 2023
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Personal care
More in Ealing: Home care in Ealing (110) · Best rated home care agencies in Ealing · Dementia care at home in Ealing · Elderly care at home in Ealing · Physical disability care at home in Ealing · Live-in care in Ealing
CQC page for this service · CQC location ID 1-2237562804
Introducing Friendly Homecare
Registered with CQC as a home care agency, Friendly Homecare is based in Ealing, run by Friendly Homecare Limited. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (October 2023). It is one of 110 CQC-registered home care agencies that are based in the borough of Ealing; 67 of those are rated Good or Outstanding.
Who runs it
Friendly Homecare is run by Friendly Homecare Limited (company 09105234), incorporated in 2014, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Rating history
- Apr 2017
- Dec 2017
- Oct 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest.
Reports on the CQC website
- CQC inspection report 28 October 2023
- CQC inspection report 7 December 2017
- CQC inspection report 5 April 2017
Area and map
- Ward
- Southfield
- Council
- London Borough of Ealing · paying for care
- Parliamentary constituency
- Ealing Central and Acton
- NHS area (integrated care board)
- NHS West and North London Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in W3 (9)
View on OpenStreetMap · Route planner · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.
History with CQC
CQC registration dates from October 2015, so the service has been operating for around 11 years under its current registration.
CQC has published 3 overall ratings for it (2017–2023), starting at Requires improvement and improving to Good.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Reports on record: 3, with the most recent dated 28 October 2023.
Each area CQC checks
- Safe65 of 76 in Ealing
- Effective67 of 76 in Ealing
- Caring72 of 76 in Ealing
- Responsive71 of 76 in Ealing
- Well-led63 of 76 in Ealing
As rated by CQC, published 28 October 2023. Under each rating: how many agencies in Ealing share it.
The inspection, summarised
- The service was able to demonstrate how they were meeting the underpinning principles of right support, right care, right culture.
- Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
- Staff focused on people's strengths and promoted what they could do.
- People were supported by staff to pursue their interests as part of their care plan.
Inspected 21 September 2023; report published 28 October 2023. From the regulator's own summary (Open Government Licence). Read the full report.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Loyalty Care Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (7 of the nearest 25); children (7 of the nearest 25).
7 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Southfield ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 62 of the 75 other agencies in Ealing that CQC has rated.
Needs it is registered to meet
Specialisms as registered with CQC.
Budgeting for this agency
We estimate visits from Friendly Homecare at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Live-in care in this region typically runs £1,620–£1,980 a week.
If savings are under the upper limit (£23,250 in England), Ealing Council may pay part of the cost after a free care needs assessment.
Family reviews
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How Friendly Homecare compares
- Rated Good. Across Ealing, 91% of the 74 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (October 2023) is more recent than 57% of agency ratings in Ealing.
- Registered with CQC in 2015: it has been registered longer than 79% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Ealing lists 6.
Benchmarked against all CQC-registered home care agencies in Ealing (Oct 2026).
Closest alternatives
Guides for families
Similar home care agencies near Ealing, rated recently
- One Impact Care - EalingJun 2026 · under 0.5 miles
- Lalis Direct Care LtdFeb 2026 · under 0.5 miles
- Holistic Centred Care LtdMar 2026 · under 0.5 miles
Frequently asked about Friendly Homecare
- Which provider runs Friendly Homecare?
- On CQC's register the provider is Friendly Homecare Limited.
- What kind of care can Friendly Homecare offer?
- Registration for Friendly Homecare covers: homecare agencies. Check which of these it offers today.
- How did Friendly Homecare score on each CQC key question?
- CQC rates five key questions. For Friendly Homecare: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does care from Friendly Homecare cost?
- Friendly Homecare hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Friendly Homecare regulated by the Care Quality Commission?
- Yes. Friendly Homecare is registered with the Care Quality Commission as a home care agency (location ID 1-2237562804) and was rated Good overall in October 2023.
- Where is Friendly Homecare based?
- The agency's base is The Vale Business Centre, Unit 30, 203-205 The Vale, London, W3 7QS. Confirm that its carers travel to your area.
- When was Friendly Homecare last inspected?
- CQC published the current rating on 28 October 2023, 3 years ago. Older ratings are common, so ask about changes since.
- Does Friendly Homecare support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.