Home care agency · Ealing
Initial Haven Care Services
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Initial Haven Care Services- Address
- Unit 26, 203-205 The Vale, London, W3 7QS
- Run by
- Initial Haven Care Services Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2022 (4 years)
- Registered manager
- Ismail Mohamud Ali
- Company check
- Active, trading since 2021 (5 years), accounts up to date (Companies House 13352342)
- Last CQC check
- 21 Jun 2023
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care
More in Ealing: Home care in Ealing (110) · Best rated home care agencies in Ealing · Dementia care at home in Ealing · Elderly care at home in Ealing · Physical disability care at home in Ealing · Live-in care in Ealing
Read the full CQC inspection report · CQC location ID 1-12221521264
An overview of Initial Haven Care Services
Initial Haven Care Services in Ealing is registered with the Care Quality Commission as a home care agency, run by Initial Haven Care Services Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities and mental health conditions among its specialisms.
CQC rated it Good overall (June 2023). It is one of 110 CQC-registered home care agencies that are based in the borough of Ealing; 67 of those are rated Good or Outstanding.
The registered provider
Initial Haven Care Services is run by Initial Haven Care Services Ltd (company 13352342), incorporated in 2021.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and residential care for older and disabled people.
Track record
Initial Haven Care Services has been registered with CQC since January 2022, about 4 years.
So far CQC has published one overall rating: Good, in June 2023.
It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Costs to expect
We estimate visits from Initial Haven Care Services at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Live-in care in this region typically runs £1,620–£1,980 a week.
People with savings under £23,250 may get help from Ealing Council after a needs and financial assessment.
From the latest CQC inspection
- Where there were risks to people's safety and wellbeing, these had been assessed and the provider had done all that was reasonably practicable to lessen those risks.
- People's care and risk management plans set out the care tasks they required help with, and these contained personalised information about people and their preferences for how they liked to be supported.
- People received their medicines in a safe way and there were systems in place to help safeguard them from abuse.
- People were supported with their meals if this was part of their care plan and this was according to their needs and preferences.
Inspected 23 May 2023; report published 21 June 2023; supporting 3 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Friendly Homecare, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (7 of the nearest 25).
8 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Southfield ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
Ratings over time
- Jun 2023
- Today Rating 3 years old
CQC rating timeline for this address.
Inspection reports to read
- CQC inspection report 21 June 2023
The neighbourhood
- Ward
- Southfield
- Council
- London Borough of Ealing · paying for care
- Parliamentary constituency
- Ealing Central and Acton
- Integrated care board
- NHS West and North London Integrated Care Board
- ONS area type
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in W3 (9)
Bigger map · How to get there · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Care happens at home, not here: this is where the agency is run from.
Safe, effective, caring, responsive, well-led
- Safe65 of 76 in Ealing
- Effective67 of 76 in Ealing
- Caring72 of 76 in Ealing
- Responsive71 of 76 in Ealing
- Well-led63 of 76 in Ealing
As rated by CQC, published 21 June 2023. Under each rating: how many agencies in Ealing share it.
Reading Initial Haven Care Services's CQC ratings
Initial Haven Care Services has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 62 of the 75 other agencies in Ealing that CQC has rated.
Who it can help
Registration details from CQC.
Family reviews
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Where Initial Haven Care Services stands locally
- Rated Good. Across Ealing, 91% of the 74 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (June 2023) is more recent than 51% of agency ratings in Ealing.
- Registered with CQC in 2022: it has been registered longer than 46% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Ealing lists 6.
All figures compare it with other home care agencies in Ealing; CQC register, Oct 2026.
Closest alternatives
Guides for families
Recently rated home care agencies near Ealing
- One Impact Care - EalingJun 2026 · under 0.5 miles
- Lalis Direct Care LtdFeb 2026 · under 0.5 miles
- Holistic Centred Care LtdMar 2026 · under 0.5 miles
Initial Haven Care Services questions answered
- Who runs Initial Haven Care Services?
- The registered provider is Initial Haven Care Services Ltd, according to CQC.
- What type of care does Initial Haven Care Services provide?
- Initial Haven Care Services is registered for homecare agencies. Ask which of these it provides at the moment.
- How is Initial Haven Care Services rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How much does care from Initial Haven Care Services cost?
- Initial Haven Care Services's prices aren't on our site yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Request a written quote and check what is charged on top.
- Is Initial Haven Care Services registered with CQC?
- It is. The CQC register records Initial Haven Care Services as a home care agency, location ID 1-12221521264 and was rated Good overall in June 2023.
- What is Initial Haven Care Services's address?
- Unit 26, 203-205 The Vale, London, W3 7QS. That is the office; visits happen in your own home, so confirm your area is covered.
- How recent is Initial Haven Care Services's CQC rating?
- CQC published the current rating on 21 June 2023, 3 years ago. Older ratings are common, so ask about changes since.
- Does Initial Haven Care Services support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Home care in nearby towns
In Ealing
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.