Home care agency · Tower Hamlets
Home Instead Canary Wharf
Top rated 2026 · one of the services in London rated Outstanding by CQC
Illustrative photo, not of Home Instead Canary Wharf- Address
- Suite 1D, Docklands Business Centre, 10 Tiller Road, London, E14 8PX
- Run by
- Aevus Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2014 (11 years)
- Part of
- Home Instead
- Registered manager
- Fahima Khatun
- Company check
- Active, trading since 2014 (12 years), accounts up to date (Companies House 09064817)
- Last CQC check
- 25 May 2018
- Typical fees Estimated
- £38.50–£47 an hour for visiting care, weekdays; live-in £1,750–£2,140 a week. Estimate only (Home Instead branches publish rates above the national median), from published local rates. How we estimate
CQC regulated activities: Personal care
More in Tower Hamlets: Home care in Tower Hamlets (74) · Best rated home care agencies in Tower Hamlets · Dementia care at home in Tower Hamlets · Elderly care at home in Tower Hamlets · Physical disability care at home in Tower Hamlets · Live-in care in Tower Hamlets
See this service on the CQC website · CQC location ID 1-1833492142
Introducing Home Instead Canary Wharf
Registered with CQC as a home care agency, Home Instead Canary Wharf is based in Tower Hamlets, run by Aevus Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Outstanding overall (May 2018). It is one of 74 CQC-registered home care agencies that are based in the borough of Tower Hamlets; 38 of those are rated Good or Outstanding.
The company behind Home Instead Canary Wharf
Home Instead Canary Wharf is run by Aevus Limited (company 09064817), incorporated in 2014.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
It trades under the Home Instead brand, which covers 144 services run by 137 registered providers.
What CQC's inspectors reported
- People using the service and their relatives spoke extremely positively about the caring and compassionate nature of the staff.
- People felt that staff went above and beyond their expectations of care to meet their needs.
- Two hour minimum visits allowed people and their care workers the opportunity to develop highly positive and caring relationships that took into account people's individual needs and interests.
- The additional time that was allocated made a positive difference to people's lives.
Inspected 8 March 2018; report published 25 May 2018. Quoted from the CQC report summary, Open Government Licence. Read the full report.
How CQC rated each area
- Safe36 of 41 in Tower Hamlets
- Effective41 of 41 in Tower Hamlets
- Caring2 of 41 in Tower Hamlets
- Responsive39 of 41 in Tower Hamlets
- Well-led2 of 41 in Tower Hamlets
Ratings from CQC's most recent report, published 25 May 2018. Under each rating: how many agencies in Tower Hamlets share it; for example, 2 of 41 agencies in Tower Hamlets rated Outstanding for Caring.
Earlier inspections
- Mar 2016
- May 2018
- Today Rating 8 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Published inspection reports
- CQC inspection report 25 May 2018
- CQC inspection report 3 March 2016
Finding it
- Ward
- Canary Wharf
- Parliamentary constituency
- Poplar and Limehouse
- NHS planning area
- NHS North East London Integrated Care Board
- ONS area type
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in E14 (21)
Larger map · How to get there · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Likely fees
We estimate visits from Home Instead Canary Wharf at £38.50–£47 an hour (visiting care, weekdays), based on published prices in the region (Home Instead branches publish rates above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £450 a week.
Live-in arrangements here usually cost £1,750–£2,140 weekly.
If savings are under the upper limit (£23,250 in England), Tower Hamlets Council may pay part of the cost after a free care needs assessment.
The ratings in context
For Home Instead Canary Wharf, Caring and Well-led are rated Outstanding; 3 other areas are Good.
Across Tower Hamlets, 2 of 41 rated agencies are Outstanding for Caring (5%), while 2 of 41 rated agencies are Outstanding for Well-led (5%).
Outstanding ratings for a single area are uncommon; the Caring and Well-led section of the report gives examples of what inspectors saw.
Around Tower Hamlets
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 9 of them rated Good or Outstanding, and the closest is Bio Luminuex Health Care Limited, under 0.5 miles away.
Every one of the 12 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Canary Wharf ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS North East London ICB.
Specialisms
As listed with the regulator.
Home Instead Canary Wharf over the years
Registered in December 2014, it has 11 years on the CQC register.
CQC has published 2 overall ratings for it (2016–2018), starting at Good and improving to Outstanding.
It has gone 8 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
2 reports have been published for this location, most recently on 25 May 2018.
Family reviews
Be the first to review Home Instead Canary Wharf. Your experience helps other families choose.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
How Home Instead Canary Wharf compares
- Rated Outstanding. Across Tower Hamlets, 93% of the 41 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (May 2018) is more recent than 2% of agency ratings in Tower Hamlets.
- Registered with CQC in 2014: it has been registered longer than 86% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Tower Hamlets lists 7.
Benchmarked against all CQC-registered home care agencies in Tower Hamlets (Oct 2026).
Nearby options
Guides for families
- How much does home care cost per hour in 2026?
- Retirement homes, sheltered housing, extra care or a care home: which is right?
- Moving a parent into a care home: a guide to the first month
- Home nurse or private nurse at home: NHS district nurses, nursing agencies and costs
- Care glossary: the terms explained
Tower Hamlets: home care agencies inspected recently
- Diamond Support Services LimitedMay 2026 · 0.8 miles
- EpicareFeb 2026 · 1.0 miles
- Chenai Holistic Home Care AgencyJun 2026 · 1.0 miles
Home Instead Canary Wharf: common questions
- Does Home Instead Canary Wharf support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- When was Home Instead Canary Wharf last inspected?
- CQC published the current rating on 25 May 2018, 8 years ago. Older ratings are common, so ask about changes since.
- What is Home Instead Canary Wharf's address?
- Suite 1D, Docklands Business Centre, 10 Tiller Road, London, E14 8PX is the agency's office; check it serves your postcode.
- Is Home Instead Canary Wharf a registered provider?
- Yes. Home Instead Canary Wharf is registered with the Care Quality Commission as a home care agency (location ID 1-1833492142) and was rated Outstanding overall in May 2018.
- What are Home Instead Canary Wharf's fees?
- No fee list from Home Instead Canary Wharf has reached us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
- Is Home Instead Canary Wharf rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Outstanding. Safe and Well-led are the sections most worth your time.
- What services is Home Instead Canary Wharf registered for?
- Home Instead Canary Wharf is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Who runs Home Instead Canary Wharf?
- The registered provider is Aevus Limited, according to CQC.
More home care agencies nearby
In Tower Hamlets
Run this service? Add your rating badge to your website
Copy and paste this code into your site. If CQC changes your rating, the badge updates too.
Is this your service? Claim it free to reply to reviews and invite families to review you. Members add photos, prices and availability, and can receive enquiries.
Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.