Home care agency · Brighton
Home Instead Senior Care - Brighton, Hove and Shoreham office
Typical fee here £32.50–£40 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Home Instead Senior Care - Brighton, Hove and Shoreham office- Address
- Unit 1E, Waterside House, Basin Road North, Portslade, Brighton, BN41 1UY
- Run by
- Brighton and Hove Care At Home Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2016 (10 years)
- Part of
- Home Instead
- Registered manager
- Katherine Elizabeth Fenton Jane Elizabeth Brackley
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09834366)
- Last CQC check
- 18 Dec 2019
- Typical fees Estimated
- £32.50–£40 an hour for visiting care, weekdays; live-in £1,560–£1,910 a week. Our figure, worked out from published prices in the region (Home Instead branches publish rates above the national median); the real price may differ. How we estimate
CQC regulated activities: Personal care
More in Brighton: Home care in Brighton (59) · Best rated home care agencies in Brighton · Dementia care at home in Brighton · Elderly care at home in Brighton · Physical disability care at home in Brighton · Live-in care in Brighton
Open CQC's full report · CQC location ID 1-2648244385
Introducing Home Instead Senior Care - Brighton, Hove and Shoreham office
Home Instead Senior Care - Brighton, Hove and Shoreham office is a CQC-registered home care agency in Brighton, run by Brighton and Hove Care At Home Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (December 2019), with Responsive rated Outstanding. It is one of 90 CQC-registered home care agencies that have an office within 7 miles of Shoreham-by-Sea; 58 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
Looking at the five areas: Responsive is rated Outstanding; 4 other areas are Good.
Across Brighton and Hove, 1 of 37 rated agencies are Outstanding for Responsive (3%).
Outstanding ratings for a single area are uncommon; the Responsive section of the report gives examples of what inspectors saw.
What it may cost
We estimate visits from Home Instead Senior Care - Brighton, Hove and Shoreham office at £32.50–£40 an hour (visiting care, weekdays), based on published prices in the region (Home Instead branches publish rates above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £380 a week.
A live-in carer typically costs £1,560–£1,910 a week locally.
With savings below £23,250, Brighton and Hove Council may contribute once it has carried out a free needs assessment.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Breeze Homecare, under 0.5 miles away.
13 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Wish ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
From the latest CQC inspection
- Staff had an excellent rapport with people and in-depth appreciation of people's needs this included their likes, dislikes, preferences and wishes.
- Staff were very responsive to people's care and support needs and provided care to people in a way that considered their life history and interests.
- Staff had an appreciation of people's abilities and encouraged people to participate in social events and outings so people could be an active part of the local community.
- People and relatives knew how to make a complaint if they needed to and felt confident it would be appropriately addressed.
Inspected 12 November 2019; report published 18 December 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.
How its rating has changed
- Jun 2017
- Dec 2019
- Today Rating 6 years old
Overall ratings CQC has published for this location, oldest first.
Published inspection reports
- CQC inspection report 18 December 2019
- CQC inspection report 28 June 2017
Area and map
- Ward
- Wish
- Parliamentary constituency
- Hove and Portslade
- NHS planning area
- NHS Surrey and Sussex Integrated Care Board
- Setting
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
View on OpenStreetMap · Route planner · Base map © OpenStreetMap
Ward and NHS boundaries from official postcode data, Open Government Licence. The office location; ask which streets and villages carers cover.
How long it has been running
Home Instead Senior Care - Brighton, Hove and Shoreham office has been registered with CQC since May 2016, about 10 years.
CQC has published 2 overall ratings for it (2017–2019), starting at Good and staying Good every time.
At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
There are 2 CQC reports on file for this address; the newest is from 18 December 2019.
Who runs it
Home Instead Senior Care - Brighton, Hove and Shoreham office is run by Brighton And Hove Care At Home Limited (company 09834366), incorporated in 2015.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
It trades under the Home Instead brand, which covers 144 services run by 137 registered providers.
Needs it is registered to meet
Taken from its CQC registration.
The five key questions
- Safe32 of 37 in Brighton and Hove
- Effective34 of 37 in Brighton and Hove
- Caring32 of 37 in Brighton and Hove
- Responsive1 of 37 in Brighton and Hove
- Well-led29 of 37 in Brighton and Hove
Source: CQC, published 18 December 2019. Under each rating: how many agencies in Brighton and Hove share it; for example, 1 of 37 agencies in Brighton and Hove rated Outstanding for Responsive.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
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Where Home Instead Senior Care - Brighton, Hove and Shoreham office stands locally
- Rated Good. Across Brighton and Hove, 86% of the 37 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (December 2019) is more recent than 24% of agency ratings in Brighton and Hove.
- Registered with CQC in 2016: it has been registered longer than 79% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Brighton and Hove lists 5.
Benchmarked against all CQC-registered home care agencies in Brighton and Hove (Oct 2026).
Nearby options
Guides for families
Recently rated home care agencies near Brighton
- London Care - BrightonFeb 2026 · 1.5 miles
- Carewise LtdDec 2024 · 1.9 miles
- Coastal Homecare (Hove) LimitedMay 2026 · 2.8 miles
Home Instead Senior Care - Brighton, Hove and Shoreham office questions answered
- Can Home Instead Senior Care - Brighton, Hove and Shoreham office care for someone with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- How recent is Home Instead Senior Care - Brighton, Hove and Shoreham office's CQC rating?
- The latest rating is dated 18 December 2019, 6 years ago; ask whether there have been changes since.
- Where is Home Instead Senior Care - Brighton, Hove and Shoreham office based?
- Its office is at Unit 1E, Waterside House, Basin Road North, Portslade, Brighton, BN41 1UY. Carers travel to people's homes, so check it covers your street.
- Is Home Instead Senior Care - Brighton, Hove and Shoreham office a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-2648244385 and was rated Good overall in December 2019.
- How much does care from Home Instead Senior Care - Brighton, Hove and Shoreham office cost?
- No fee list from Home Instead Senior Care - Brighton, Hove and Shoreham office has reached us. Visiting care typically costs £28–£38 an hour (typical 2026 prices in West Sussex). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Home Instead Senior Care - Brighton, Hove and Shoreham office rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Outstanding; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What services is Home Instead Senior Care - Brighton, Hove and Shoreham office registered for?
- CQC lists Home Instead Senior Care - Brighton, Hove and Shoreham office under: homecare agencies. Check which of these it is actively providing now.
- Who is the registered provider for Home Instead Senior Care - Brighton, Hove and Shoreham office?
- Home Instead Senior Care - Brighton, Hove and Shoreham office is run by Brighton and Hove Care At Home Limited, the registered provider on the CQC register.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.