Home care agency · Ealing
Loyalty Care Ltd
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Loyalty Care Ltd- Address
- Unit 46, 203-205 The Vale Business Centre, London, W3 7QS
- Run by
- Loyalty Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2021 (5 years)
- Registered manager
- Faiza Ahmed Khalid
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12894332)
- Last CQC check
- 15 Sep 2022
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimate only, from published local rates. How we estimate
Regulated activities on its registration: Personal care
More in Ealing: Home care in Ealing (110) · Best rated home care agencies in Ealing · Dementia care at home in Ealing · Elderly care at home in Ealing · Physical disability care at home in Ealing · Live-in care in Ealing
See this service on the CQC website · CQC location ID 1-10859749128
About this agency
Loyalty Care Ltd in Ealing is registered with the Care Quality Commission as a home care agency. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems among its specialisms.
CQC rated it Good overall (September 2022). It is one of 110 CQC-registered home care agencies that are based in the borough of Ealing; 67 of those are rated Good or Outstanding.
Ratings over time
- Sep 2022
- Today Rating 4 years old
Overall ratings CQC has published for this location, oldest first.
CQC documents
- CQC inspection report 15 September 2022
Area and map
- Ward
- Southfield
- Council
- London Borough of Ealing · paying for care
- Parliamentary constituency
- Ealing Central and Acton
- NHS area (integrated care board)
- NHS West and North London Integrated Care Board
- ONS area type
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in W3 (9)
Bigger map · How to get there · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Care happens at home, not here: this is where the agency is run from.
The inspection, summarised
- People and their relatives spoke highly of their care and how it was managed.
- Relatives described the service as "amazing" and "really good." People's care was always attentive, compassionate and kind.
- The provider developed care plans with people and their relatives, which set out their likes, care preferences and communication needs.
- Staff received regular training, supervision and competency checks so they could support people well.
Inspected 10 August 2022; report published 15 September 2022. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Who runs it
Loyalty Care Ltd is run by Loyalty Care Ltd (company 12894332), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Who the service is registered for
Specialisms as registered with CQC.
History with CQC
CQC registration dates from May 2021, so the service has been operating for around 5 years under its current registration.
One overall rating to date: Good, published September 2022.
At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
CQC ratings, area by area
- Safe65 of 76 in Ealing
- Effective67 of 76 in Ealing
- Caring72 of 76 in Ealing
- Responsive71 of 76 in Ealing
- Well-led63 of 76 in Ealing
CQC key question ratings, published 15 September 2022. Under each rating: how many agencies in Ealing share it.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Friendly Homecare, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (7 of the nearest 25).
10 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Southfield ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Loyalty Care Ltd: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 62 of the 75 other agencies in Ealing that CQC has rated.
Budgeting for this agency
We estimate visits from Loyalty Care Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
For live-in care, expect around £1,620–£1,980 a week in this region.
Ealing Council can help with costs for people with savings under £23,250, starting with a free assessment.
Family reviews
No family has reviewed Loyalty Care Ltd on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Loyalty Care Ltd in local context
- Rated Good. Across Ealing, 91% of the 74 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (September 2022) is more recent than 34% of agency ratings in Ealing.
- Registered with CQC in 2021: it has been registered longer than 54% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Ealing lists 6.
Comparison set: every registered home care agency in Ealing, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Similar home care agencies near Ealing, rated recently
- One Impact Care - EalingJun 2026 · under 0.5 miles
- Lalis Direct Care LtdFeb 2026 · under 0.5 miles
- Holistic Centred Care LtdMar 2026 · under 0.5 miles
Quick answers about Loyalty Care Ltd
- Is Loyalty Care Ltd rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- Does Loyalty Care Ltd support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is Loyalty Care Ltd regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-10859749128 and was rated Good overall in September 2022.
- How recent is Loyalty Care Ltd's CQC rating?
- 15 September 2022 is when the current rating was published, 4 years ago. Check what has changed since, such as the manager or staffing.
- What type of care does Loyalty Care Ltd provide?
- Registration for Loyalty Care Ltd covers: homecare agencies. Check which of these it offers today.
- What are Loyalty Care Ltd's fees?
- Loyalty Care Ltd hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
- Where is Loyalty Care Ltd?
- Its office is at Unit 46, 203-205 The Vale Business Centre, London, W3 7QS. Carers travel to people's homes, so check it covers your street.
Agencies in neighbouring towns
In Ealing
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.